Screen is very dim, black screen

Hi, my wife first edition ipad is 4 years old, the screen is very dim, you can see the screen righting and apps if you use a touch, I have done a system restore and a full reboot but is still the same, I have also turned the brightness up still no good, could really do with some help & please don't ask me to hold buttons down, already done cheers tom

Jeffdesersa,
Don't worry, ok? This is scary to see but we will help fix it for you. How are you trying to activate the phone? Have you tried connecting the phone to a computer and using iTunes to activate it? Activating that way may just do the trick!
SarahO_VZW
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LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Screen is very dim, black screen

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