Screen is white and locked

My iPod touch has the white screen of death and will not reset. When I plug it in iTunes says it is locked and that I need to unlock it prior to it recognizing it. But with the WSoD, I can't do that. Any suggestions?

Yes, I have held it for at least that and nothing at all happens

Similar Messages

When using adobe photoshop cs6 screen turns white and locks up, have to logoff and log back on

Can't find an updated video driver, or cs6 update to fix this.

I think that I'm having the same issue. I've downloaded the updated java that you suggested. this is what I'm getting....I'm not sure what to do. then once I close them all out if I try to open anything that has already been edited as final jpg files its the same thing.

On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

On my Ipod touch the screen will not work. I can't slide it to unlock
Try here > iPod touch: Troubleshooting touchscreen response

My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white in the backgroud i can still hear the typing eventhough its all white

My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white, in the backgroud i can still hear the typing eventhough its all white

Try restoring the iPod. First from backup and if problem persists, restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPod wont turn on anymore. I have had my iPod since the end of January of 2012, Last night it shut off on me. It keeps trying to reboot itself, but all it does it show the apple symbol, then the screen goes white and reboots again. I need help. :(

Hi, My name is Cassie.
I bought my iPod off of amazon just around the end of January of this year (2012). Last night I was playing around on my iPod. Listening to pandora, and editing pictures. I got to a picture and clicked edit, and then my iPod shut off. It rebooted itself and seemed to be running as if nothing had happened. I put my music back on and went back to the picture and tried to edit it again. I clicked the edit button and the ipod shut off again. This time, it kept rebooting. It went to the apple symbol to turn on and about thirty seconds, the time it normally takes to turn on, the whole screen went white and then shut off and tried rebooting again. It kept doing this over and over again. After a while, it did eventually stop, but only to a completely white screen. It was like that all night long because I fell asleep. (gave up on it). It is now the afternoon and after I held the lock button and the home button down the screen when off. I let it sit for about a half an hour, then I tried turning it on again. But it still is doing the same thing. I have no idea what I could have done to make it do this. Unfortunalty, I am not home to connect it to my own iTunes, but regaurdless, it wont even connect to the computer. I did have my ipod plugged in the whole time it was rebooting and shutting off last night. It was connected to my wall jack which normally works fine. But even having it plugged into the computer as it is now, its still doing the same thing. I am dissapointed that I might end up loosing everything that I have on it. I have not been able to sync it to my computer to save all the apps and pictures and music I have stored on it. I really do hope I can get some help or advice!
Thank You!!
-Cassie Lawrence

Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)

I can't unfreeze my ipod the screen is white and my computer doesn't reconize it

I was trying to play Truffela Shuffela and the screen turned white and its stuck and nothing is working. I tried to do the manual resart when you press the home and power/lock button for 10 seconds and 40 seconds. Then I tried to plug it into my computer but that didn't work either. I followed all of aplles instructions when the computer doesn't reconize it. This didn't work. PLEASE HELP!!!!!!

Try another sync. You can even deselect music for th first sync and then reselect it for a further sync.

I just got a new docking system so i plugged it in and put in my ipod, then straight away my screen went white and now its not doing anything! please help!!

! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!

Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
In iTunes, Preference, tick on Prevent devices syncing automatically
Hopefully your music are still in both your iTunes library,
Connect the iPod to the Mac
Restore it (just to fix any filesystem corruption by the Windows end)
Set it to Manually Manage Music
Sync your selected songs in your library.
Whern sync complete, Eject it
Connect it to your Windows PC.
Select the song in the library
Sync it.
It should work if your ipod Hardisk is not giving any problem.
Good luck!

I have firefox 4 installed. when i go to one web page everything is fine; but, when i try and go to another my screen goes white and i have to restart my computer to be able to go to anyh other web page

when i go to a website and try and go to another the screen goes white and nothing ever happens. i have firefox 4 installed

Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked Keep login keychain unlocked is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.

I have OSX 10.5.7 on my Intel Mac. When I try to login using the correct password the screen goes white and just returns back to the login screen. It does not jiggle like when you enter the wrong password.

I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,

Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
Briefly, you need to delete the following file:
/var/audit/current
If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
mount -uw /
You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
Next, type the following command:
rm -i /var/audit/current
Press return. You should get the following output:
remove /var/audit/current?
If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
Finally, enter the command:
exit
Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
Credit for this solution to ASC user AnthonyTW.

My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing.

Hi, I accidentally spilled water on my Mac Air on the very right side of the keyboard. After a few minutes, the screen turned white and a gray folder with a question mark came up and kept flashing. THEN IT DIED HELP.

After the screen turned white and the folder popped up, it just kept flashing. After a few minutes the screen just turned white completely and I could hear the noise of the drive. It just sat there still with the noise for a good few hours until the battery died and then my mac just shut down completely. I tried to see if the computer could charge, and it does charge. I just can not turn the computer on no matter what. It is dead. It might be the logic board or the drive...I'm hoping it won't cost me a new computer because I just got this 5 months ago....

Do not attempt to charge as that will only make the damage worse. You need to take the MacBook Air to an Apple store genius bar and have the technicians check and see what repair work is necessary. It only takes a very small amount of liquid to cause short circuits and damage.

MacBook Pro 13", late 2013. At First a translucent White rectangle appeared on screen. One day later the entire screen became white and I can't see anything else.ô

MAcBook-Pro, 13", 2013 with OS X 10.10 (Yosemite).. At first a translucent white rectangle appeared on the screen. One day latter tthe entire screen turns white and nothing else can be seen.

Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best.

What do you do or how can you resest your ipod if the screen is white and it say go to ipod support

what can you do to reset your ipod if the screen is white and says go to ipod support

Try connecting it to the computer and restore in iTunes. Or that is what you were trying?

My screen turns white and my functions lag on me for instence i try going to my ipod and it turns on but then turns right off going back to main screen. when i click on my settings it takes forever to open up, if opening at all.

my screen turns white and my functions lag on me for instence i try going to my ipod and it turns on but then turns right off going back to main screen. when i click on my settings it takes forever to open up, if opening at all.

Restore the phone --> http://support.apple.com/kb/HT1808
If this does not resolve the problem you have a hardware problem.

Ipod screen is white and will not respond to buttons, nor will it reset. Help!

Can someone please help me? My ipod touch 4th Gen. just froze as I was trying to view information on a Free Music Ap.. Now the screen is white and the buttons do not work, nor will it let me reset it. I connected it to my computer, hoping that Itunes or Apple would cause it to reset but it is still unreponsive. I can't even force it to turn off. Can someone please help?! Thanks in advance!

Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the Genius Bar of an Apple store.

Screen is white and locked

Similar Messages

Maybe you are looking for