Screen displays message internal battery low capacity

On switching on my notebook PC , the first message reads the battery is low and to contact www.hp.com\go\techcenter\startup

HI @CarolDarlington ,
Welcome to the HP Forums!
It is a terrific place to find answers.
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I see that when you power on your notebook you immediately see a low battery warning with a prompt to contact HP support.
Here is a link to HP Battery Alert Appears Before Windows Starts .
If you should determine that the battery requires replacement, here is a link to the HP Parts Store.
Good Luck!
Sparkles1
I work on behalf of HP
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Fn on screen display message generator for ThinkPad has stopped working

Hi,
I did a clean install of Windows Vista Enterprise edition and have installed all the drivers for my T400.
What I found was that the Fn on screen display message generator was working fine right before I installed the driver for the Intel GM4500 video controller.
Once I installed this video driver, I get a popup window that says On screen display message generator for Thinkpad has stopped working
The problem details are as follows:
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   TPOSDSVC.exe
Application Version:   1.1.5.0
Application Timestamp:   49ba1898
Fault Module Name:   MMDevApi.dll_unloaded
Fault Module Version:   0.0.0.0
Fault Module Timestamp:   4549bd03
Exception Code:   c0000005
Exception Offset:   749c19ad
OS Version:   6.0.6000.2.0.0.256.4
Locale ID:   1033
Additional Information 1:   d5a1
Additional Information 2:   c4214129afe40788e38f0b75c15ad165
Additional Information 3:   ed09
Additional Information 4:   309182ce310d7491a448199eccbd6ba1
I know that some of you have experienced this problem too but so far there hasn't been a solution that's worked.
I'm reluctant to install Vista SP1 or SP2 as that may caus other unrelated problems.
Thanks in advance for any advice you may have.

Dear All
Error message on start "on screen display message generator for thinkpad has stopped working"
Event Log "Faulting application TPOSDSVC.exe"
OS Vista Business 32
I have experienced this on a customer's ThinkPad R61e Machine Type 7650-DNG and found that the following solves the problem.
Firstly run Thinkvantage System Update and get everything up to date from Critical, Recommended and Optional Updates tabs.
Next Run Windows Update and view the available updates select all High Priority Microsoft updates and any optional ones that you require and (and this is where it differs from normal Lenovo advice) select the Conexant Audio driver aswell.
Current Vista version available on Windows Update is 4.98 (Date 23 Jun 2009)
Current Vista version available on Thinkvantage System Update is 4.18 (Date 2 Oct 2007)
NB Re-installing 4.18 may have solved the problem also, but I have not tried that and do not plan to.
I hope this helps.
Jason Bolton - BWCL - Lenovo Premium Business Partner - www.bwcl.co.uk

On screen display message generator for ThinkPad has stopped working

Hello,
This is a fresh install of Vista-32 on a lenovo x300.
Upon boot (or launching TPOSDSVC.exe) I receive the error message in the subject line.
There is an entry in the Application log, here is the jist of it:
Faulting application TPOSDSVC.exe, version 1.1.3.0 faulting module MMDevApi.dll_unloaded
I've uninstalled the On Screen Display application a few times - no luck
-I uninstalled it from add/remove programs then reinstalled it via the Lenovo System Update utility.
I've checked my video drivers - up to date according to lenovo
The problem is presitent under new profiles.
I did some digging online and found a possible fix of altering some reg keys
http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&message.id=28789&query.id=223...
The keys mentioned in that post were non- existent in this computers registry.... ?
I added them .... no dice
thanks in advance
-kirby
Solved!
Go to Solution.

Dear All
Error message on start "on screen display message generator for thinkpad has stopped working"
Event Log "Faulting application TPOSDSVC.exe"
OS Vista Business 32
I have experienced this on a customer's ThinkPad R61e Machine Type 7650-DNG and found that the following solves the problem.
Firstly run Thinkvantage System Update and get everything up to date from Critical, Recommended and Optional Updates tabs.
Next Run Windows Update and view the available updates select all High Priority Microsoft updates and any optional ones that you require and (and this is where it differs from normal Lenovo advice) select the Conexant Audio driver aswell.
Current Vista version available on Windows Update is 4.98 (Date 23 Jun 2009)
Current Vista version available on Thinkvantage System Update is 4.18 (Date 2 Oct 2007)
NB Re-installing 4.18 may have solved the problem also, but I have not tried that and do not plan to.
I hope this helps.
Jason Bolton - BWCL - Lenovo Premium Business Partner - www.bwcl.co.uk

HDX18t getting message on boot that internal battery low. How to fix or replace?

When I restart my computer, I'm getting message that the internal battery is low. Is there something I need to do or do I just replace the battery. If needs replacing, is this something I can do myself or do I need a techie?
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Hi,
Purchasing a Replacement Battery

Internal battery low

I get the "internal hardware is low' and needs a replacement message. When I do need to get a new one for my Windows 7 laptop, do I lose what is on my laptop? I would rather not if that does happen T.T
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View Solution.

Hi,
If the error reads 'Internal Battery Error (Error Code 601)' this means your notebooks main battery needs to be replaced.
You will not lose any data when replacing the battery.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Error message Internal Battery 601. How do I get a replacement? HP G71 Notebook

I have 2 HP G71 Notebooks - with WIN 7; 4:0 GB; 64 Bit and both dispaly the Internal Battery 601 error message. How/where do I get replacement batteries?

Replacement battery is a HP EV06
you can buy it from HP or Amazon, beware of really inexpensive non HP batteries, they do not last.
http://shopping2.hp.com/en_US/home-office/-/products/AC-Adapters-and-Batteries/Laptop-Batteries/KS52...
http://www.amazon.com/HP-462889-761-462889-542-462890-542-462890-761/dp/B006LPMGT6/ref=pd_cp_pc_1

601 internal battery low

My hp laptop g72, keeps shutting down and when it reboots, it shows the 601internal battery error. What should I do?

debadams000 wrote:
My hp laptop g72, keeps shutting down and when it reboots, it shows the 601internal battery error. What should I do?
Hi,
Please try the following test:
Windows 7:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
Windows 8 & 8.1
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03325217
If failed, you have to replace battery.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hi. i have gpu geforce 320m which has 256mb video ram. now i have 128mb and y battery low capacity

Hello,
I have a macbook air late 2010 with 1.4ghz duo core and 2gb of ram.It was running pretty good and i had osx snow leopard. One day i decided to change its os to osx mountain lion. But the problem is i had 2gb of ram now i have 1gb and my gpu which is geforce 320m with 256mb of vram now it says i have 128mb video ram?????? How is that possible. Sometimes i ask myself will this affect my mac if i play the same games? Another thing when i get it upgraded i think they change my battery as i can use my mac for only 1 hour
Please help

Anyone reply to my thread please

Apple Screen Than Sad Ipod than Ipod battery low please wait than cuts off

my ipod when i start it up shows a sad ipod and i tried to reset it. and that didnt work my computer has Service Pack 1 so i cant get Itunes Yet... so i use Mediamonkey and after the Sad icon screen it says "ipod battery low please wait" and it cuts off and i had it on my Wall charger all night and it kept flickering off and on doing the same thing. i was listening to a song on it and it froze and i put it down and accidently touched the Volume button and it froze and it cut off and now the apple screen comes on and than a sadface than the message Can someone please help me i just got it....

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request.

Need part number to replace primary internal battery

Hi, I have been receiving Error Code 601 stating my primary internal battery storage capacity is very low. I am trying to find the correct replacement part number. I have been searching the site but am not confident I have the correct part number. My laptop is critical to my job and I must order a replacement ASAP. I appreciate the guidance!

This is a slightly misleading error message as it does in fact refer to your notebooks main battery, not the cmos battery. The reason it is call an internal battery is to distinguish it from the extended batteries that you can purchase with some models that attach to the outside of the laptop. Your battery should have a label with P/N.

INTERNAL BATTERY ERROR

PRODUCT NAME: HP 6735s
OPERATING SYSTEM: WINDOWS VISTA 32 BITS
ERROR MESSAGE: INTERNAL BATTERY ERROR [ERROR CODE 601]
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Hi
Please find the link given below might help you.
HP Battery Alert Appears Before Windows Starts
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

HP Mini 311 - HP Battery Alert - Primary (Internal) Battery (601) - Error Message at Startup

I have a HP Mini 311-1037NR (Product Number is VBM262UA#ABA). My OS is Windows 7 Home Premium.
When I start up my HP Mini 311 I receive the following message:
HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
Primary (Internal) Battery (601)
ENTER - Continue Startup
Here's are my questions:
First of all, what exactly is the problem here? From what I have googled, it would appear the problem is NOT my external battery, but my internal battery. What battery is needing replacement? Does it have a name?
Second, is there a user guide out there that would assist me with the replacement process that someone can provide a link to or at least send me the page that helps me? Is there a YouTube video (even better)?
Third, what exactly is the part number of the battery that needs replacement and exactly where do I purchase it (How much $$ does it cost)? This question is important as I may be able to find out how to replace the battery, but without a way to purchase the replacement battery I'm still dead in the water.
Fourth, my HP Mini 311 just dies when I unplug it. Will a remedy for the above issue remedy this issue as well? I really do enjoy using my little HP Mini, but would prefer to have the option to use it without a power cord.
Thanks in advance for any and all help.
Tim
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Hi Tim,
No problem and it's certainly wise to verify an answer.
I'd say you posted your question on the correct board. It's usually best just to post once on the relevant board. I do agree that the term 'internal' does cause unnecessary confusion.
Here's a link to your Maintenance & Service Guide.
Yes, I'm certain that the 601 error code refers to your notebooks main battery ( 602 is a failure code for machines that have a secondary storage cell ). Interestingly, there is no error code generated for a failing rtc battery - or any in built diagnostic test for it, just the usual symptom of the system clock re-setting after each shutdown.
There's also a HP document regarding start-up battery alerts on the following link.
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443470#N534
Best regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?

Hello Friends,
I've two iPod Nanos (4th gen - 8GB). I'm facing a severe problem with both of them. For both iPods, I tried to do this method Simultaneously press the top button + home (central) button. But of no use.
1. My first iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?
2. My second iPod is facing more severe problem. None of the buttons are working. When I connect it my PC it showing "CONNECTED- eject before disconnecting". But it is not ejecting with all the usual methods. When I manually and physically disconnect it from the PC the same "CONNECTED- eject before disconnecting" is still showing till the battery goes off. After that if i press any button it is showing low battery signal. And when i re-connect it to the PC the same process is repeating. When I tied to restore it to the factory settings I'm getting "Error" report.
(I'm using windows 7)
Friends, Please help me with the above problems. It will be a great help.
Thank You.
R.SAMALA

Sounds like some hardware issues, meaning you'll want to take or send the iPods in for service or repairs. You can choose to have Apple do an out of warranty exchange for the prices indicated in the link below or find another third party service perhaps even local to your area.
http://www.apple.com/support/ipod/service/prices/
B-rock

HP Pavilion dv7 . Primary (internal) Battery (601) charge is low .

                HP Pavilion dv7 . On start-up , message says that Primary (internal) Battery (601) charge is low and needs replacing .
               The PC operates normally on mains supply , so do I really need to replace the battery , being that I always use the PC powered by mains supply .
                If I really must replace the battery , where can I purchase the replacement from , and how much will the replacement cost ?
                 Many thanks ,
                    TC48
This question was solved.
View Solution.

Hi,
Just to clarify, the 601 error relates to your notebooks main battery ( not the rtc cell on the system board ).
If you're happy with running the machine on mains power full time, there's no issue with that and you can simply remove the battery.
If you do want to replace the battery at some time, you can order a new one through HP Parts Store or ( and often less expensive ), just google the full Model No. of your dv7 series notebook including the term battery.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Battery Low Error Message

I have Nokia N97 Mini handset and I am facing problem in it with Battery Low error message, when ever I call someone or I receive any call.
Battery works fine in case of standby mode, or even when I do SMS chat for whole day. Even if I listen to music for 10 to 12 hrs, the mobile works fine, no issue of battery low. But during that if I receive any call, then suddenly it displays the battery low error message and the mobile is switched off.
I try to check everything of it. The mobile functions normal and in good condition in following cases -
1. Wife Connectivity
2. Bluetooth data transfer
3. Sms chat for lets say 12 to 14 hrs.
4. Video play for 2 hrs.
5. Music plays for 10 to 12 hrs.
6. Clicking photos or recording Videos.
7. Browsing internet.
But it only falls down in case of Call. Either I receive call or make a call. I don't know how to Rectify this problem. I had once shown to Nokia customer care, but even after that the problem still remains.
I even try factory restore settings and hard format of OS. But still no improvements.
Can anyone help me in this regard? Any information will be useful information to me....
Please help me out, I am facing a lot of troubles with this matter. Looking forward for your suggestions.

Hi all. After searching alot over the internet, and asking friends , colleauges . I conclude that nokia n97mini battery drop is not caused by background running applications or even battery life problem. Its rather a bug in this handset, which suddenly drops out the battery to zero and phone switches off. Even still battery power exists and you can turn on and start messaging or playing music without recharging it from that state.
Nokia should have take care of this problem as alot of other nokia n97mini users are facing same problem. I am one of those who are unable to find solution for this problem. And so I have no other choice other than to sell this set.
Calling is the major functionality for which we buy a phone, and if handset is unable to let us receive call and talk before which it shuts down, so I think such hand set is a **bleep**.

Screen displays message internal battery low capacity

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