Screen frozen with pic of itune symbol and to plug in adapter, while doing update
please help. i did new update today and now my screeen is frozen as descibed above....any advice
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808
Similar Messages
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I tried to download itunes to phone. Recieved message of unsuccess of download. Noe iphone frozen with pic of itunes logo and usb port icon.
if it does not let you restore plug in to youre computer or mac and hold down both home and power button until the computer says found restore for iphone and restore
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Ipad screen frozen with connect to itunes symbol
I was prompted to to update my ipad and the screen has been frozen despite numerous attempts to restore it to original via itunes.
No, the iTunes icon and the cable mean that it's in recovery mode, you will need to connect it to a computer's iTunes so that you can reset it - you can then restore/resync your content to it
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I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?
Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple -
ipod screen is frozen and the screen is stuck on the itunes symbol and usb cable and will not clear off when we tried to reset
The picture you describe is the subject of the Update and restore alert messages on iPhone, iPad, and iPod touch support article. There are troubleshooting suggestions there.
Hope that helps. -
My iphone is froze during a reset at the itunes symbol and usb plug
my iphone froze during a reset at the itunes symbol and usb plug with the arrow pointing at symbol. how do i get past this point as my itunes account is not even recognizing my phone now?
Turn it off by holding home+ power button untill the screen goes black ( as soon as it goes black, release the buttons).. This might take some practice , so dont worry if on the first try your phone reboots and goes to itunes screen again.
Now, with your phone powered off, enter DFU mode:
Method 1)
Attach the phone to the pc
Turn the phone off
Hold power and home together for *exactly* 10 seconds
Release power but keep holding home until the pc beeps as a USB device is recognized.
Whilist in dfu mode, itunes will recognize the device and it will ask you if you wish to restore it. Simply click restore, and the restoring proces will begin.
This will hopefully fix your iphone.
Cheers -
I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I need help with my iPod, its stuck on a screen with the iTunes symbol and the charger below it can anyone help me?
This happens when the operating system on the phone becomes corrupted. This could be because of a failed update to the OS or even a hardware failure due to being dropped or submerged in water. If you follow the instructions indicated, hopefully iTunes will be able to restore the OS and afterward you can restore the settings from a backup (assuming you have one).
If this does not solve the problem you will need to take the phone to an authorized repair center. -
i have the itunes symbol and the lpug in cord on the screen and i cat get it off no matter what it do??? HELP
What happens when you connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
I was trying to backup my iphone to the computer, I got some message that said it didn't finish an update and now the iphone is stuck. It has the itunes symbol and the usb cable picture on the screen, any ideas as to how to clear this???
Put your phone in Recovery Mode & restore it, as described here:
http://support.apple.com/kb/ht1808 -
Ipod touch help...screen frozen on connect to itunes symbol
I tired to connect my ipod to itunes to get the new software update, and the screen just froze on the connect to itunes symbol. i tried to restore it and it says there is an error and it wont let me do anything.
i have tried to reset the ipod numerous times and nothing seems to help. I am STUCK!!!
Helps:)
Message was edited by: musiclover123123ok maybe i dont have windows 98 i dont know...
i had jsut updated my mothers iphone like 5 minutes before and it worked great then i went to do mine and it spazzed! -
HT1369 help my iphone is frozen with a usb itunes picture and wont do anything
help my ipone is stuck frozen screen showing itunes and USB and wont work asking me to restore and wont let me back up?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
Please help me fix this if I can without having to go to Apple/ATT.
Try the troubleshooting steps in the appropriate article here first:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows
If you need to reinstall iTunes, if you're running Windows, uninstall iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data. If you're using a Mac, close iTunes, then download the installer (.dmg file) and reinstall it on top of your current copy. -
Itunes logo and usb plug shows ipad crashed
While syncing itunes ipad stopped working...now shows itunes symbol and usb plug.
It is indicating that you have to connect to iTunes - with the cable - and more than likely you have to restore your iPad. Connect the iPad to your computer and launch iTunes if it doesn't start on its own. Read this as well.
http://support.apple.com/kb/ht1414
If you get no prompts from iTunes when you connect the iPad then you will have to restore. -
HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
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