Screen has picture of plug and arrow pointing to iTunes icon

My iPod Touch 3rd generation would not sync with iTunes. I uninstalled iTunes in the order recommennded. I installed iTunes again. A message popedup saying something about installing QuickTime, so I did. Then a message popped up say something about installing to do with the iPod. IniTunes the top bar was swirlintg, and the download circle was going for the device. TheiPod screen got a picture of a a;;ple plug, an arrow abobe that, and th iTunes logo above that. The iPod screen is now stuck there no matter what I do.

Start here to get iTunes to see the iPod. When it does, restore the iPod via itunes.
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!??

TS1363 My Iphone5C shows plug and arrow pointing to Itunes symbol but when i plug into computer it says device not recognized

My Iphone5C shows plug and arrow pointing to Itunes symbol but when i plug into computer it says device not recognized

That screen is telling you the iPhone has gone into recovery mode, and you need to use the recovery mode instructions in http://support.apple.com/kb/HT1808 to attach to a computer running iTunes. Summary of instructions:

My phone displays lightning connector logo and arrow pointing to iTunes icon

Just downloaded latest ios7 update (7.0.4) and now phone displays pic of a lightning connector and an arrow pointing to an itunes icon and is frozen. What's up?

Your iPhone is in recovery mode which requires you to then restore the i∏hone to factory settings with iTunes on your computer. During the update did you get any error message that it failed?
Try a reset:
- hold the home button and sleep/wake button down at the same time
- the iPhone will turn off (keep holding) then as soon as you see the Apple logo appear release both buttons
If after a reset the iPhone is still in recovery mode restore the iPhone using iTunes on a computer. If you have a back up you can restore the data back on your iPhone afterwards but if you don't have a back up then your data is gone sorry.

My iPad won't turn on. It has a usb cord picture with an up arrow pointing to iTunes logo. I can't find my device in iTunes.

I can't get my iPad to turn on. I have done everything the internet said, other than looking device up in iTunes, because I can't find my device in iTunes. What can I do? It is stuck with a usb cord picture with an up arrow pointing to iTunes logo.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I just uploaded IOS 8 to Ipad mini and I get cord and arrow pointing to ITUNES?

I just uploaded IOS8 to ipad mini and get the cord and arrow pointed to ITunes (black screen behind) . I have goggled every website and instruction on how to restore with home buttons and on/off and cable connected to Ipad and computer and continue to get the same picture . Please can anyone help me?

hi, I have the same exact problem today and mine is also an iPad mini
all I do is connecting my iPad to itunes (make sure you have the latest version) and then a pop-up appears and it gave me two option 'update' and 'restore'
choose the update and let itunes downloading the ios, I don't know if this might happen to you but after sometimes another pop-up appears to say the download failed and I need to restore my ipad, I choose to ignore it (by clicking restore and update > cancel) because on my first attempt I click update and it suddenly re-downloading from zero, and it keeps appearing for every 10 minutes so I just choose the 'eject ipad' option and keep the itunes downloading the ios
once it finished downloading connect the ipad, choose update, the apple logo will appear on your ipad with a stripe below
it takes a long time to update the ios on the ipad but please be patient because it might took a long time
after a depressing 15 hours of downloading and 1 hour of updating I managed to get my ipad back with a new ios and without losing any data (please note that I don't have any backup of my files and using my friends pc to do all the steps above)
good luck and sorry for my bad english

HT4623 phone shows plug with arrow pointing to itunes. won't go past or turn off - help

Phone shows plug with arrow pointing to itunes app. won't go past or turn off -help

That means you must sync it with a computer running the latest version of iTunes.

Tried to update my iphone5 and it went straight to black screen with and arrow pointing to itunes symbol. I don't have a computer and need to use my phone ASAP.

I tried to update my iPhone 5 and it went straight to. Black screen when a power cord and an arrow pointing to itunes. I googled what to do Nd it says to plug it into itunes on your computer but I no longer own a computer. I HAVE to have my phone for work and am not happy In the least with the help I've revived from Apple. I need help ASAP.

There is nothing that you can do except do what the phone is asking you to do and plug it into a computer to update it with iTunes.
I think Apple would have given you the same response too because there is nothing else that you can do - there is no other way to update the phone except by plugging it into a computer and using iTunes.
There is nothing we can do if you don't like the answers you are getting, but there is nothing else to do and it is hardly Apple's fault if you don't own a computer any longer. Unfortunely you need a computer for this, so there is really no work aounrd.

HT1688 My husband did the update on his phone and when it restarted the screen came up with a plug in and arrow pointing to itunes. This has never happened and I'm not sure what it means. It will not come on.

Im not sure how to get his phone to come back on. Ive never seen an iphone do this. He updated to the latest version and it came up with a plug in on the screen with an arrow pointing to an itunes app looking thing. I'm sorry if this is confusing but I'm not really sure how to explain what it looks like.

UNABLE TO RESTORE (connect to iTunes with cable logo)
If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow the steps in this article. You may need to do is several times http://support.apple.com/kb/ht1808

Ipad froze up with picture of cord plugin and arrow pointing to itunes logo but wont go away when i plug into itunes

ipad froze up when i was updating itunes with ipad plugged into computer. now ipad just shows a picture of a cord with an arrow pointing to the itunes logo. does anyone know how to free up my ipad. ive tried unpluggin it and plugging it back in to itunes but nothing unfreezes it.

Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

HT5654 I have tried doing updates to both my IPads, one is an IPAD Air the other is an Ipad 2, now i have the error on both of them and the only thing on the screens is a picture of a USB and arrow pointing to ITUNES the Ipads wont do anything now.

I have an IPAD Air, and an Ipad 2. I just set up the AIR this morning as it is new to me from my company. The down load failed now it is frozen. So I tried my already set up IPAD 2 and now it is froze up with both showing the USB cords on the screens pointing to ITUNES. Don't know what to do.

You need to do this http://support.apple.com/kb/ht1808

HT1212 i've placed my ipod 4th generation in recovery mode by following the steps given in apple supports. now my ipod is stuck on a screen showing a usb cable and arrow pointing upwards and then itunes. what do i do? is this supposed to happen? someone p

I've placed my iPod touch 4th generation in recovery mode by follwing the steps Apple offers in Support. Now my iPod is stuck on a screen that has a picture of a USB cable, an arrow pointing up, and a music note showing iTunes. What do I do now? is This supposed to happen?? Someone, anyone pleaseeeeee help me!!!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode

HT4061 My iPad is frozen with the iTunes icon on the screen and the USB Cable with an arrow pointing to iTunes icon. How do I get the device unfrozen?

One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
How do a reset the device or clear the message?
BillyD

OhMyPizzaPie wrote:
...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...

My iPod Touch shows USB and arrow pointing to iTunes

It's a newer generation that I bought a while back, but i tried to system restore so my little brother couldn't access my vital applications that i had installed previously.
Whilst plugged in, it said that a system update and iTunes update was required. However, neither fully finished. Instead, the iPod touch shows the generic USB cord with an arrow pointing toward the iTunes symbol.
Is there anything that i can do without having to pay for it to be fixed???

First get the latest version (10.6.3 ) of iTunes to install on your computer. See the following if necessary:
Trouble installing iTunes or QuickTime for Windows
The connect the iPod and restore via iTunes. Place the iPod in DFU mode and restore if necessary.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT3743 I bought a used iPhone 3 from eBay my husband tried to update it and all that comes up on the screen now is the imei and iccid numbers with iTunes icon and a USB have I bought a dud or what

I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .

Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.

Screen has picture of plug and arrow pointing to iTunes icon

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