Screen is broken...still under warranty?

my screen cracked and i asked the tech guys about it. they said that they can repair it free of charge. so i click on the link they give me and it says i have to purchase their service. how to i get them to repair it for free? and it is still under warranty.

look i know that there was some ipods that were
having lcd issues and the screen was cracking inside
instead of externally. that WAS covered by the
warranty, or have u not read previous posts where it
was covered. don't get all snotty with me in ur
replies either. u Don't know everything
That was a very very very small fraction of iPod nanos. I do not believe that iPods are still experiencing that.
From this article...
Our figures show this issue has affected less than 1/10 of 1 per cent of the total iPod nano units that we've shipped (as of that point--many months ago). I doubt that newer iPod nanos are having the same issue.
btabz

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