Screen lock options disabled except for pin and password - Bionic)

Before upgrading, I was using the pattern-lock as my screen lock option.  After the ICS upgrade was complete, the pattern lock option was still active and working as I would expect.  But when I went into the Lock options tab, the other options were disabled and greyed out, except for pin and password options.  I selected pin just to see what would happen, and when I went back pattern lock was now greyed out. My only two enabled options right now are pin and password.  How do you fix this??

    Hello harls!
This is very peculiar! Let's figure it out. I want you to be able to access your phone as easily as possible.
What Ann154 suggested is very possible. You may have something blocking you from using any other type of screen unlock option.
Other than that, I might recommend closing out all applications and restarting the phone. Then please set your setting for the lock screen to none and try and switch back. Also, you don't have any type of third party user interface installed or recently installed any applications, correct? If so, I might recommend uninstalling them.
Thanks and keep us posted!
MichelleG_VZW
Please follow us on Twitter @vzwsupport

Similar Messages

  • HT201406 IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even powe

    IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even power if off. I can't access the hardward ID which Apple support seems to require for Chat.
    It might have happened when I was accessing my camera bypassing the lock screen!
    All I know is that the thing is now useless and it looks like I will have to wait for the battery to run down to see if powering it back up afterwards will solve the problem.

    I have since discovered the "hold down home key and power button" together for a few seconds and this seems to have worked .... phew!

  • My first edition macbook has power and the hard disk runs yet screen is black. Somebody suggest the next thing POWER CAPS LOCK OPTION COMMAND what is this and how can I repair my laptop?

    My first edition macbook has power and the hard disk runs yet screen is black. Somebody suggest the next thing POWER+CAPS LOCK+OPTION+COMMAND what is this and how can I repair my laptop?

    Take it in for service.

  • After last update the split keyboard option is not working and side switch button option works opposite for mute and rotation lock

    After last update the split keyboard option is not working and side switch button option works opposite for mute and rotation lock.

    Hi
    A long story about your issue... I think the reason of this is why you have deleted some registry keys. If you delete something in the Windows registry you should really know what you do. You can damage the complete Windows system!
    So I think this is the reason why the keyboard doesnt anymore.
    In the user manual I have founded that the CD-ROM booting option is only available with optional optical disk drive.
    So for me it sounds like that your USB CD drive is not compatible to the notebook

  • My screen is all white except for the noto bar up top and i cant even tur it off. what do i do?

    My screen is completely white except for the notification bar up top and it recieves calls and messages theres just no screen or anything i can touch and i cant turn it off. What do i do?

    See if this unblocks your iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Hello I have a iphone that even if enconta in the activation screen asking for email and password of the previous owner

    Hello I have a iphone that even if enconta in the activation screen asking for email and password of the previous owner

    Only the owner of the Apple ID or the original purchaser of the device from a retail store can do anything about that.
    Find My iPhone Activation Lock: Removing a device from a previous ...
    Contact the person from whom you purchased the iPhone for assistance or a refund.

  • I just migrate settings and software from my PowerBook to a new Mac Pro. All the software download from CC is there and working, except for CC, and there is not way to install.

    I just migrate settings and software, include CC, from my PowerBook to a new Mac Pro. All the software download from CC is there and working, except for CC, and there is not way to install. I have try because every time I restar keep bothering asking for installation, (by the way, the link is not up to date). Will appreciate your help.

    never migrate adobe software.  it should be properly installed.
    uninstall all the cc programs you can, clean and then reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Hello everyone, Very recently itunes on my windows computer does not let me access any items in my Library except for "Apps" and "Ringtones". When I click on any other items it flashes the redcircle meaning forbidden".

    Hello everyone, Very recently itunes on my windows computer does not let me access any items in my Library except for "Apps" and "Ringtones". When I click on any other items it flashes the redcircle meaning forbidden".
    When I connect my iPhone or iPad I can see every items on them but not on the iTunes Library.
    They sync fine with iTunes.
    I browse all the menus in iTunes but cannot find any clues to what I have done for it to happen. It worked fine previously.
    Thanks for any suggestion.

    You should really read the manual.
    "How do you restore from backup? "
    Restore.  When given the choice, choose to use backup.
    "And how can I check to see if the pics and videos are on my computer somewhere first??"
    They would only be where you put them.  What program did you use to import them?  Pics/vids taken with ipod are not part of the sync process at all.  You should be importing them just as you would with any digital camera.
    If you did not import them, then they are not on your computer.

  • Upon transferring to the cloud, all my previous mail says the same date, except for today and yesterday.  The rest says it came in on the same date I had to replace the hard drive 3 years ago.  Totally stumped.  It didn't do this on my mac...

    Upon transferring to the cloud, all my previous mail says it entered my box on the same date, except for today and yesterday.  Everything else says it came in on the same date on which I had to replace the hard drive 3 years ago.  Totally stumped.  It didn't do this on my mac...only when I moved.  I have bad feelings about being to fix this...Any suggestions?

    Get the new keyboard at eBay and replace by yourself may be cheaper way, though you're required higher skill and well know about MacBook Air.
    http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0 .Xmacbook+air+2011+keyboard&_nkw=macbook+air+2011+keyboard&_sacat=0
    https://www.youtube.com/watch?v=gLbasVD69xo

  • Cs6: All the apps seem to be working fine, except for Illustrator and Photoshop

    I just purchased and installed CS6. All the apps seem to be working fine, except for Illustrator and Photoshop. Why would that happen?  I'm a freelancer and I have jobs to finish... can anyone help with this?

    what's the problem with ps and ai?

  • HELP!!! I can't get into my macbookpro I unticked something in user account and today iv gone to boot up and I'm getting grey screen asking for name and password and. My normal ones don't work? How can I gain access again?

    Yesterday I was in user account settings trying to delete an extra user account that had appeared and I unticked something and today iv gone to boot up and iv got the grey screen asking for name and password and my normal ones sent working how do I get in agin? Any help would be appreciated thanks sam

    Boot into your Recovery partition by holding down the Command and R keys on startup. Under the Utilities menu, open Terminal. When in Terminal type:
    resetpassword
    A small app will open that will allow you to reset the password for a given user (hopefully you still have an admin home directory?). Type in your new password - twice - and then reboot and use your new password.
    Clinton

  • HT4798 Was installing new ios 7 and it asked for acct and password. it did not like and said it would email a new password. no email received. can not figure the Apple support screens to find a phone number to call. help.

    Was installing new ios 7 and it asked for acct and password. it did not like and said it would email a new password. no email received. can not figure the Apple support screens to find a phone number to call. help.

    No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
    To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
    CCC

  • When I log onto my macbook, my user account isn't showing up. All that shows up is a gray screen with only two boxes saying "Name" and "Password". How do I fix this?

    There was one time where my wi-fi wasn't connecting so I tried to turn it back on. A window popped up but I had alrdy clicked enter before I read it, but it said something like "...will change settings, is that okay...?" And then wi-fi still would not connect. So I tried restarting my computer, but when it turned on, my user account did not show up and all there was on the screen was two boxes that asked for name and password. I was the only person using my macbook so I never set up a password for it. Has anyone had this problem? How do I fix this?

    Since I'm not in front of your computer I can't tell what you see - I can only guess and give a hint. So once again, if the disk name on your Mac is "Macintosh HD", when you boot in Recovery Mode, and start up the Terminal in "Utilities" menu, and then type in the command:
        df -k
    you should see a list of "volumes" - one of which is named "/Volumes/Macintosh HD" (but yours could be anything) and in that folder there is another folder called "Users" and in that folder is the names of the home directories of the user accounts (and the names that you can enter into the login screen) that you are looking for. So if you are not familiar with using the Terminal you should say so and I can give more details. But assuming you're OK with typing in commands to theTerminal this is what I would try:
        ls -l /Volumes/Macintosh HD/Users
    and you should see something like the following (my disk name is "Yosemite" so I typed "ls -l /Volumes/Yosemite/Users")
    ML9Book:~ xxxx$ ls -l /Volumes/Yosemite/Users
    total 0
    drwxr-xr-x+  11 Guest      _guest   374 Oct 25 19:23 Guest
    drwxr-xr-x+  33 Jack       staff   1122 Oct 24 10:49 Jack
    drwxrwxrwt   13 root       wheel    442 Dec 27  2013 Shared
    drwxr-xr-x+  38 admin      staff   1292 Oct 25 16:59 admin
    drwxr-xr-x+  15 x13        staff    510 Oct 23 22:41 x13
    drwxr-xr-x+  12 514        staff    408 Oct 23 12:24 x14
    So now reboot your mac into normal mode - and you will see the login screen with the two empty boxes.
    So the above output tells me that there are 3 users - Jack, x13 and x14 (there is always a Shared user and there might or might not be a Guest user since it depends on how your setup was setup) - and these 3 are the names that I could try and enter into the login screen (in the top or first box). You can try no password, but I don't think you can create accounts without passwords, so this will likely fail. In that case you need to reboot in recovery mode and run the Terminal command again (from the Utilities menu) and do a resetpassword command. Another window will pop up and from there you select the Volume (in my case I selected the Yosemite volume - in your case you would select the "Macintosh HD" if that is what your volume name is). Then select the user account you want to reset the password from the drop-down list of user accounts (it will show you the long and short names, and the short name is what was in the listing above from the "ls -l" command), then enter the new password in the indicated box, and then enter it again in the next box, to make sure you didn't make a typo, and enter a password hint in the last box (optional). Then click the "Save" button and you will see another dialog box pop up telling you that the password was changed but not the Keychain password (hopefully you remember this one) - click the OK button then reboot back in normal mode (click on the Apple logo in the top left corner of the screen and click on Restart).
    Does this help?

  • Lately I have been getting a rectangular screen titled Login Setting, with my Username and Password and asking me to Login.  This screen shows up on opening the computer and has never been seen before the last month or so.

    Lately I have been getting a rectangular screen titled Login Setting, with my Username and Password and asking me to Login.  This screen shows up on opening the computer and has never been seen before the last month or so.  It has one box titled Login Credentials with a username and password field and a second box titled Login Status at the bottom where it says "Profile not found" in red.   I've never seen this before and ignoring it does not effect any operations.   Is this legitimate or some kind of identity fishing?

    Hello,
    Have you done the recent Security updates?
    Is this from Sleep or on bootup?
    Timing is about right for the FlashBack attack.
    Disable Java in your Browser settings, not JavaScript.
    http://support.apple.com/kb/HT5241?viewlocale=en_US
    http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
    http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets
    Flashback - Detect and remove the uprising Mac OS X Trojan...
    http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
    In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
    /Library/Little Snitch
    /Developer/Applications/Xcode.app/Contents/MacOS/Xcode
    /Applications/VirusBarrier X6.app
    /Applications/iAntiVirus/iAntiVirus.app
    /Applications/avast!.app
    /Applications/ClamXav.app
    /Applications/HTTPScoop.app
    /Applications/Packet Peeper.app
    If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
    http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
    http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
    The most current flashback removal instructions are F-Secure's Trojan-Downloader:OSX/Flashback.K.
    https://www.securelist.com/en/blog/208193454/Flashfake_Removal_Tool_and_online_c hecking_site
    More bad news...
    https://www.securelist.com/en/blog/208193467/SabPub_Mac_OS_X_Backdoor_Java_Explo its_Targeted_Attacks_and_Possible_APT_link

  • Outlook 2013 - Exchange 2013 - Prompts for username and password when EWS basic authentication is enabled

    So we have an Exchange 2013 environment, and a CRM solution that requires basic authentication to EWS internally.  Problem is, after a reboot of our Exchange server, all of our Outlook clients begin prompting for username and password (which nothing
    works) which also starts locking users AD accounts out due to failed login attempts (somehow).  If I disabled basic authentication on EWS, Outlook authenticates as normal using NTLM and there are no issues.  Once Outlook has authenticated, I can
    turn back on basic authentication, and Outlook will be fine until the next time the Exchange server is rebooted.
    Any ideas?

    Hi,
    According to your description, I understand that Outlook client prompted for username and password when Exchange server restart and basic authentication is enabled for EWS.
    If I misunderstand your concern, please do not hesitate to let me know.
    It’s normal. This caused by the difference between basic authentication and NTML authentication:
    Basic, with any version of Outlook prior to 2010, results in a pop up dialog asking for creds. Outlook 2010 makes the 'save this password' actually work, so in an Outlook 2010 or later world, Basic can mean no need to authenticate every time you open/reconnect,
    but in all earlier versions, you will have to enter creds every time.
    NTLM, when used by a client that is domain joined and logged in with cached creds, results in the client simply sending the cached in creds to the server, resulting in what looks like a pretty seamless single sign on experience. However, if you want to do pre-authentication
    at something like TMG, and not let the traffic go all the way to CAS, you need to configure TMG for this.
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Allen Wang
    TechNet Community Support

Maybe you are looking for