Screen frozen ipod touch 5 th geanration

My daughters Ipod screen is frozen cant slide the slider bar .It does shut once i hold home and top button.
please help i just bought this new ipod.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                 
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar              

Similar Messages

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    Hello,
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    And in Apple retail store the guy told me: sorry it's dead. We can fix for about £200. After 1 month when my waranty is finished. Funny isn't it? I can't believe that my lovely iPod is dead after 13 months. Where is the "for quality you have to pay." Is it conspiracy if you don't buy extra waranty we will send you killing signal into your iDevice?
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    How much is it to replace screen on ipod touch generation 5?

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
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    A third-party place like the following maybe less. Google for more.
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    Is there an "Apple recommended" way to recover from the stuck "white screen" on iPod Touch?

    Yes. See the white screen topic of:
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    If your iPod is covered (insured) I would suggest taking it to Best Buy and see if there is anything they can do for you. Maybe try plugging it into iTunes and see what happens.

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    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
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    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • HT3302 what is the cost to replace a cracked screen on ipod touch gen 4

    what is the cost to replace a cracked screen on ipod touch gen 4?

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours.
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  • Frozen ipod touch apple screen

    I have an ipod touch 1st gen that I purchased from a friend. I restored to factory settings and now the screen is frozen at the apple with the search wheel in the center. Please advise.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Frozen iPod touch 4 screen shutter

    Hey guys, about a month ago I changed my ipod screen as I have multiple times before except this time, the shutter on the iPods camera is frozen shut. I already tried resetting the iPod and that didn't work. I saw a few posts and videos on the iphone 4 about having to use a circuit pen to reconnect a part on the circuit board but I don't think it's the same for iPOD touch 4. Can someone tell me how to fix this?? Warranties up also

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears. done
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • Frozen ipod touch 5 Gen

    How do I sync and then restore my ipod touch 5 Gen if my screen is frozen?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Frozen iPod Touch?

    My iPod touch is completely frozen. The shut down sequence nor anything else is working. I've tried connecting it to my sound station, my Vista notebook (iTunes does not even recognize it), keeping in the power button...nothing.
    How do I "remove the battery" or completely restart it?
    The only thing I can think of is to let the battery run dead as the screen is on..with no touch sensitivity though.
    Any ideas anyone?

    Well, if safari crashes at 20% or less, than I guess the only thing to do is to charge your ipod!
    But maybe low battery is not the problem. While searching on google, I found this :
    http://www.ipodtouchhacks.com/ipod-touch/ipod-touch-bugs/
    If you read the comments, you will see that safari crashef often.

  • Frozen IPOD Touch w/ USB connector symbol

    IPOD touch is frozen with USB connector/ITUNES symbol on screen. I can only turn the IPOD on and off, and it always comes back to this screen. I've connected it to my MacBook, but ITUNES won't allow it to connect until I enter the passcode on the IPOD Touch....which obviously I cannot do. I cannot reset IPOD Touch. Has anyone experienced this problem and if so what do I do? Thanks in advance...

    Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
    Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.
    Restore your iPod.
    http://support.apple.com/kb/HT1808

  • Frozen ipod touch 3

    my ipod touch is frozen. the screen shows the usb plug and an arrow to iturns, any ideas?

    What happens when you connect the iPod to your computer? Does it appear in iTunes?
    If not try:
    iOS: Device not recognized in iTunes for Windows
    Next try another computer to help determine if you have an iPod or computer problem.

  • How can I fix a frozen iPod touch 4th generation?

    I tried to put my pass code in and it frozen and wouldn't unlock.  The screen then went to the apple logo screen for five minutes.  From the apple logo screen then went to a white screen with colorful vertical lines on the screen.  It's now been on this last screen for thirty minutes.  I don't really want to replace it or bring it to an apple store because the nearest store is over two hours away.  I've tried to press the power and home button and I've held the power button down for five minutes with no results. 

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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