Screen is black but phone still working

my iphone 4s has a black screen but is still working

Can the problem be fixed? Yeah. Put phone in trash, purchase replacement.
Can the phone be fixed? Only until it has been opened and components checked for water damage so the extent of the same is ascertained. However, since such damage is not covered by warranty, Apple will probably offer a replacement since they do not repair them. At cost.
Good luck at the Store.
When the problem gets fixed, you may consider that a waterproof case is cheaper than what this incident cost you.

Similar Messages

  • Help! Dropped phone, screen is black but phone still works...

    I dropped my iPhone 4S today and the screen went black (thankfully it didn't shatter), but the phone still works perfectly fine. I can still touch it and everything; unfortunately I obviously can't see what I'm doing because it's black. Another problem is that my lock button has been broken/jammed for a while, so I can't try to reset it with holding the home button and lock button, which I've heard could work.
    Is there something I can do myself? Or should I just bring it to an Apple store? Even then, can they fix it or is my phone done for good?

    See your other post on this Topic
    https://discussions.apple.com/message/24412803#24412803

  • Screen is black, but phone still works

    I was opening up an app and then the screen of my phone went dark. I let it be for about 30 minutes then went to go plug it into the charger to see if that would help. I then found out that Siri was still working and it would vibrate as soon as I put it in the charger. Someone please help me because I do not know what to do to fix this problem!!

    Reset the phone (no data loss): press both the home and power buttons for up to 1 minute, releasing when the Apple logo appears.

  • HT201269 if your i phone 5 screen was destroyed but phone still works how do you transfer contacts and photos form old phone

    My i phone 5 screen shattered yesterday, but phone still works.  Is there a way I can still retrieve my contacts and photos from my other phone?

    Yes, if it's an iPhone that support iCloud and the photos are in the iPhone 5 Camera Roll.
    The other photos albums should be in your photos library on your computer.

  • HT1212 my screen is broken but phone still works but have a pass code onit how do i sync the phone when its locked and unable to unlock

    hi
    i have an iphone 5 and the screen is broken looks as if the phone is off, but the phone still works if sum1 rings me i can answer it aslong as i have earphones in,
    but i need to sync it to itunes and it would let me as i have a passcode onit is their anyway around this preblem
    cheers
    ash

    There is no way out of the problem unless you have previously synced it with a computer. If you Restore the phone on the last computer it synced to it will remove the passcode and restore the contents, but if you don't have access to that computer there is no way to recover the contents of the phone.

  • HT1222 my iphone 4s screen black but phone is working what should i do now

    i have problem with my iphone 4s it's screen black but phone still working as usaual i try power butten and home butten but still have problem

    Hi krishna706,
    Thanks for visiting Apple Support Communities.
    If your iPhone is working but the screen is dark, try these steps next:
    While connected to the iPhone charger, try to reset the iPhone.
    Try to restore your phone and set it up as new.
    You can find the article with these steps here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Best,
    Jeremy

  • How do i fix my itouch. the screen is black but it still responds to touch

    How do i fix my itouch. the screen is black but it still responds to touch

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • I dropped Iphone 4s then suddenly screen went black but phone is on. I can hear sound.

    My Iphone 4s was dropped and suddenly screen went black,but phone is on I can hear phone ring How can I get screen on,eventhough I tried to hold on power and home button at the same time upto 40secs.It couldn't turn on screen.Pls help me.

    The device is broken, replace it.

  • Iphone 5 cracked screen but worked fine for 7 months that have owned it, blue lines started appearing, now screen is black, but can still hear notifications HELP!!!

    My iphone 5 was given to me by my sister in january, had a cracked screen, but has worked perfectly in the time i have owned it, recently it begain to have blue lines appear on the screen, but was still working, now screen is black and cant see anything, i know its on as i can hear all notifactions (messages, calls, emails etc) help please, whats wrong! can i still claim apple support, as i dont have warrenty papers?

    There are no warranty papers, never have been for iPhones.
    Take the device to Apple, an Out of Warranty replacement is $229.
    Warranty does not and has never covered damage.  The device has suffered damage (cracked screen).

  • My iPhone 5 screen has gone black but Siri still works so it won't reset please help

    A few minutes ago my iphone 5 went blank but Siri still works so it won't let me reset , any quick tips that I could use to bypass Siri in order to reboot would be appreciated

    Try plugging it it to see if the screen comes on. If not then you're screen is damaged.

  • HT4061 my screen went black but it still makes sounds?

    my phone out of no where the screen went black yet I still hear text notifications

    Hi there SofiVelez,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • MacBook pro screen is black but computer still on...

    I was using my computer one minute, then closed it and stuck it in my bookbag and then headed down a flight of stairs. When I got down there I eventually tried to open up my laptop, and the screen was black but I could hear the computer. When I got home I held down the power button to turn it off, then powered it back on. Same issue. I hear the clicking sound i always hear when I turn the computer on, but no Mac starting chime, although I don't think I've heard that in years. The power button light that goes around the power button is not on, but again I don't think that's ever on. My charger is plugged in (it's orange).
    I have tried taking the battery out with the computer off and popping it back in. I tried with the computer on and popping it back in. Same issue. The other thing I noticed is it doesn't seem to be going into sleep mode when I close the screen (that front white light using flashes off and on again when it sleeps I think?).
    Im going to try to take it to an apple tech person, but I am studying abroad in new Zealand so there's much less infrastructure here. Can't find an official apple store. But i did want to try some things tonight possibly to maybe fix it.
    I'm thinking this might be an nvidia graphics card issue.

    Just tried to reset pvram and Pmu and in the steps it says the computer should restart. It doesn't seem to be restarting for me.

  • My phone still work but my screen doesn't, My phone still work but my screen doesn't, My phone still work but my screen doesn't, My phone still work but my screen doesn't

    Once I downloaded iOS 7 the right side on my screen stopped working now my whole screen is working but the phone still turn on and it still work it's just the screen

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • Screen went black, but it still vibrates and sound.

    I dropped my iphone 4, it automatically went black and I thought it turned off, but I pressed the lock button and it sounded like I locked it, if I press the screen I can hear the sound of buttons when you enter your passcode and all. But the screen is black.
    I tried holding both buttons to reset it, but wont work at all.

    You display has been nudged out of place or broken. You need service on the phone.

  • Horizontal flickering, screen goes black -but apps still operational?

    I've gone through 10+ pages of postings in the iBook G4 display forum, and I can't find any problems that are exactly like mine...
    Yesterday, the screen suddenly started getting noisy horizontal lines and flickering. But the applications remained operational the whole time. I closed them out one by one, and eventually the screen went black. Even then, iTunes continued to play - but I had to reboot.
    Now it's happened several times since then. The time from flicker to black is shortening. Generally rebooting is no problem, but a couple of times it took about 15 min. before it would restart.
    It's also not continuous. Right now I've been on the computer for an hour without incident, but I feel like I'm pressing my luck.
    Currently I'm traveling in Thailand, heading to India next. There is an authorized service provider here in Chiang Mai, but I'd like to have an idea of what I might be looking at before I go in. I have about five days before I leave the country.
    I still have 1.5 years on my warranty, but being overseas and trying to get this repaired is going to suck...
    I'm freelancing while here, and this problem threatens my ability to work.
    Any ideas? Is this a display issue or something else?
    iBook G4 Mac OS X (10.4.6)
    iBook G4   Mac OS X (10.4.6)  

    I am having this same issue as well. The mac boots
    fine, then the screen flickers and sometimes goes
    grey. some times it comes up, sometimes it goes to a
    grey screen. Most of the time I get the flickering
    lines across the screen.
    Help would be awesome!!
    This morning I took the laptop to the authorized support center here in Chiang Mai, and within just a couple of hours they had an answer - a problem with the logic board. Good news - the replacement is covered by the warranty!
    So you should take yours in ASAP -

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