Screen is blank and won't connect to computer

My 120gb Ipod classic screen went blank during play back of a song when i was trying to skip back to the start of the track. The screen remained blank and all controls (ie. menu, pause etc) did nothing. The song played to the end then; nothing. The battery should have been full as i had previously been playing it on a dock which charges it, then when I connected it to my mac book it didn't appear in itunes or on the desktop. I left it for about 4 hours to see if charging it would help but still nothing.
Any suggestions?

Have you tried to Reset the iPod -
Toggle the HOLD switch, make sure you don't see any red at the switch.
Press Menu and Center button for about 10 secs till the Apple logo comes ON, then select your prefered language.
If you are on Mac, then the problem is not iPod resource hogging by the Antivirus.
Yours is most probably hardware due to a dying iPod Hardisk or Battery.
Battery
On standalone, (not using the iPod docking station)  how long does the battrey last? Should be 36 hours on full charge, when new, but if it has been on the Docking station for 2 years, the battery would be at its max recharge cycle, and would last a few hours only or less.
Hardisk
Here is a link on doing disk diagnostic posted by tt2.
https://discussions.apple.com/thread/2362776?start=0&tstart=0
For hardware issues like battery or hardisk, the community can't help you, so you got to bring it in to Apple or 3rd Party vendor for hardware replacement.
Have a nice day!

Similar Messages

  • My iPhone 4 is on but the screen is black and won't connect to iTunes. What do I do?

    My iPhone 4 is in very good condition. But this morning i was on my phone and it froze. So i just put it down and waited for it to go back to normal. A few minutes later the screen went completely black. I though it just turned off so i pressed the home button but nothing happened. It was at about 80% battery so i knew it didn't die, but i tried plugging it in to see what would happen. My phone made the sound that it usually makes when I plug it into a charger but still the screen was blank. I tired to plug my phone into my mac to restart it in iTunes but it never connected. It only connected to iPhoto. I've tried holding down the lock and home button until the apple logo came on the screen but it never did. I don't know what to do. I know I should take it into the apple store but I want to try to get it to work at home instead of having to go all the way out there. Please if anyone has any suggestions that would be great!

    If you have attempted the reset, which is holding the home button and sleep/wake button, was it still connected to the computer? Have you tried to do that when not connected. You stated it never came on, how long did you hold the buttons together? If you cannot get it to connect to iTunes then you would not be able to restore the device. You can see if you can put the device into Recovery Mode by following the instructions in this support document. If that does not work, then you are correct, make an appointment at the Apple Store. If you can't update or restore your iOS device

  • My 4th gen. IPod screen turned blue and won't connect to iTunes.

    I was playing on some apps and while doing so my ipod screen turned white and then turned completely blue. I tried connecting it to iTunes and trying to restore it but it didn't work! My ipod wasn't connecting to iTunes! I have tried some different ways like trying to shut it off completely but it's not really showing anything. Does anyone have any suggestion to fix it or should I just try to get a new ipod?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • TS1702 My message screen is blank and won't load or let me text anyone how do I fix this?

    My messages won't load it just comes up with a blank screen it's says I have messages but when I click on it it just had a blank screen and then after a couple of mins goes back on to my home screen can anyone help please?

    Shut down and restart the app...
    - From any Home Screen, double tap the home button to bring up the Recents List
    - Tap and hold any icon in this list until they wiggle
    - Press the red to delete the offending app from this list.
    - Press the home button twice when done.
    - Restart the app

  • My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

    I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

    Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

  • HELP!:TB switching to/from car/desktop mode on its own and won't connect to computer

    When I charge my Thunderbolt, it will randomly switch to/from desktop mode on its own. Also, it won't recognize the VZW car mount any longer. I have the app to turn on the car mode, but occasionally it will turn off, on its own, as well.
    In addition to all this, my computer can't find my TB, no matter what setting I use to "Connect to PC"!
    Can anyone help?

    Thank you lemew for your reply.
    Hello snowbdr88
    The problems your describing with your device, sound very irritating. Let's get this fixed as soon as possible.
    Did this issue start after you downloaded an application? If so please delete the application and retest.
    Please power the device in safe mode and retest. Here's the link for safe mode: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=40136
    Here are the instructions for USB connection:
    USB Mass Storage Mode: Allows user to transfer files between PC and device's MicroSD Card.
    The device must contain a memory card and be connected to a PC via a USB cable for this feature to work.
    From the home screen, touch and hold the window shade (located at the top of the screen). 
    Drag the window shade to the bottom of the screen
    Enable USB Mass Storage
    From the window shade, touch option below Ongoing Notification options, the below window will display once user
    has connected device to PC. 
    Please let me know if you are still experiencing these issues.
    Thank you
    JoeL_VZW
    Please follow us on twitter @vzwsupport

  • IPod Nano 5th Gen is stuck on the Apple Logo, won't go into disk mode and won't connect to computer.

    My iPod Nano 5th Generation won't turn on; I've held down "Menu" and the center button which makes the Apple logo come up, then it just stays on that. I've followed steps I've seen on here trying to get it into disk mode by holding down the "Play/Pause" button and the center button immediately after the Apple Logo appears but it doesn't respond to that at all. I've charged it and upgraded my iTunes but nothing seems to do anything to it. When I plug it into my computer there is nothing to say it's plugged in on iTunes or My computer or anything. It's driving me crazy and I'm hoping there's a way I can fix it without it having to be sent off.
    Any advice would be cracking!
    Thanks,
    Tilda

    Did you ever get this resolved? I'm having the same problem and can't figure it out.

  • My screen is black and won't open up

    my screen is blank and won't open- i can't type my password, get messages, or answer a call.

    Have you tried pressing and hold the Power and Home button until the Apple logo appears?

  • I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords

    I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .

    Connect the device to iTunes and restore from the most current backup.
    If the issue continues, restore as new.

  • I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears.   I have tried connecting the iP

    I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears.   I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac).   What else can I do?

    You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
    If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
    I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
    Snow Leopard can still be purchased in the U.S. Apple Online Store.
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

  • IPhone 4 wont start. Screen remains blank and buttons are unresponsive unless its connected to mains or PC, when an Apple LOGO appears. Only on mains displays IOS 6, update, connect to iTunes. On connecting to PC just displays apple logo on and off.

    Header 1
    Header 2
    iPhone 4 screen remains blank and only the apple logo appears on and off when connected to mains or PC. Only on mains occasionaly proceeds to display IOS 6 logo and a slide sign to start recovery which proceeds to an instruction to connect to iTunes. Hwever, as soon as disconnected from mains (in order to connect to the PC) screen goes totally blank again. On connecting to PC the Apple LOGO starts appearing intermittently but does not proceed to display IOS 6 LOGO. I have recharged overnight and followed resetting instructions as per the iPhone support page. Any suggestions (short of taking it to a service centre) ?

    did you get any help regarding the problem?? because even i have the same problem!!! guess it all started after updating to iOs 6

  • IPhone screen blank and won't turn on/off

    I went to the camera app from the lock screen and the app seemed to freeze, so I pressed the home button. The screen went blank and now won't turn on. Oddly, when I plugged it into iTunes on the computer, I was able to sync, and I can get Siri by holding the home button. Also the phone will ring if called, but I cannot answer it. Please help.
    iPhone 5S. Just installed latest iOS update yesterday. Never had any problems before.

    Try restarting or resetting your phone. You won't lose any data.
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support

  • The iPad is stuck in recovery mode from iOS upgrade. Screen is blank and connecting it to my computer will not change the ststus. Any help would be appriciated.

    While updating the iOS version on my iPad it entered Recovery Mode. The screen is blank and I can not get it to complete the recovery process. I have tried several times using both a MACBook and a Windows 7 based computer running the latest iTunes program. Is there anything I can do other than to send it to Apple repair?

    Unable to update or restore
    http://support.apple.com/kb/ht1808

  • Ipod stuck in lock mode and won't connect to Windows computer

    My Ipod is stuck on the lock position and won't connect to my computer when I plug it in. The hold switch moves back and forth just fine and it was working perfectly yesterday. It's the classic nano that's square. It's stuck on a song that I used as my alarm yesterday morning. I haven't turned it on since then and when I pushed the on switch, it went to the screen but then wouldn't do anything else. I've tried to hold down the menu and middle button while moving the hold switch, but it didn't work. Please help!

    I fixed it! I had to switch the hold button from on to off to on again and then held the menu and middle button down at the same time. It works just fine now!

  • My IPAD went blank and won't restart...and ideas?

    My IPAD went blank and won't restart...and ideas?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

Maybe you are looking for