Screen is frozen blue after re-starting...help!

my screen is frozen blue after re-starting... help!

Is your iPad still under warranty? If so I'd make an appointment at your local apple store and have them check it out

Similar Messages

  • IMac screen is frozen even after re-starting several times.

    My iMac screen is frozen. I have used the alt-command-esc and can get the Force Quite box to come up but the box buttons are unresponsive. I have also alt-command and powered off and shift-key powered off (while holding for several seconds). When I turn the computer back on, it will boot up and begin with it's usual pop-up screens (APC PowerChute & Adobe Updater) which are currently unresponsive and just stay on the screen. I can run my mouse over the deck eyecons and it still tells the names of each, but nothing happens when I click on any of them. Same thing with any desktop eyecons and toolbars. Any suggestions on how to unfreeze the screen when I can't seem to be able to do anything?
    Many Thanks!

    Hello JosepiSantos,
    Thanks for using Apple Support Communities.l
    I'm sorry to hear about the issues your iPhone is experiencing after getting the screen replaced.  I'd like you to follow the troubleshooting below to try and help resolve the issue:
    Display shows a white screen
    Try turning iPhone off and then on again.
    If the iPhone will not turn off, try to reset it.
    If that doesn't work, try restoring the device.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take care,
    Alex H.

  • Have white screen on iPhone 5 after it started and worked for over 10 hours

    Have white screen on iPhone 5 after it started and worked for over 10 hours

    So now that I have joined the community, I can see this question was asked before.... so I think I have my answer
    It just takes a loooooong time

  • HT201401 My screen is frozen & icons are enlarged. Help?

    I need help? My screen is frozen & the icons... Are enlarged.

    Sounds like you might have the zoom on.  Try double tapping with 3 fingers, if it zooms out you can turn off the zoom in Settings->General->Accessibility->Zoom.

  • HT4623 An IOS update was started and now the screen is frozen with a zipper starting from the bottom an arrow above that and the iTunes symbol above that

    I am using an IPad 4 and I was notified of an IOS update. When the update started the screen froze displaying a zipper from the bottom with an arrow above that and an itunes icon above that. IPad will not do anything.

    You are in Recovery Mode. Follow step 1 to 6 closely to recover your iPad.
    http://support.apple.com/kb/HT1808
    Note: You need to be patient and repeat the above many times to recover your iPad

  • My ipad screen is frozen to "enlarge" font mode-help!

    Hi,
    when i turn on my system, it says "ipad is disabled" + it's frozen to an enlarge font or picture mode.pls help me figure out how to undo this

    Is this what you mean?
    If it looks like this then you need to enter the correct passcode to unlock it. I realize this says iPhone but it works the same way for the iPad
    If you forgot the passcode, you will have to restore via iTunes with the last computer that you synced with.
    http://support.apple.com/kb/ht1212

  • My macbook air does not start up successfully. when i turn on the power, it just turn blue after the apple logo, how to reboot or repair,.. pls help me what is the buttons command... thanks in advance.

    pls help me how to reboot my macbook air,.. because starting it up was not successful. the screen just turns blue after the apple logo appeared.

    i know loads of people who have had this problem including me.  The Java script update apparently had some virus that has overloaded the start up disk.   I took to apple who said i have to have the machine rebuilt but first i have to go to a data recovery company to get back everything that was on it.  Data recovery company have quoted me nearly £1000. 

  • MacBook Pro screen flickers and freezes after Snow Leopard/Safari 5 updates

    Hi guys,
    I have a silver 120GB 15-inch MacBook Pro from Summer 2007 with 3GB RAM and 25+GB free space which has recently begun to freeze irrecoverably. The first appearance of these symptoms seems to coincide with my installing the Snow Leopard 10.6.6 update via Software Update.
    I'm not particularly well versed in computer technology, but will try to describe my problem as detailedly as possible.
    What happens is this:
    1. I start the computer as per usual, with only a couple of startup items. Everything's fine.
    2. I start working. Use a lot of Safari 5 for browsing websites, often with some kind of Flash or "Flash-type" content such as banner ads, videos, even full Flash designs. I may also have programs such as QuickTime, VLC or an image editor open, if not necessarily "actively" doing anything. Everything's still fine - I'm able to both browse websites and watch videos as usual.
    3. After a while of active working - say, 1-3 hours - I notice browsing websites gets a little choppy. Display features such as the file list view in Finder may or may not appear properly. The rotating wait cursor may or may not appear from time to time.
    4. Immediately after symptom no. 3, the next time I start to watch a video, either via Safari 5 (say for example something on DailyMotion.com) or a file via QuickTime, something goes wrong.
    Following no. 4, one of three things invariably happen:
    5a) The video freezes and the entire screen flickers from black to the screen view very quickly two or three times, after which the computer or screen appears to freeze. The cursor still moves, but nothing reacts to it - open windows become completely unresponsive, nor does the top or any other menu react in any way to clicking. The "menu row" of application items, which normally appears when I move the cursor to the very bottom of the screen, doesn't appear. Restarting "blindly" by pressing the Off-button once and pressing R doesn't work. I'm forced to do a hard reboot, after which the computer is once again fine until the next two hours of active working. This usually happens ONLY when I try to watch a video in Full Screen-mode.
    5b) I notice the video freezing only just in time, and am able to pause it and "esc" out of Full Screen-mode, and the computer remains operational. However, as soon as I again try to play video in Full Screen-mode, everything described in 5a. happens.
    5c) The video stops playing, and the screen reverts momentarily to pale blue before switching to the login screen. I login again with my details, and everything appears to be fine again until the next two hours of active working. The computer "starts up" a lot faster than with a hard reboot. This usually happens ONLY when I've tried to watch a video in its original size, i.e. when not in Full Screen-mode.
    This happens 1-4 times a day, and it appears to depend directly on how much work I've been doing on the computer. The less I use it in the course of a day, the longer it takes until the next time it freezes.
    So, in a way, I'm able to replicate this problem. 95% of the time the screen has frozen while watching or starting to watch (usually already when starting to watch) video footage, but it has also frozen a couple of times just switching between e.g. Safari 5 and an image editor or browsing a website with a Flash banner ad or embedded video content (which however hasn't necessarily been playing); today, the screen froze when I tried to open a website made entirely with Flash.
    Although it could be just a coincidence, I believe this issue first appeared when I updated Snow Leopard to 10.6.6 via Software Update alongside some other pending updates, including as far as I recall one for Safari 5. The update process appeared to have gone well at the time, though, and was not interrupted in any way. I have never had this specific problem with the computer/screen before, though.
    I've read a couple of threads here regarding very similar issues with newer MBP models than mine, in which it has been suggested that the fault may lie in a malfunctioning NVIDIA GeForce graphics card. Now I've had that replaced already once because my screen went unexpectedly completely blank after a forced reboot 1-2 years ago (I don't remember exactly), but according to my System Profiler info the card still a GeForce 8600M GT. Can it be failing again?
    I've also had some kind of a RAM card failure once. As far as I understood it, one of the RAM cards had fried and was preventing the computer from starting up. I replaced the bad 1GB card with a new 2GB one and the problem was resolved. Before the computer died, there were also other symptoms, but they were not similar to these.
    I'm also doing the Apple Hardware Test tomorrow. Any other suggestions, though, than the graphics card?
    *Could this have to do with Flash or Safari 5?* Just hear me out. Even though my computer has frozen from watching a video in just QuickTime, Safari 5 has always been open in the background at the same time, and more likely than not with websites with "Flash" content open. And come to think of it, before I performed the Snow Leopard and Safari 5 updates, I used to have daily problems viewing Flash video in Safari 5, the video content either suddenly showing up as "Plug-in Failure" or crashing the browser; I've had both Safari 5 and the Safari 5 Flash plug-in "quit unexpectedly" countless times in the past, almost daily. Sometimes the "Plug-in Failure" could be fixed just by refreshing the browser view; at other times, Safari 5 would stop showing Flash content altogether - Flash banner ads (such as Google ads), YouTube and other Flash videos, everything - until I quit and restarted Safari 5. BUT - since the day I updated everything via Software Update, I don't remember this happening; it never gets to "Plug-in Failure" now. Could it be worth trying to use e.g. just Firefox for a while or is there something (e.g. Adobe Flash) that I could try reinstall? Or am I just clutching at straws here?
    Thanks for reading this long, long post!

    Do you have access to an Apple Store? If so, it may be worth making an appointment at the genius bar and having them run the test for the NVIDIA problem. Since your replacement logic board still has the NVIDIA GeForce 8600 M GT video chip, it could be starting to happen to your replacement logic board.
    I also agree with all of CMCSK's suggestions. Freezing is often associated with hard drive problems. You might also want to run SMART Utility:
    http://www.apple.com/downloads/macosx/systemdiskutilities/smartutility.html
    You can download the demo and run it several times for free. It will give you a very comprehensive view of the physical health of your hard drive. If you still have the original one from 2007, it's getting pretty long in the tooth and may be approaching the end of its average useful life of 3-5 years. I just recently had to replace my original 2007 Fujitsu drive.
    If your drive is headed south, and is also too small, it may be time to upgrade to a larger and faster drive.
    The software update probably didn't cause the problems, but it may have exposed problems that were already in existence.
    Good luck!

  • Macbook screen randomly turns blue, then restarts

    This has happened twice and it is frustrating. I'll be working away as usual, then my Macbook's screen suddenly turns blue (like the start-up blue before your desktop loads) and then it behaves just as if it restarted. The first time Firefox didn't remember any tabs, but the second time it did.
    I have done a little research and saw that people are saying it has something to do with Rosetta apps. Anyone have a solution apart from saving my work frequently?

    Welcome to Apple Discussions!
    That is odd behavior, and I'm not sure what would cause it. You might try a PRAM reset and see if that helps:
    http://support.apple.com/kb/HT1379?viewlocale=en_US
    Good luck!

  • How to start MacAir with frozen blue screen and no light on keyboard?

    How do I start my MacAir with frozen blue screen and no light on keyboard?

    Hey 7manya,
    Thanks for the question. I understand that you are experiencing an issue with your MacBook Air frozen on a blue screen. The following resource provides some troubleshooting steps that may help to resolve your issue:
    OS X Mavericks: If you see a blue screen at startup
    http://support.apple.com/kb/PH14061
    If you see a blank blue screen or a blue screen with a colored pinwheel when you try to start your Mac, but starting up doesn’t progress, you may have a problem with damaged or incompatible startup items or software.
    - If you are starting up from a DVD, it must be a disc that came with your Mac or OS X retail package. Discs from other Mac models may not work with your Mac.
    - Restart your Mac in safe mode. If the Mac successfully starts up in safe mode, choose Apple menu > Restart to see whether the Mac will restart normally.
    Start up in safe mode
    - If you see the login window prompting you for a user name and password, but starting up doesn't progress, you may have incompatible login items.
    If you think you have incompatible login items
    - Repair your startup disk or disk permissions using Disk Utility.
    Repair a disk
    - Back up your disk, then reinstall OS X.
    Reinstall OS X
    Thanks,
    Matt M.

  • IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!!

    IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!! IT JUST STARTED DOING THIS A COUPLE OF DAYS AGO AND I DONT KNOW WHY ILL TRY TO SLIDE THE SLIDE BUTTON TO UNLOCK MY IPOD BUT IT WONT EVEN LET ME DO THAT ITS LIKE EVERY TIME I TOUCH THE SCREEN TO DO SOMETHING IT DOSENT RESPOND SOMEONE HELP PLEASE

    Please don't shout.
    Has the iPod ever been jailbroke?

  • My new 3 month old imac 27 with 10.6.8 snow is giving a **** of noise from the fan. suddently starting after today starting up. and the volume buttoms and screen lights up and down not working any more.. any one who can help here???

    my new 3 month old imac 27 with 10.6.8 snow is giving a **** of noise from the fan. suddently starting after today starting up. and the volume buttoms and screen lights up and down not working any more.. any one who can help here???

    Try an SMC Reset. (System Management Controller)
    Shutdown>unplug from power for ten minutes>press and hold in the power button for ten seconds>startup again.
    Also try a PRAM Reset. (Parameter RAM)
    Shutdown. At the bootup chime, hold down CMD-Option-P-R together, wait for two more chimes, total three, then let go of all keys to finish booting,
    If this doesn't do it, run the Hardware Test in Extended
    http://support.apple.com/kb/ht1509

  • IPhone 4  my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

    iPhone 4  my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

    If your phone isn't jailbroken, follow the instructions in this support article:
    iOS: Unable to update or restore

  • BLUE SCREEN ON MACBOOK after HDMI connection, help!

    Hi, I had my MacBook Pro connected to my tv via HDMI, normally when I connect the two the screen will go blue for a few seconds and then they will clone to my comp. However when I unplugged the connector from my computer the blue screen came on, and nothing I do will clear it. I've tried...
    -pressing escape or various other keyboard buttons.. Nothing
    -closing the MacBook (the blue screen stays on even when closed)
    -restarting the computer (power clicks off but the blue screen stays on somehow??)
    -letting the battery drain and booting it up (apple logo then blue screen comes back)
    -there is no cursor
    -tried syncing my iPhone to see if that would change the screen... Still blue.
    Any help would be MUCH appreciated!

    If this unpleasant situation occurred to me, I would try:
    Reset your computer's PRAM - Support - Apple
    Reset the System Management Controller ...

  • Mac desktop frozen blue screen

    Need help with frozen blue screen during start up.  I have Mac Desktop.  Any ideas please?

    Try booting in Safe Mode.  Power down the Mac, wait 10 seconds, reboot the system... when you hear the system chime, hold down the shift key.  Don't press the shift key before the chime, just after you hear it.  Release the shift key once the Apple logo appears.
    To leave Safe Mode, just restart your Mac but don't hold the shift key down during the boot process.

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