Screen dims and window says to power off. Is this serious?
This is the second time this has happened in the past month. I had a detailed description of the the first event, but since Apple decided to completely rejigger the support forum, delete all of my previous questions and replace it all with this far more confusing format, that conversation is gone.
I copied the malfunction report, but it means nothing to me. I'm hoping someone might be able to tell me if I have an issue for which I need to be concerned.
I thank you in advance.
Peter
Interval Since Last Panic Report: 1930718 sec
Panics Since Last Report: 2
Anonymous UUID: F17C2F1F-C3E8-4625-9542-524B70001336
Tue Apr 26 09:35:26 2011
panic(cpu 1 caller 0x2a9d27): Double fault at 0x009ccb07, thread:0x95997a8, trapno:0x8, err:0x0,registers:
CR0: 0x80010033, CR2: 0x5748ffb8, CR3: 0x2606a000, CR4: 0x00000660
EAX: 0x5749000c, EBX: 0x0a812008, ECX: 0x00000000, EDX: 0x0a812008
ESP: 0x5748ffc0, EBP: 0x57490408, ESI: 0x57490540, EDI: 0x57490540
EFL: 0x00010246, EIP: 0x009ccb07
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x574c2fb8 : 0x21b510 (0x5d9514 0x574c2fec 0x223978 0x0)
0x574c3008 : 0x2a9d27 (0x59abb4 0x59acaf 0x9ccb07 0x95997a8)
0x574c30f8 : 0x2a1902 (0x0 0x8b14ec83 0x3c7085d 0xb8e8c0)
0x57490408 : 0x9c964b (0xce76008 0xa812008 0x57490540 0x1)
0x57490428 : 0x967249 (0xa812008 0x57490540 0x57490458 0x98ae00)
0x57490458 : 0x98b5df (0x15606f80 0x57490540 0x1735ddf8 0x1fff0)
0x574904b8 : 0x96b72b (0x1735dd84 0x57490540 0x0 0x57490848)
0x57490868 : 0x96c071 (0x48274000 0xda51400 0xb9c1c00 0x0)
0x574908c8 : 0x96d805 (0x48274000 0xda51400 0x0 0x5046b1)
0x57490b78 : 0x94a2b0 (0x48274000 0xda51400 0x0 0x0)
0x57490bb8 : 0x94a61e (0x48274000 0xda51400 0x629b864 0x0)
0x57490bf8 : 0x12c36df (0x48274000 0xda52400 0x4 0x0)
0x57490c28 : 0x50432e (0xda52400 0x0 0x1 0xdaa4600)
0x57490c48 : 0x504349 (0xda52400 0x0 0x57490c98 0x55cd57)
0x57490c68 : 0x12c3a48 (0xda52400 0xa8b4300 0xa8b4000 0x1)
0x57490c98 : 0x963b1e (0xda52400 0x0 0x5e 0x1)
0x57490cd8 : 0x94b2bd (0x48274000 0xd9ab800 0xd976004 0x1)
0x57490d18 : 0x94b646 (0x48274000 0x0 0x258 0x0)
0x57490d78 : 0x94bb14 (0x48274000 0x0 0x0 0x0)
0x57490db8 : 0x94a250 (0x48274000 0x0 0x0 0x0)
0x57490df8 : 0x94a61e (0x48274000 0xd9abe00 0x53d9198 0x0)
0x57490e38 : 0x12c36df (0x48274000 0xdad8d00 0x4 0x0)
0x57490e68 : 0x50432e (0xdad8d00 0x0 0x1 0xd976200)
0x57490e88 : 0x504349 (0xdad8d00 0x0 0x57490ed8 0x55cd57)
0x57490ea8 : 0x12c3a48 (0xdad8d00 0xf785668 0xf785400 0x1)
0x57490ed8 : 0x963b1e (0xdad8d00 0x0 0x4b 0x1)
0x57490f18 : 0x94b2bd (0x48274000 0xd9aba00 0xd976e04 0x1)
0x57490f58 : 0x94b646 (0x48274000 0x0 0x258 0x0)
0x57490fb8 : 0x94bb14 (0x48274000 0x0 0x0 0x0)
0x57490ff8 : 0x94a250 (0x48274000 0x0 0x0 0x0)
0x57491038 : 0x94a61e (0x48274000 0xd7b9000 0x58782b4 0x0)
0x57491078 : 0x12c36df (0x48274000 0xd7298c0 0x4 0x0)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOSurface(74.2)@0x12bf000->0x12c9fff
com.apple.ATIRadeonX3000(6.2.6)@0x948000->0xb54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x93b000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x919000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 513175333537793
unloaded kexts:
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 2.5.8 (addr 0x11c6000, size 0x8192) - last unloaded 418006896509788
loaded kexts:
com.symantec.kext.SymAPComm 11.1f102
com.symantec.kext.fw 1.0.2f7
com.symantec.kext.confidentialData 1.3f44
com.symantec.kext.filesecurity 1.3.3f65
com.symantec.kext.pf 4.1.0f33
com.symantec.kext.ips 3.2f8
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.filesystems.udf 2.1.1
com.apple.driver.AppleBluetoothMultitouch 54
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.kext.ATIFramebuffer 6.2.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros21 424.14.5
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.ATIRadeonX3000 6.2.6
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleIRController 303.8
com.apple.driver.Oxford_Semi 2.5.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBHub 4.1.7
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.iokit.IOSCSIReducedBlockCommandsDevice 2.6.5 - last loaded 417920042226805
com.apple.driver.AppleBluetoothHIDKeyboard 141
com.apple.driver.AppleHIDKeyboard 141
com.apple.driver.AppleMultitouchDriver 207.10
com.apple.driver.IOBluetoothHIDDriver 2.4.0f1
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.iokit.IONDRVSupport 2.2
com.apple.kext.ATI5000Controller 6.2.6
com.apple.kext.ATISupport 6.2.6
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.1
com.apple.iokit.IOFireWireSBP2 4.0.6
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H, 2.54 GB
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1294, 0xfa140000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Photosmart C4200 series, 0x03f0 (Hewlett Packard), 0x5c11, 0xfd140000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
FireWire Device: LaCie d2 Extreme LUN 0, LaCie Group SA, Up to 800 Mb/sec
FireWire Device: OEM ATA Device 00, G-TECH, Up to 800 Mb/sec
You've had a kernel panic. You can visit The XLab FAQs and read the FAQ on diagnosing kernel panics and to learn more about them.
Yours appears to have been triggered by the video system. I would start by uninstalling your Symantec anti-virus software. This type of software is known for being problematic. If the problem persists and you see lines like this in the panic log:
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOSurface(74.2)@0x12bf000->0x12c9fff
com.apple.ATIRadeonX3000(6.2.6)@0x948000->0xb54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x93b000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x919000
Take the computer in for service as you may have a hardware problem.
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Hello. In MTO we have option for selection of requirement type either thru MRP grp or SD item category. Which is the better option.In what criteria/business porcess the selction differs.
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Hi, I have iPad 4 running on iOS 7.1. It has been working fine since last two years. But, suddenly it has developed issues since yesterday. It has been restarting every two minutes. I searched through the Apple Community and carried out steps like re