Screen Frozen while updating OS X and have INCOMPATIBLE SOFTWARE

I was updating to OS X and received message INCOMPATIBLE SOFTWARE -- It has been moved to Incompatible SOftware Folder, but the screen is FROZEN and I AM STUCK

Hi ParamountJon,
Thanks for visiting Apple Support Communities.
If your Mac stopped responding during an OS X update, first see if you can force quit unresponsive applications:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
If you're not able to force quit applications, you may need to restart the computer by holding down the power button. I recommend performing a Safe Boot when you start up again:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
Safe Mode is a way to start up your Mac that performs certain checks and prevents certain software from automatically loading or opening.
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
For more information about incompatible software, see this article:
OS X: About the incompatible software folder
http://support.apple.com/kb/ht3258
All the best,
Jeremy

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So I was updating my boyfriend's iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have ev

So I was updating iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have even tried updating in DFU mode and no luck. Anyone git any solutions

Are you following these instructions?
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?

My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?

- Try placing the iPod in Recovery Mode and restoring via iTunes
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT4623 I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything.

I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?

Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple

My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!??

Iphone 6 screen frozen after update to 8.1 and i try to restore but dosn't work at all

iphone 6 screen frozen after update to 8.1 and i try to restore but doesn't work at all
now i'm try to restore the iphone but it give me red screen when it start to download the date and stop every things

Same thing just happened to me!

Screen Froze While Updating

At first i couldn't put apps on my iPod so my friend and i started an update on her computer. Then the screen froze while updating. (screen has the apple sign with a loading like bar under it) So we let it go for a couple hours and it still didn't do anything. We unplugged the iPod and it wouldn't turn off! So i let it die and i tried restoring it at my house and i thought it would work but it did not. It had the same screen as when i was updating it and i've about had it. So please, if you have any suggestions, tell me please!!!

You're welcome to your opinion here chatting it solved my problem?
My ipad and my iphone is disabled and has been for several months Spent that Updat not. Apple is not the company of good cooperation. The message is all about the money. iCloud, iTunse. Photo IUD Msj. yahoo, google All inactivated S.
My Apple ID on the iPad and my iPhone is not working What should I do with many of the problems I'm facing
I have two Apple iPhone,
A: [email protected]
B: [email protected]
The result of my efforts is not. I do not know English well, please help me here.
One of my friends told me that the problem is solved through the settings, but I do not know English well, please see the Help, where is my setting?

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

HT1414 My ipad has locked-up, it has frozen while running an app, and will not respond to any button, what do I do?

My ipad has locked-up, it has frozen while running an app, and will not respond to any button, what do I do?
It simply stays on the same screen image, and does not respond to anything. When I plug it into itunes, there is no indication of its presence.
The ipad's clock has also stopped.
eek

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

Lately, I've been getting a blue screen in the midst of working and have to do a cold reboot to end it. Seems to happen when I'm closing windows or quitting applications. Not always, but sporadically. What causes this? I'm using 10.6.8 on early 2011 MBP.

Lately, I've been getting a blue screen in the midst of working and have to do a cold reboot to end it. Seems to happen when I'm closing windows or quitting applications. Not always, but sporadically. What causes this? I'm using 10.6.8 on early 2011 MBP. Thanks for any help/advice!

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

HT5624 I have recently changed my screen lock on my I pad and have forgotten it , does anyone know how I can get into my I pad ?

I have recently changed my screen lock on my I pad and have forgotten it , does anyone know how I can get into my I pad ?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Just 4 days after having my i6 set up my screen orientation while viewing my pictures and videos has gone sideways or upside down , seems random. Anyone know of a fix??

Just 4 days after having my i6 set up my screen orientation while viewing my pictures and videos has gone sideways or upside down , seems random. Anyone know of a fix?? Just discovered that it won't rotate as expected in other apps either.

Im having a similar issue with my iPhone 6 Plus on iOS 8. My issue is with the home screen and text screen being stuck and or freezing in place. The home screen will flip upside down and stay that way and with my messages if I rotate the phone in landscape view it sometimes stays stuck or freezes in that view. I have to turn my phone off and on to get it back to normal.
I also contacted apple support and they advised me to do a fresh restore which I did with iOS 8 but it still happened shortly after. Apple said that if the problem persists to bring it to an apple store for repair or replacement. Im thinking its a software issue because when I researched it on the internet it appears people with iPhone 5's and 5s's are experiencing the same or similar issues and orientation freezes. I just recently upgraded to iOS 8.0.2 and will monitor it and see if the issue was fixed. So fingers crossed that iOS 8.0.2 fixes it.

Accidentally did something to energu saver or sleep-screen is black all the time and have to keep restarting, help!!!

accidentally did something to energy saver or sleep-screen is black all the time and have to keep restarting, help!!!
like to just close the lid at night and open in the am and voila everything is there
during the week I will restart, but not every day!
what should the settings of each area be (sleep, energy, screen saver, wallpaper) be so I can work all day?

try this: PRAM http://support.apple.com/kb/ht1379

I get a 'blocked plug in' message when trying to view video. I have updated adobe flash, and have enabled

I get a 'blocked plug-in' message when trying to view video, such as youtube. I have updated adobe flash, and have enabled plug-ins - still doesn't work.

Hey reslosson,
The article linked below provides more information about the blocked plug-in alert that you are seeing and will walk you through the process of changing the security settings in Safari.
Safari: "Manage Website Settings…" lets you enable the Java web plug-in website-by-website
Cheers,
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We updated to 5 and have lost some apps, TomTom, books and TV series, help!

We did the updates to 5 and have lost some apps , Tom Tom and TV series, can't figure out how to restore them, Help!

Have you tried syncing with iTunes again to restore them - assuming that the apps were synced with your iTunes library before you updated the iOS like you should have done.
Connect your iPad to your computer, launch iTunes, select your iPad from the sidebar on the left side of the iTunes window, click on the Apps Atb at the top of the iTunes window on the right side. Make sure that the Sync Apps heading is selected and make sure that all of the apps in the list are selected to sync as well. Click on Aync or Apply in the lower right corner of iTunes to restore the apps to the iPad.
If you were not in the habit of syncing with iTunes or can't find your apps again for whatever reason, download them again in the purchased tab of iTunes on the iPad or they can be downloaded again in iTunes on your computer and then synced to the iPad. You can download apps again at not charge as long as you use the same Apple ID and iTunes account that you used to buy them with originally.

Screen Frozen while updating OS X and have INCOMPATIBLE SOFTWARE

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