Screen freezes, even in safe mode and in BIOS

I’m working on a friend’s laptop: Toshiba, Satellite M65 - S9092
Original problem: The laptop started shutting down after few minutes of use. (Probable overheating)
Took the laptop apart and clean it out. The heatsink, fan and outlets were really plugged up. Put it back together and did a clean re-install, Windows XP. Had few issues with USB drivers not being recognized but worked it out. Ran stress test for a whole day, no problem.
Worked for few days and then USB wasn’t being recognized again and the screen started freezing up. Re-installed os again but it is still freezing up after few minutes, and stays that way till hard shut down.
Screen freezes even in safe mode and in BIOS. (No blue screens)
Switched existing RAM’s around (2 - 512MB), one stick, two sticks, etc…still freezing up. Wanted to upgrade the BIOS but can’t get pass the screen freezing. Not sure if the motherboard may be shot from previous overheating or need new RAM. Don’t want to spend money till I’m sure I’m replacing the right part.
Any assistance is appreciated.

Hi there... I have a satellite A70 - S256 an it was freezing up the same way. I downloaded an OS named UBUNTU fron the internet free of charge. once you download it an burn it to cd you can then boot from it after a couple of tries ( due to freezing). When it boots select your language immediately and choose the option to run memory tests (both installed and BIOS) and let it do its thing for as long as it takes. you should boot from UBUNTU on another working pc to get familiar with it if you are not allready so that you make your selection quickly before it freezes. You may have to reboot a few times depending on freezing while the memory test is in progress and how much progress is made. This procedure fixed mines and I never had those problems again.

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Firefox crashes when i open it, wont let me on it at all not even in safe mode and it doesnt give me my crash report?

When i open firefox i get the message Firefox has stopped - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I've also tried to go in safe mode. It would crash and give me the same message.
I've tried opening it by right clicking and clicking run as administrator. It opens then and i tried the solutions it says on the forum to do in safe mode and none of those work.
I have deleted and reinstalled firefox multiple times.
Nothing seems to work.
Also it doesnt give me a crash report.
I troubleshot it and it said "Issue found incompatible application detected " then it says "incompatible application - firefox is incompatible"

The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me.

MSI P7N Platinum SLI 750i freezes, even in Safe mode

I have had this board for about a year and a half. My sig should show the specs. I installed 8 gigs of G.Skill memory about 4 months ago, and everything has run great until about 3 weeks ago when I started to get random freezes. The monitor is still showing what was up, but the keyboard and mouse stop responding, as well as all other controls. I have had error logs analyzed and been told I may have a bad video driver, so I deleted it and let Win 7 install its own, and froze again. I logged into Safe Mode, it froze. I ran Memtest86+, machine froze while running it, then on reboot showed errors on the G.Skill memory, all 4 sticks. I put my old memory back in, still freezes. In fact, it sometimes freezes during the POST, when nothing but the BIOS is running.
Sometimes the machine will boot up and run for anything from 2 min to 30 min, then freeze. Sometimes, when I reboot it, it will not post at all, but just show a black screen. If I let it sit for 5 to 10 min it seems to boot again, but inevitibily freezes again. I got one error indicating a BIOS problem (BIOS checksum not equal) but only once.
I am afraid to flash the BIOS, as a freeze then will kill the board. The freezes during memtest and POST indicate a hardware problem, and having 6 memory sticks go bad (two previous ones went bad) also indicates a bad board. Running HWMonitor shows no fluctuation in voltages or any high temps, so I am baffled.
Anyone have any ideas?

Quote from: cronnin on 10-June-11, 10:37:18
You don't need to connect HDD at all.
Get Live Windows or Linux CD - one that has lots of testing utilities.
Check BIOS - frequencies/timings/voltages.
Well, the HDD is not the only problem. The only PSU available would power the MOBO, but cannot power my video card, and the board has no on-board video. I only own one PCIe card, so I am out of luck there. I did turn the machine on several times with a multi-meter connected to several 4-pin Molex connectors, and the power was correct and consistant (12.26v to 12.28v, no fluctuations over .01v during or after start up and 5.01v to 5.03v and 3.3v all the same). I know testing with the multi-meter does not show it under load, and is not the best test, but it is all I can manage.
On the Windows 7 forum, someone suggested this site http://www.badcaps.net/pages.php?vid=5
Several items here caught my attention:
Motherboard fails to POST.
Memory Test Fails.
Fails to fully boot (or even install) Operating System.
System randomly and frequently freezes.
BSoD or hard freeze under heavy drive activity (Either RAID, SCSI, or standard ATA). (This is questionable, the HD light is on, but I cannot hear it running)
Resetting the system after a freeze and the system will not repost.
(You have to completely power down then power back up.)
A physical inspection of the board shows no leaking or bulging capacitors, although a couple are not perfectly perpendicular to the board.
I am beginning to think the board is bad, and I found a good replacement on e-bay (NEW board) for only $90. It is selling rather well and with only 4 left I am inclined to get it before it disappears. This is the board:
http://cgi.ebay.com/NEW-MSI-P7N-DIAMOND-MS-7510-SKT-775-ACER-780i-SLI-MOBO-/350446477391?pt=Motherboards&hash=item51983ce04f
Opinions?

Firefox hangs on startup (even in safe-mode) and no sessionstore.js file to edit.

After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding.
Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.)
I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one.
I tried enabling the "ask before restoring tabs" feature but that didn't help either.

'''Edit: I used private browsing to change the settings to open a blank page on startup and it worked perfectly. Thank you so much! :)'''
Thanks for the quick reply!
Will changing that setting work from either private browsing or another profile? Because my default profile just freezes instantly, can't even get to options. :/
The URL I thought might be causing problems was http://brennadaugherty.tumblr.com/ ... I have no idea why it would. I also had http://brennahaspixels.tumblr.com/ open and since that has tons of little images on it that seems more likely but the problem started with that first URL.
I actually started a new profile and transferred everything else over to it and it works fine, but it would be nice to figure out what happened to the first. :/

After update Firefox crashes, even in safe mode and profile manager

I don't use Roboform and Trusteer.
AdapterDeviceID: 0116
AdapterVendorID: 8086
AvailableVirtualMemory: 4022325248
BuildID: 20111104165243
CrashTime: 1321003469
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1320907104
Notes: AdapterVendorID: 8086, AdapterDeviceID: 0116, AdapterDriverVersion: 8.15.10.2253
Has dual GPUs. GPU #2: AdapterVendorID2: 10de, AdapterDeviceID2: 0df5, AdapterDriverVersion2: 8.17.12.6594D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers-
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 89
StartupTime: 1321003468
SystemMemoryUsePercentage: 45
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 8.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6-serviceprovider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP-serviceprovider : 2 : 1 :
RSVP UDPv6-serviceprovider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP-serviceprovider : 2 : 2 :

If you do not have Rapport or Roboform, then we need to have a crash report ID.
When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.<br>
See https://support.mozilla.com/en-US/kb/Firefox%20crashes

Macbook pro 2006 can only start on safe mode and it has a lot of squares on the screen

My macbook pro 2006 can only start on safe mode and it has a lot of squares on the screen even if I use an external display help? heres a picture http://i61.tinypic.com/vebszt.jpg

Mespinal130,
have you tried running your MacBook Pro’s Apple Hardware Test, to see if it can detect anything amiss?

Firefox freezes trying to download or save files, Import/Export bookmarks, clicking (Tools) Options (was: Fire Fox crashes in Windows safe mode and in Firefox Safe mode)

Hi
XP sp3 4gb ram
Firefox 6.0.2
Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
If i click a download link on a web page, Firefox freezes the instant I click the link
...but Firefox does not freeze if I click a web link on a web page or page navigation link.
If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
...but Firefox does not freeze if select any other item from the Tools menu.
If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
Same as above for History if I select "Import" or "Export"
...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
• Clicking a download link on a webpage
• Going to the Menu Bar > File and selecting "save as" or "Open File"
• Going to the Menu bar > Tools and selecting Options.
• Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
• Same as above for History if I select "Import" or "Export"
Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
I tried the following to try to fix it:
• Reset my modem and router (Problem still exists)
• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
• Restarted FF in Firefox safe mode. (Problem still exists)
• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
• I reset the config option: browser.download.manager.scanWhenDone to false
What does work?
• Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
• Firefox works fine on my other computer.
• Internet Explorer works fine on the computer that Firefox is having a problem on.
• My other applications work fine on the computer that Firefox is having a problem on.
I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
The software I ran to fix the problem are listed below:
• malwarebytes
• superantispyware
• ccleaner
• combofix.
• smart defrag
• then load a good anti-virus. (I ran Zone Alarm virus scan)

Hi.
This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
<br>Cannot download or click tools -> options

I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

I was trying to change settings to access the comments section of Slate.com. Right or wrong, I changed a Java setting from -1 to 2. The setting was in about:config and I believe it involved some sort of max. As I cannot open anything, I am not sure.
When I made the change, firefox crashed immediately, Every time I have tried to reopen, even in safe mode, it immediately crashes again and will not reopen.

Hi pternagy,
Sorry you are having problems.
For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
*[[Back up and restore information in Firefox profiles]]
Ok on to the subject of trying to get Firefox back as it was:
Find your profile and the file ''prefs.js'' and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your preferences to the default. You can then re open and use Firefox. Next try to get it back to normal.
Trying to manually edit the file ''prefs.js'' is normally a bad idea. However if it is a single pref change it may be possible to directly edit the prefs.js file (whilst Firefox is closed) to get everything back to how it was before . You have the renamed file to work with. Probably best to test all this out in a new additional profile then you only break additional test profiles not working profiles essential to Firefox.
These articles should help you:
* http://kb.mozillazine.org/Prefs.js_file
* [[Reset Firefox preferences to troubleshoot and fix problems#w_solution-2-delete-firefox-preference-files]]_solution-2-delete-firefox-preference-files
*[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
Please post back with how you get on and whether you need any extra help.
Good Luck.

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Mac OS X: Gray screen appears during startup - Apple Support

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Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Hi there,
You could try performing a clean installation: [[Knowledge Base Article]] :
Some Firefox issues can be resolved by downloading a new Firefox installer from Mozilla.com, then closing Firefox, deleting the Firefox application folder (program files) and reinstalling Firefox. If this does not help, or if you would rather completely remove Firefox and start over instead of completing all the troubleshooting steps, follow these steps:
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* You should avoid unofficial download sites that bundle Firefox with other software such as the Google Toolbar.
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3. Uninstall Firefox and make sure you remove the Firefox application (program) folder and your Firefox personal data (user data and settings) - see Uninstalling Firefox for instructions.
4. Reinstall Firefox - see Installing Firefox for instructions.
5. When Firefox is started for the first time, the Import Wizard will appear and a new profile will be created.
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source: https://support.mozilla.com/en-US/kb/Basic+Troubleshooting?s=clean+installation&as=s#Clean_reinstall

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2. Empty Trash.
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Lao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands.

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Sorry just noticed I've probably posted this under the wrong forum header

Screen freezes, even in safe mode and in BIOS

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