Screen goes dark (sleep) when using handset in phone mode

When I am talking on the phone and remove the phone to hang up the phone goes dark (into sleep mode?) Is anyone else having this issue, does anyone have a solution? Thanks in advance for your help

I had that problem when using a case that covered the proximity sensor. I don't know if you're using a case or not, but taking off the case solved the problem right away.

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    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

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