Screen is locked and black

My iphone 4 screen is locked and the screen is black.  This happened once before and was fixed through icloud and a Verizon representative.  I do not remember the process taken to fix the phone.  Help, please!!!!!

My iphone 4 screen is locked and the screen is black.  This happened once before and was fixed through icloud and a Verizon representative.  I do not remember the process taken to fix the phone.  Help, please!!!!!

Similar Messages

  • How can I unlock my ipod touch?  The screen is locked and has various languages on the sliding bar.  It wont let you touch it

    how can I unlock my ipod touch?  The screen is locked and has various languages on the sliding bar.  the screen is grey and the normal screen saver is gone.

    As a first attempt, try a reboot by holding both the power and home buttons untl the apple logo appears and it restarts, ignoring the red slider if that appears.

  • HT4623 My iPhone screen is locked and says it is not backed up. That it needs to be plugged in, locked and connected to wi-fi, Ive done all that and nothing is happening!

    My iPhone screen is locked and is saying it is not backed up, it says that it needs to be plugged in, locked and connected to a wi-fi network but I have done this and nothing is working!

    Settings > iCloud > Storage & Backup > Back Up Now

  • My screen is cracked and black how do i get my photos off of the phone if unable to put passcode in

    My screen is cracked and black how do i get my photos off of the phone if unable to put passcode in

    You don't not with a crack screen.

  • My ipod screen shows " this ipod touch hasn't been backed up in 10 weeks .backups happen when this ipod touch is plugged in locked and connected to wifi" ipod screen is locked and not opening .any solution

    my ipod screen shows " this ipod touch hasn't been backed up in 10 weeks .backups happen when this ipod touch is plugged in locked and connected to wifi" ipod screen is locked and not opening .any solution

    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then go to Settings>iCloud>Storage and Backup and either turn off iCloud backup or backup to iCloud

  • HT5957 I have downloaded the ios 7 for my ipad and now my screen is locked and shows a plug pointing towards an itunes symbol.  Does anyone have an way out of this frustrating problem?  Holding down the home and power buttons together has not worked.

    I have downloaded ios 7.2 update for my ipad and now my screen is locked and shows a picture of a plug and the itunes symbol.  Does anyone have advice to fix this frustrating problem?  I have seen help online for iphones, but none for ipads.  The screen will not budge.  I have tried holding down the power and home buttons at the same time, to no avail.  Please, can some of you smart people help me?

    Hi there Martha250,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • I encountered this morning when my ipad 3 screen become Rainbow And Black Strips On IPad Screen.. its very disappointing and its almost a month since my brother bought this n apple store in Orlando, Florida and shipped here in our home at Philippines..TY

    I encountered this morning when my ipad 3 screen become Rainbow And Black Strips On IPad Screen.. its very disappointing and its almost a month since my brother bought this n apple store in Orlando, Florida and shipped here in our home at Philippines..TY

    If the screen is blurry, there might be something wrong with the iPad hardware. That shouldn't happen if the iPad is only one month old. You can try rebooting one more time and see if that corrects it. If it doesn't - and if you have an Apple Store nearby in the Phillipines - you might want to take it to the store and let an Apple Genius look at it.

  • HT201263 The home screen is locked and i cant remember the password. how can i unlock my screen?

    The home screen is locked and i cant remember the password. How can i open the screen?

    Hey 1966Gt6,
    I found an article that goes over what to do if you've forgotten or can't remember your passcode. Check it out here:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Regards,
    David

  • My screen has greens and black lines going down the middle an I can't access anything. What could be wrong? It happened all the sudden.

    My screen has greens and black lines going down the middle an I can't access anything. What could be wrong? It happened all the sudden.

    You're welcome! I feel your pain - both "closest" Apple Stores to me are almost 2 hours away. When I called for another problem under warranty the AppleCare guy checked my zip code and found an AASP (Authorized Apple Service Provider) 20 minutes from me I had no idea existed. They diagnosed the problem (bad bluetooth keyboard) and ordered a new one for me. The AppleCare person will probably use this http://www.apple.com/buy/locator/service/ so you can check it now. And AppleCare could well diagnose your problem over the phone anyway. And I feel certain it wasn't something you did inadvertently.

  • HT201412 my screen is locked and it wont change

    my screen is locked and it wont change or swtich off.

    What shows on the screen ?
    Depending upon what is on the screen, have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My ipods screen is locked and dnt have a code

    screen is locked and have no code

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT4528 someone put a screen curtain on my 4s & now my screen is locked and blank

    someone put a screen curtain on my phone and now my screen is locked and blank. how do i fix it.

    Try triple-tapping using three fingers to turn off screen curtain.

  • HT5085 my screen is locked,and in voice mode please help me to get it back.

    My screen is locked and in talk over mode ad i can not e into my phone please help me?

    If VoiceOver has been enabled on your device, first try to disable it by triple-clicing the home button. If that doesn't work, you can connect the device to iTunes to remove the accessibility options. Otherwise, tap on an item to select it, and the device will read it out loud. After the item has been highlighted via one tap, double tap on the same item to select it. Once into your phone, navigate to Settings > General > Accessibility to disable VoiceOver.
    http://support.apple.com/kb/HT5018

  • Iphone 6 plus screen flashing white and black

    My iPhone 6 Plus 16Gb suddenly started to show screen artifacs, like flashing with white and black, so I can't see the springboard only black and white screen. Restart of the phone didn't help. Even when the phone is booting, Apple logo doesn't appear and then again flashes. As it seems on background everything is working, as I can receive sms and phone calls. It is just the screen. iPhobe 6 Plus is brand new, I've been using it for 1 week and it never dropped. No physical damage, no nothing, just flashing

    Have you tried a Reset by holding down the Sleep / Wake Button and the Home Button at the same time until the white Apple logo appears, then let go of the buttons, but wait until the Reset completes and you are back at your lock-screen?  If this doesn't work then do you have a computer with the current version of iTunes?  If yes and you already have a Backup of your Media and Data on iCloud or iTunes, then you can put the iPhone in DFU Mode.  Don't do this unless you have a Backup and also have a computer with the latest iTunes.  You will need your Apple ID and Password.  To go to DFU Mode you can hold the Home button while you plug the Lightning Cable into the iPhone, a graphic will appear on the iPhone screen showing that you need to connect to iTunes.  At that point just connect the iPhone via the Lightning Cable with USB into your Computer.  Open the iTunes App on the Computer and wait until a button appears representing the connected iPhone.  Then click on the iPhone button on the iTunes screen and it should open to the Summary page.  At that point you can Restore the iPhone to Factory Settings and bring it up as A New Phone.  The iPhone should screen should then show Hello and you will need to connect to your WiFi via your Router WiFi Password and then answer all the question put forth by the iPhone.  When the "Lets Get Started" occurs you can thoroughly check out the iPhone to make sure it is all OK.  When satisfied that things are good, you can plug into the computer and iTunes and this time Restore from Backup.  or if you Backup is in iCloud you can Restore over the air. 

  • What happens when your iphone 4s is glitched, as in it won't work? The screen is blue and black and you cannot see the lockscreen?

    Okay, so my friend accidently hit my iPhone out of my hand and it landed on its screen when it fell. I was wondering if Apple could repair it? The screen is all glitchy, you can only see a huge blue streak with a black background. You can't see the "need to be charged" symbol. Does this happen usually? I'm really worried because I do not want to waste money and buy another phone. Anyone know any trouble shooting or things I could do that might work to get the screen back to the way it was?

    Hello 23435,
    Welcome to the Apple Support Communities!
    I understand that your iPhone was knocked out of your hand and now it displays blue and black colors on the display. It does sound like this iPhone may need to be evaluated for service. If you would like more information about this process, please refer to the attached web link below. 
    iPhone Other Repair Options - Apple Support
    Have a great day,
    Joe

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