Screen is frequently unresponsive to touch in movie play

Any suggestions.
Dan

FYI. I've chatted with Apple support online. They suggested I backup and restore using iTunes, which I've done already. SO to humor the tech, I did it again. If it doesn't work this time, then I need to bring it into an Apple store to be diagnosed and possible repair/replacement.
Hope this helps any readers with a similar problem

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    Sounds like your screen digitizer might be going bad.
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    I have made a test project that illustrates this problem.
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  • My iPhone 5s Screen  is Completely Unresponsive

    I've read other issues with this, but none of them seem to sound quite like mine. I'm desperate for help right now!!!!
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