Screen cutting to black
Hi, recently my iphone screen has been cutting to black at random, for example if i open photos, snapchats, videos, facebook the screen with just shut off but the backlight will still be on and im having to press the lock button to lock it then again to bring the screen back up, but even when i do press the lock button it does the same thing and will have to wait a few minutes for it to come back to normal.
Ive tried doing a hard reset and it hasnt done anything for it, i was wondering if anybody could help
Thanks
Hi there sup3rv1ll4in,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
-Griff W.
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>CURVEBALL!!!<
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Take it to Apple for evaluation and a replacement. -
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Which upgrade? Care to share which OS you are using?
Care to share which model iMac you have?
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
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Oh no Mr.Ected!
I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
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Try here:
iPod touch: Hardware troubleshooting -
My iPhone 5 won't turn on, the screen just stays black!
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Hey Thermali,
Thanks for the question, and great troubleshooting so far. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
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- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
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- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
My iphone 5 won't unlock and the screen fades to black.
My iphone 5 won't unlock and the screen fades to black. I can't answer calls or texts. help!
Hard Reset
Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
Peace, Clyde -
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Thanks in advance!just do reset, press home button and power butoon for a while untill you can see apple
gud luck -
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-- Sincerely, A very confused, scared, and hopless Macbok OwnerTo get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
The first step in addressing the black screen is an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Excerpt from
http://support.apple.com/kb/ht39 -
I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?
What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
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To whom it may concern
Hi my name is Silvana Pires,I purchased an I Phone 4 S Model A 1387 EMC 2430 SCC.ID DCG E
2430 AIC.579 C-E 243 A in California one year ago,Unfortunately its Not working well the screen is getting black,and the phone is in good shape I can prove it,the Apple support in Brazil doenst work like in USA.
I look forward to your reply and a resolution of this problem.
Thank you very much!!!You are welcome. I'm glad you got it back up.
(1) You say you did the symbolic link. I will assume this is set correctly; it's very important that it is.
(2) I don't know what you mean by "Been feeding the [email protected] for several weeks now, 700 emails each day at least." After the initial training period, SpamAssassin doesn't learn from mail it has already processed correctly. At this point, you only need to teach SpamAssassin when it is wrong. [email protected] should only be getting spam that is being passed as clean. Likewise, [email protected] should only be getting legitimate mail that is being flagged as junk. You are redirecting mail to both [email protected] and [email protected] ... right? SpamAssassin needs both.
(3) Next, as I said before, you need to implement those "Frontline spam defense for Mac OS X Server." Once you have that done and issue "postfix reload" you can look at your SMTP log in Server Admin and watch as Postfix blocks one piece of junk mail after another. It's kind of cool.
(4) Add some SARE rules:
Visit http://www.rulesemporium.com/rules.htm and download the following rules:
70sareadult.cf
70saregenlsubj0.cf
70sareheader0.cf
70sarehtml0.cf
70sareobfu0.cf
70sareoem.cf
70sarespoof.cf
70sarestocks.cf
70sareunsub.cf
72sare_redirectpost
Visit http://www.rulesemporium.com/other-rules.htm and download the following rules:
backhair.cf
bogus-virus-warnings.cf
chickenpox.cf
weeds.cf
Copy these rules to /etc/mail/spamassassin/
Then stop and restart mail services.
There are other things you can do, and you'll find differing opinions about such things. In general, I think implementing the "Frontline spam defense for Mac OS X Server" and adding the SARE rules will help a lot. Good luck! -
Hello i have a unusual problem,anyway my iphone 4 wont turn on and when someone calls they hear ringing,but my phone doesent ring.So i poen simcase and now ring off. Screen is just black,because it's turned off..Please help me to solve this problem..Thanks
As far as trying to power up your device, make sure it has a good charge and then hold the button on the top of the phone and the home button on the faceplate together until the apple appears on the screen.
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my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??
christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
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