Screen is dark grey- sound works

does anyone know a fix for the screen going darg grey but sound is working. My kids were playing an online game and the screen went grey. We can hear the game running but can see nothing on the screen.
Thanks

i treied both of those and they didnt work.
turn computer off
turned it back on
the apple log in page will come up
we sign in
the first page of the game shows up
then the screen goes grey
thought the flow of whats happening might help
thanks

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Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
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http://support.apple.com/kb/HT1923
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