Screen is white on MacBook air and non responsive any ideas
Screen is white and MacBook air is non responsive
Please make a Genius Appointment and take it in for service.
Similar Messages
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I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?
Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H. -
i have an i pod touch which appears to be frozen it has multicoloured vertical lines on the screen and is non responsive has anyone had the same probs
If that does not work:
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
How do I transfer files from my old macbook air with a broken screen to my new macbook air?
I've got a broken screen on my old macbook air and I can't see ANYTHING AT ALL on it.
Is there a way so I can connect both computers and copy the files from the old broken one to the new one?
I've tried to connect on my tv but I couldn't seen anything at all...Use Target Disk Mode:
https://support.apple.com/kb/ht1661
Ciao. -
I bought a MacBook Air and wish to communicate with old iMac G5 2003-5 (sorry can't remember the year). The screen on the iMac is blank and will not come on but the hard drive still works. Can anyone tell me the cable I need to with the iMac & how to do it. I have music and photos on the iMac I cannot access.
Also, do I need to special CD/DVD external drive/burner to import music CD's into iTunes? I have tried and it keeps coming up with formatting problems.
Many thanks. Jaxdwb
I have looked for what you said and come up with these 2 cables. Are these the correct ones I need?
http://store.apple.com/us/product/HA833ZM/A/belkin-firewire-800400-9-pin6-pin-ca ble-2-m66-ft?fnode=51&fs=s%3DpriceLH
http://www.tekserve.com/store/networking-cables-adapters/cables-adapters/apple-t hunderbolt-to-firewire-adapter.html
Many tx again.
JAx -
I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?
What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
In any case, start by going to the editor preferences>general, clicking this button and restarting the editor: -
I just got a Mac and I use the same internet connection as my mom and my brother, who has an iPad. He can click on something that has my name and then Macbook Air, and is able to see everything on my computer screen. How do I fix this so he cant see what i am doing on my computer?
No, I made sure nothing was checked for that section when i found out he could see my screen. At the top it says "computers on your local network can access your computer at: blah blah". I think thats how hes doing it but i dont know how to fix it.
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After update to MacBook Air and MacBook Pro Update 2.0 screen start flicking
I've just updated my macbook pro 15" retina with Macbook Air and MacBook Pro Update 2.0 from App store (just this update).
After that, every time it goes on the screen saver or if I close it, I can't get it back on, the screen starts flicking black.
There is no away I can enter the password, even the keyboard is flicking.
I have to force the macbook pro power off and on in order to use it.
The update is this http://support.apple.com/kb/DL1609
How can I solve this?Unfortuantely, right now there appears to be no solution except for restoring from a backup before Update 2.0.
Update 2.0 is a mess - you are lucky if that is the only thing it affects. See: https://discussions.apple.com/message/20272989#20272989 -
i did an update on my macbook air and now i don't see anything only grayish screen , it won't allow my to get into the system plz help!!!!!
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier? -
I have an IMac OSX and a 2013 MacBook Air and I want to use the screen on my IMac. I have purchased the cable and connected, but the IMac will not connect to my MacBook. I have tried the Command/F2 but it does not work. Any help would be appreciated.
Target Display Mode 2009 & 2010 iMacs
Target Display Mode 2011 & Later iMacs
iMac- How to use your iMac as a Target Display Mode display
Target Display Mode- Frequently Asked Questions (FAQ) -
Random Black Screen Flash Macbook Air and Apple LED display
So I have started to see an issue with the new Macbook Air and my Apple LED 24" display. Randomly only maybe 2-3 times a day the screen will go black and then quickly come right back, like a blink. Anyone else see this behavior? This does not happen with the internal built-in screen on the MBA. Feels like a driver or software issue to me.
Hi Steve,
I have the same model you've mentioned. Although my issue is not the same, at times when I open my laptop up, I have a black screen, and have to manually power-down. I can tell the keys still work, as I use the brightness buttons and can tell the contrast is getting higher.
Also last night my keyboard/trackpad stopped working, however the power button did bring up the shutdown options but the trackpad still did not work. -
my new macbook air and new thunderbolt monitor will not work together. the keyboard will not engage and the monitor screen keeps going black. is it a problem with the monitor, connection, laptop?
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare. They will help you.
Best. -
Hi I'm new to Mac. I have a macbook air and for some reason the top keys, ec, f1 etc etc are not functioning and emitt the non function noise when pressed. Also the volume keys don't adjust the volume. Have I done something to disable them?
I don't have the same version of OS X here but try System Preferences>Keyboard. Is there an option similar to "Use the F1, etc, keys as standard function keys"?
If so, and it has a checkmark, uncheck it & see if that does the trick.
~Lyssa -
Does anyone know how to sync my email account which is on my iMac, my MacBook Air, and my iPhone with my new iPad that uses the Cloud. none of my other Apple devices can use the cloud. Please Help me use the same email account on my iPad!
I have a MacBook Air, bought in 2010 or 2011. It is running OS 10.6.8.
I have an iMac that is the same age as my MacBook Air. My iPhone is 2nd or 3rd generation.
None can support "the Cloud". I use gmail and my iPhone and both computers are all synced.
I can't get email on my new iPad that does use "The Cloud".
Please help. -
I am out of space on my Macbook Air and have a Time Machine Backup. I want to complete reset my mac, but wonder if I can pick and choose what I restore to my computer? Can I also use my time machine backup as external storage as well for the files I don't need everyday?
If you are using "Restore from Time Machine Backup" option from OS X Recovery, you can only choose from the broad categories presented.
... Can I also use my time machine backup as external storage as well for the files I don't need everyday?
To be clear, if you are asking if you can use the volume containing your Time Machine backup to store additional, non-Time Machine files, the short answer is yes.
It's not a good idea though, since the Time Machine backup will eventually fill all available space, after which it begins to remove old, "expired" backups to make room for newer ones. The presence of additional files doesn't change that fact, and Time Machine will not erase them, but you will encounter a dilemma should you want to store additional files on that volume when there is no remaining space. You will have to make room for them on your own, by deleting existing files. Furthermore, since Time Machine cannot back up its own volume, those additional files will not be backed up by Time Machine.
The easy solution for what you describe is to purchase additional external storage. External USB hard disk drives have become very inexpensive; about $55 will buy a perfectly suitable 1 TB drive.
You can also choose to replace your MacBook Air's internal storage with a larger capacity one. Look for a suitable replacement from OWC / MacSales:
http://eshop.macsales.com/shop/SSD/OWC/Air-Retina
That gets a little more expensive but it is the optimum solution.
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