Screen goes grey and asks for restart

guys i need your help
i have a circa 2008 macbook pro that recetly has been playing up
it doesnt matter what im doing ( NET BROWSING / DOC EDITING ETC ) the screen fades to grey from nowehere and i then get a box appear saying please restart asap
its happening 6/ 7 times a day
im very concenred and dont no what to do - my applecare has run out too
any ideas / help is greatly appreciated !!

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select
View ▹ Show Log List from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Similar Messages

My MBP Screen goes gray and asks for restart when trying to open Adobe raw

My MBP Screen goes gray and asks for restart when trying to open Adobe raw files. Even when I try to populate raw images in the brige the scree wipes gray and says I have to restart. I am using CS2 and the latest version 3.7 of Adobe camera raw. I can however open raw images in preview. Please help! OS ver. 10.4.9 2.16ghz intel duo core processor.

Welcome to Apple Discussions!
What you are getting is a kernel panic, caused by one of the issues my FAQ* discusses:
http://www.macmaps.com/kernelpanic.html
* Links to my pages may give me compensation.

Screen goes grey and asks to hold down the power button and reboot, screen goes grey and asks to hold down the power button and reboot, screen goes grey and asks to hold down the power button and reboot

I just bought my Macbook Pro, the screen suddenly goes grey and there is a message in the middle in a black box that says "You need to restart your computer. Hold down the power button until it turns off, then press the power button again.".
it happens every now and then! is there something wrong with my laptop?
I did the hardware test and there were no problems detected...can someone help?
Thanks, Prianca

Did you really want title like that?
Or realize this isnt' even forum for MacBook Pros?
MacBook Pro

Screen goes grey and asks to hold down the power button and reboot

I have a
Model Name:          MacBook Pro
Model Identifier:          MacBookPro3,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.2 GHz
2GB Ram
Could this be a hardware or software issue? Didn't hear any noises associated with the hard drive which I first suspected. Happens frequently now.

regnoc,
I haven’t used DiskWarrior, so I can’t comment on its trustworthiness. You can purchase a replacement pair of grey installation DVDs for your MacBook Pro from either Apple or iFixit. One of those grey DVDs has your model’s Apple Hardware Test, and the other one has a bootable version of Mac OS X.

I upgraded a week ago and every since it constantly stops in the middle of running and says "Mozilla Firefox not responding" the screen goes grey and the the little blue circle goes around and around,it didnt do this till I updated.

I upgraded a week ago and every since it constantly stops in the middle of running and says "Mozilla Firefox not responding" the screen goes grey and the the little blue circle goes around and around its so annoying and does it all the time like while I'm typing this it has happened twice, it didn't do this till I updated.

hummm never had it do that till I upgraded last week PLUS I lost all my Favorites/Bookmarks that really pissed me off my husband and I lost ALL of them I have had them for years and I upgrade and lose them can't even tell you how mad we were 8o/ very frustrating to say the least. Thanks for your help!! CRAP it just did it again I guess it didn't work........GRRRRRR!!!! I'm atta loss 8o(

Why is my screen going grey and then white and cursor gets stuck

Hi there, why would my screen be going grey with pixels on it and then completely white and the cursor gets stuck and then disappears.
I have to click scroller a number of times for it to start working again. When it does the screen colour change from grey to white the writing on the screen disappears aswell.

Could be a graphics chip issue. If the machine is newer than October 2011, boot with the 'D' key on its own. Otherwise find the original installer discs, or use this tip to find the age of the machine to make sure you can get the right hardware test with the 'D' key boot. You can either call AppleCare for the original discs, or see if it is available from this link:
https://github.com/upekkha/AppleHardwareTest

My iPad, 3rd, starts to flicker and then the screen goes grey and then locks up. I had the unit to repair last week and its doing it again.

The screen flickers and in a couple of minutes goes grey. Sometimes I can see the background icons. I had the unit to service and was told nothing was wrong. Once the screen starts to go grey, the unit does not respond. The software is up to date and the unit is charged.

Apparently you DO have a hardware problem, but you'll need to be able to show the repair technician the screen while it is acting up if he is to diagnose and repair it.
Hope this helps

Screen Goes Grey and Tells me to Restart

About twice a day for the last 4 or 5 days, in the middle of using my MAC, after it's been on a while, a grey wash comes over the screen and a notice pops up that tells me I have to restart my computer. It's erie and I feel like it's dangerous. It's freaking me out. I don't speak computer. Help(?)

See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Screen goes grey and tells me to restart the computer...

1. Why does this happen?
2. How do I fix it?
3. How can I prevent it from happening on other machines?
any help is greatly appreciated...

Welcome to Apple Discussions!
What you've witnessed is a kernel panic. Don't panic! The reasons for them are outlined on my FAQ*:
http://www.macmaps.com/kernelpanic.html
Is your data backed up?
- * Links to my pages may give me compensation.

Trying to update my macbookpro, the updates downloaded and ask for restart. once the computer restarted updates have not registered and continue to show as needing updates. Has anybody encountered c

I am trying to update my macbookpro which shows as needing 15 upgrades. when process is completed it asks to for a restart which takes place. once restarted it does not register any of the updates and repeats the process. Has anyone encountered this issue?

Hi,
The 10.6.8 is listed in the list of updates that need to be installed, but the same issue keeps re-occuring - I click to do the updates, restart the computer as directed, but the update doesn't take place and it's still listed when I go to show the software updates! Am I doing something wrong?
Thank you for your help.
Steph

At times when dragging the vertical scroll bar my computer screen oscillates up and down for some time before going blank or not responding to any clicks requiring a forced system restart. What is wrong?

Hi,
Suddenly while working with Firefox if I happen to drag the vertical scroll bar, a very abnormal behavior occurs. My screen dances up and down for a short time before either going black or getting restored but with no clicks working. The only way to resume is to force a restart of the system.
Any help would be deeply appreciated.
Thanks and Regards
Deepak

That didn't work. On trying to install a new driver I got the error the graphics driver could not find compatible graphics hardware. Is there anything else that can be done to at least prevent the hanging of the computer even if it means less features from Firefox being available?

Can anyone help me connect my Macbook Air to a SAMSUNG TV. When I follow the basic instructions (Thunderbolt to HDMI connection) the screen on my computer goes grey and an error message appears inviting me to press any button to restart th

Can anyone help me connect my Macbook Air to a SAMSUNG TV. When I follow the basic instructions (Thunderbolt to HDMI connection) the screen on my computer goes grey and an error message appears inviting me to press any button to restart the Macbook. When I do this nothing happens. Only when I disconnect the computer from the TV does the Macbook allow me to login. The TV does not receive any signal from the Macbook even though I know the HDI port works fine. Any ideas what I'm doing wrong? Do I need to enable something on the Macbook?

An update...
I downloaded Apple's (rather large!) list of software updates today, and I was finally able to recognize my iPod again. I did a restore using the iPod updater from 06-2006, and all seemed to work OK. (I'm afraid to try the new one again!)
Then I tried to re-load my music library from iTunes, and got stuck. It froze up after a while and wouldn't go any further.
When I disconnected my iPod from my computer, I find 2 podcasts and nothing else, though iTunes told me it had transferred 600+ songs. Those 2 podcasts do play fine, and the basic iPod software all seems to be intact.
So -- anyone get through this connection problem and have any ideas to share??
iMac Mac OS X (10.4.7)

HT1338 Daughter's MacBook Pro started and asked for 6 digits on a grey screen?

Daughter's MacBook Pro started and asked for 6 digits on a grey screen?

6 digits sounds like the code sent from Find My Mac when locking the machine. It can only be reset by an Apple Store.

When i open my computer I get the white screen with apple symbol and there are vertical lines all over the screen with green pixels and after a few minutes the screen gets grey and I get message to restart my computer what happens

3 years ago I bought an IMac Desktop that I am using for a lot of things but the most important for dvd montage in Imovies and Idvd.
Now today when I opened my computer I get as usual the white screen with the Apple symbol but there were all over the screen vertical lines with green pixels and after a while the screen gets grey and I get message to restart my computer using the power button or the restart button and when I do so each time the same is happening somebody can tell me what is happening and what caused this. This computer is my work and now I have no income anymore.
On the Apple support site they are asking to enter the serial number and when I do so I get message it is wrong but it is the only one I have and I buy this computer in Cairo Egypt. I am living in Hurghada in Egypt for the moment. When I call the technical support of the shop where I buy it they are telling me that it is the hard disk or ram and that I probably lost everything on it and they are asking a big amount to repair.
Can somebody advise me on this matter. Thanks in advance

You can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive.
You can also boot into Safe mode
To start up into Safe Mode (to "Safe Boot"), do this:
   1. Be sure the computer is shut down.
   2. Press the power button.
   3. Immediately after you hear the startup tone, press and hold the Shift key.
      Tip: The Shift key should be held as soon as possible after the startup tone but not before.
   4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
Please post back with results,
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

My eMac screen goes grey, with a box appearing instructing me to restart my

My eMac screen goes grey, with a box appearing instructing me to restart my computer. It appears every time we use the machine, sometimes straight after login. Help!

tb8,
Welcome to the Apple Discussions!
Refer to What's a "kernel panic"?. You can examine the /Library/Logs/
panic.log file to get a better idea as to the cause of the kernel panic (if necessary, post the last dozen lines or so for others to offer comments). You may need to do a safe boot (see below) after disconnecting all but the Apple keyboard and mouse to get at the log. If you have access to another Firewire-equipped Mac, you can use FireWire target disk mode to get at the panic log.
A general troubleshooting checklist and references are in Gulliver - kmosx3: MacOS X 10.3: Basic trouble-shooting. As Sherry earlier noted, disconnect all peripherals other than the original Apple keyboard and mouse to isolate the hardware. You can check if third-party add-on software is affecting things by Starting Up in Safe Mode; if that resolves the issue, you'll need to examine what's in /Library/PreferencePanes/ as well as what's listed under Login Items for your account.
If you can't startup in safe mode, you can boot from the OS X Install disk and run Disk Utility> Repair Disk from the Installer menu. If you don't have the Install disk handy, you can start the computer in single-user mode and use the Unix file system check utility fsck. Both procedures are described in Using Disk Utility and fsck.
You can further troubleshoot software issues (once you can get onto the computer) by creating a new troubleshooting administrative account and seeing if the problem disappears, which would indicate a problem with your account preferences. You can use Preferential Treatment to check your account's preferences. If kernel panics recurr when using a particular program, start with the preferences for that program (move the .plist files from /Library/Preferences and/or ~/Users/[username]/Library/Preferences to a holding folder on the desktop and restart or log out/back in, depending on whether the preferences in question are system or user level). Since you're seeing kernel panics shortly after login and not before, a user preference or login item is a likely suspect.
You can use MemTest to check your computer RAM; it's a more exhaustive test than the one built into Apple Hardware Test.
You'll also want to reference the <following User Tips Library links:
F.J. - kmosx: Kernel Panics ? Don't panic too !
<a class="jive-link-external-small" href="http://">http://discussions.apple.com/thread.jspa?threadID=121923
a brody - kmosx2: I restart my computer in 4 languages!
http://discussions.apple.com/message.jspa?messageID=607410#607410

Screen goes grey and asks for restart

Similar Messages

Maybe you are looking for