Screen is frozen
Screen is frozen..won't turn off, won't move at all. fully charged battery and beside that the pause indicator is on. Have tried menu, pause holding to restart, but not working. What can I do??
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.
Similar Messages
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My screen is frozen on the camera and my phone won't let me shut it off. My lock button doesn't work and my assistance touch button won't let me shut it down either. My phone also takes hours to die and my battery if fully charged so i can't wait for it to die i need to get it back to normal asap! How do I get it to unfreeze?
A reset is when you press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data. Give it a try.
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My lock screen is frozen! It will not let me slide to unlock or touch the screen at all. I can't power it down either because the lock button is broken. A friend of mine said I might need a new Digitizer? Is there anyway I can avoid that? Pleasae Help!
I am having the SAME exact problem! Except instead of lock button broken it's my home button so I can't do the whole "put in recovery mode" deal. My screen only says "tap the home button 3 times" and it has my screen locked until I hit the home button but since it is broken I can't get in my phone at all. I have all of my work info in my phone so I'm screwed and can't get any help. PLEASE let me know if you find a way around this...!!!
Thanks! -
This is first Ipod for me - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?
Before you can use the iPod you have to activate it by connecting it to a computer with iTunes. Try the following to get your computer to see the iPod so you can activate the iPod.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
My screen is frozen after I hooked it up to my laptop for synching and this window appeard asking for update. Now it won't do anything.
Have you tried a hard reset yet to see if that makes a difference? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. This may take a couple of tries.
B-rock -
I followed the steps to restore to factory settings now I can't get back my info from a prior backup. My pads screen was frozen on the connect to iTunes I needed to restore. I had to setup my pad as if it was new. How do I acess my prior backup
Once again, KP is correct, but I just want to add that if you don't see the backup in the drop down menu on the summary page of iTunes when you choose the restore from backup option, then the backup is unfortunately gone. If you backup your computer, the iPad backup should probably be in that computer backup. I use Time Machine with my MacBook Pro and can access backups from months ago.
On a side note, I also archive backups from time to time. If you right click on a backup name in iTunes>Edit>Preferences>Devices (Windows) or iTunes>Preferences>Devices (Mac) you can save that backup or archive it. It will be date and time stamped. I have no idea why I do this to the degree that I do it, but I probably have 12-14 iPad backups archived in iTunes. -
How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?
Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct. I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?
Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost. -
IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!! IT JUST STARTED DOING THIS A COUPLE OF DAYS AGO AND I DONT KNOW WHY ILL TRY TO SLIDE THE SLIDE BUTTON TO UNLOCK MY IPOD BUT IT WONT EVEN LET ME DO THAT ITS LIKE EVERY TIME I TOUCH THE SCREEN TO DO SOMETHING IT DOSENT RESPOND SOMEONE HELP PLEASE
Please don't shout.
Has the iPod ever been jailbroke? -
Does anyone know how to unfreeze a screen.
My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. SuggestionsTry to reboot it. Hold down the sleep and home keys until you see the silver apple, about 20 seconds or so. It should reboot and work for you.
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hi i installed wrong iousbfamily on osx and now my login screen is frozen, keyboard and mouse not working plz help
How and why did you install that? What steps did you take in that process. I can then help with some steps to undo them.
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i didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?
Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC) -
my ipdad touch screen is frozen and pressing the sleep button for 10 seconds (and longer) is having no effect. Help?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My screen is frozen on Safari. Hard rebot doesn't work. Shutting do ne doesn't work either.
My screen is frozen on Safari. Hard rebot doesn't work. Shutting done doesn't help. What can I do?
Try Force Quitting Safari. You can access Force Quit either by clicking the Apple symbol in the upper right and choosing Force Quit or keyboard shortcut of Command - Option - Esc.
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The music screen is frozen everything else is working
The music screen is frozen everything else is working.
Try a reset. It cures many ills and nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears -
Screen is frozen but I can hear music playing? Help, please.
I bought an 80GB iPod Classic about two months ago. It was working fine until this morning. I noticed that the screen is frozen; meaning I can hear music playing but the screen is frozen. And I can't pretty much navigate. It looks like it became an 80GB shuffle!
I tried everything, I think. From updating to restoring to resetting. Nothing works. The screen is frozen. Please help!You broke your phone, dude. What help do you need? Nothing we can do. You need to bring your phone and $199 to Apple for out of warranty replacement.
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