Screen goes blue and then Ipad will shut down

Hello everyone
I've got an IPad Air about 1 month ago and now it goes off all the time randomly and actually what happen is the screen just goes completely blue and then it will shut down and I have to turn it on again and it happens after a minute or a few seconds again ! I did reset it so many times but it didn't work   Any solution ?

Hello Amin Najib Zadeh,
Because you have tried multiple times restarting your iPad with it still going to a blue screen, then check out the article below to restore your iPad. Make sure to set it up as a new device and test it out. 
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Regards,
-Norm G. 

Similar Messages

  • Screen turns blue and Satellite C850D-11Q shut down

    I bought a Satellite C850D-11Q runnings Windows 8 from Curry's in the UK for my daughter just before Christmas- was a very good price under 300- however she says that she will be browsing on the internet and or doing a variety of other tasks (no particular process seems to be implicated) and suddenly the screen will turn blue and the computer will shut down and reboot for no apparent reason. It has done this at least 30 times in a month.

    BSOD means that there is either an hardware problem or serious software issue.
    The BSOD can be caused by high temperature as well as RAM problems.
    So its not easy to say what cause the BSOD.
    Ensure that notebook is cooled properly.
    Furthermore if temperature is not the problem, try to recover the system using the recovery options described in user manual and in this document:
    +Windows 8 Recovery & Repair+
    http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm

  • Screen goes blue and then goes back to login mode

    This is happening on a couple of imacs in our department. It's happening a couple of times a day just randomly.
    any suggestions? I searched other posts to see if I could find an answer.
    Thanks

    Hello Amin Najib Zadeh,
    Because you have tried multiple times restarting your iPad with it still going to a blue screen, then check out the article below to restore your iPad. Make sure to set it up as a new device and test it out. 
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Regards,
    -Norm G. 

  • I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • My mac won't recognize an external monitor. The screen Goes Blue Once, then goes blue again and the second monitor just turns off. I am using an HDMI adapter to a visio TV. I also have my xbox on the tv. Can anyone Help??

    My mac won't recognize an external monitor. The screen Goes Blue Once, then goes blue again and the second monitor just turns off. I am using an HDMI adapter to a visio TV. I also have my xbox on the tv. Can anyone Help??

    Lol, figured out the first part. Just for those who may be searching, when you click on the Display Preferences, and click on the arraingment tab... it not only shows where your two screens will be displayed, but the WHITE BAR at the top of one screen is the dock/toolbar. Click and hold to grab this and just slide it over to the screen you'd like it to be on.
    You have to release it IN the screen box, not on top of it... and it should pop right over to the new (or old) screen. At any rate, you can put the dock on either (or any) screen that you prefer.
    I am thinking of ordering more of these. Lol. 3 monitor setup seems like it would be crazy good.
    Still looking for the answer to keeping the new 16" screen on the right without switching between screen #s with that... not expose... Lion feature.
    Thanks. Hope my other question has an answer out here.
    Paul H

  • When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.

    When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.
    Problem Event Name:             APPCRASH
    Application Name:                  iTunes.exe
    Application Version:               10.4.0.80
    Application Timestamp:          4e262cfr
    Fault Module Name:               QuickTime.qts
    Fault Module Version:             7.70.80.34
    Exception Code:                     c0000005
    Exception Offset:                    00146b30
    OS Version                                                            1033
    Locale ID:
    Additional Information 1:          0a9e
    Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
    Additional Information 3:          0a9e
    Additional Information4:          0a9e372d3b4ad19135b953a78882e789
    Any assistance I can get will be greatly appreciated.

    Thank you iTunes for fixing the problem of downloading my pictures to my iPad and iPhone with the update 10.5.0.142

  • Just downloaded and installed new LR CC.  No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start.  I get a momentary flash of the opening screen and then the program  shuts down.   From the posts it looks like this if a ver

    Just downloaded and installed new LR CC.  No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start.  I get a momentary flash of the opening screen and then the program  shuts down.   From the posts it looks like this if a very common problem.  Any help would be appreciated. Thanks.

    Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  • TS3274 Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

    Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

    Hi Fayed11,
    Welcome to Apple Support Communities.
    You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Have a great day,
    Jeremy

  • I am having problems shutting down my MacBook Pro.  I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

    I am having problems shutting down my MacBook Pro.  I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

    Make sure you quit all your applications before shutting down.
    And try resetting the SMC.
    Intel-based Macs: Resetting the System Management Controller (SMC)

  • My 6th Generation Nano Shuts down my Thinkpad, I've tried uninstalling iTunes, turning off auto sync'ing and restoring my ipod, but every time I plug in my iPod, my whole pc goes blue and then reboots in safe mode. Please Help. Thanks.

    My 6th Generation Nano Shuts down my Thinkpad, I've tried uninstalling iTunes, turning off auto sync'ing and restoring my ipod, but every time I plug in my iPod, my whole pc goes blue and then reboots in safe mode. Please Help. Thanks.

    Hello kidmango,
    I am going to have to agree with planb77. Look into other drivers in your computer causing the issue, not just the nano's drivers.
    It is possible that security software is the culprit. Use this:
    iTunes: Troubleshooting security software issues
    You may have to restore your computer to a previous point. From before the issue started. Contact computer manufacture or Windows for steps, or do a search with a search engine.
    I would test the ipod on a known good computer to see if its the ipod is the issue. My gut says no. You can set a reservation at an Apple Retail Store. Apple.com/retail .You can also test a known good ipod on your computer.
    Hope this helps.
    ~Julian

  • Just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

    just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

    I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
    When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
    I hope this helps you my friend!

  • Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?

    Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?Regards.

    That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
    Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the optical drive.
    Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
    If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
    If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

  • How come everytime i add an image to my pages document the screen goes blank and then closes the app?

    How come everytime i add an image to my pages document the screen goes blank and then closes the app?

    Hi Fayed11,
    Welcome to Apple Support Communities.
    You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Have a great day,
    Jeremy

  • IPhone -When I open an email the screen goes blank and then goes to home screen

    When I try to pull an email my screen goes blank and then brings me back to home page. Any experience with that?

    Hi Fayed11,
    Welcome to Apple Support Communities.
    You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Have a great day,
    Jeremy

  • I can not get my iPad to mirror with Apple TV. When I toggle to mirror the tv screen goes black and the iPad freezes. The iPad iso is up to date

    I can not get my iPad to mirror on Apple TV. When I toggle the tv screen goes black and the iPad freezes. Have updated the iOS to latest settings and also updated the settings on the Apple TV

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.

Maybe you are looking for