Screen lock password forgotten, ipod is disabled, has never been synced with a computer, how do i fix.
My daughter has forgotten her screen lock password. She entered the wrong code to many times and the ipod is now disabled and has never been synced with another computer so i amh unable to restore thru itunes. how do i fix this?
iOS: Unable to update or restore
Similar Messages
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I have just bought a new IPAD. It has never been synced with a computer or via itunes on a computer, I tried to set it up using my APPLE ID and mobile number, it prompted me to connect to ITUNES. Unsure of what to do next, I closed it and took it to work. When I opened it one hour later it prompted me for the passcode. I never set up a passcode. I tried various combinations (my husband iphone, birthdates, kids passcodes etc) to see if somehow it had linked itself to their passcode. I called the shop I bought it from and was advised it would cost me 70 dollars to have it reset. I feel completely devastated that I haven't even been able to use the IPAD and I am already stuck. Can anyone offer some solid advice?
Place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
An elderly friend has given me her iPad to"fix". She has entered passcode incorrectly too many times (I now have the correct passcode). The ipad is now disabled,has never been connected to a computer . Can it be opened without loosing what is on it?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
"An iPhone has previously been synced with this computer ..."
Hi
I synced my iPhone 3GS on my PC (running Vista) yesterday, and it dropped a couple of error messages (-46 being one). No problems, I thought, I'll try again. Still failed. Unplugged everything, try again - now says "An iPhone has previously been synced with this computer, set up as new iPhone or Restore from backup".
This is a huge problem - my PC and IPhone combo don't like each other, and the last time I tried to upgrade the firmware it failed and forced me to restore which also failed. The only way I could get my iPhone back was to use another PC which was running XP. Consequently there is no way I am restoring my phone off my main PC (as it won't work), and I don't want to set up as new phone, as I'll presumably lose all my data (messages, notes, voice memos, etc). I plan to back up the phone on my laptop, just in case, and I've made copies of the backups on my main PC, but any ideas how I can make my PC realise that it actually already knows my phone?
We do have two iphones which we sync on this PC, and it's never played up like this before. Any help would be greatly appreciated.
---Hi Allan, thanks for your reply! Thanks also for the link.
I did look to do what you suggested, but unfortunately the only option it gives me now on right-click is "eject" (both on PC, which is what I sync with and also my laptop, which has met this phone once before). My phone seems to be telling the computers that it's a virgin new phone, rather than one I've been using for several months.
I'm just hoping that the last backup on iTunes for my phone is complete - ie not corrupted during the last sync that appears to have corrupted my phone. At some point I will have to bite the bullet and let it restore from backup. Can I copy the backup files from my PC to my laptop ?
Cheers,
Bernie -
Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage. How can one fix this problem? It works on the iPhone.
It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.
-
Setting up an iphone on behalf of someone else. iPhone has never been backed up and has never been synced to another computer. I have not found any clear answers on the internet so far. Any response will be appreciated.
Hi there SashTash,
You may find the information in the articles below helpful.
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Follow these steps to erase your device, set it up as if it were new, and preserve your data before erasing it. If you're going to give away or sell your iOS device, follow these steps.
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/ht1296
-Griff W. -
Hello,
My iPad 2 has never been "paired" with any PC. My one and only PC is corrupted and will not, after many many attempts, download iTunes. When I turn on my iPad it insists that I connect to my iTunes. How can I avoid this and just get the iPad to work like normal? Any help is much appreciatedYou cannot do anything with the iPad until you do as instructed by the iPad and connect to iTunes on a computer.
You probably need to restore the iPad and the only way to do that is via iTunes on a computer.
Take it to an Apple Store and ask for help at a Genius bar or take it to a friend's house that is running iTunes on their computer and try to restore it.
You will lose all of your data and settings now because you never backed the iPad up in the past. -
my daughter was at a friends house and they set a password and couldn't remember it, now the Ipad is disabled, we never used a computer to sync to the ipad and now I can't get it to sync to iTunes to reset it, What can I do? thanks.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
How can I unlock a disabled ipad if it has NEVER been synced?
Hi
read everything I found but there is no option for unlocking a disabled ipad if it has never been synced with any pc. Any suggestions? its my kids ipad and he is driving me nuts !!!! help !Hello Allan,
I did the reset, the pc scrren said it would take about a half hour reseting which is ok. But midway through the process it apparently disconnected itself from the Ipad and the ipad icon disappeared from the itunes screen. Will try process again see if it works. Thanks for the suggestion. -
My ipod was recently disabled and now says "connect to iTunes" although my ipod has never been synced to my Mac laptop it will not allow me to. I need help.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup (if you have an iCloud backup) see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
guys!!!! i forgot my itouch password and now it's totally disabled... what else i can do?? i mean my itouch5 is never been sync to any computer... pls help me to get rid of this passcode!! and do all my data and apps will be gone or will it be there?? pls
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
hi my daughter has disabled her iphone 4 and its never been synced with itunes can anyone help please
iOS: Forgotten passcode or device disabled after entering wrong passcode - http://support.apple.com/kb/ht1212 - Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled.
-
My iPhone 3GS was recently stolen. I can't find the box and it has not been synced to my computer in a long time. I just use it as an iPod now. I have the IMEI but not the serial number. Is there a way that I can get the serial number using the IMEI number. Thanks
What To Do If Your iDevice Is Lost or Stolen
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My ipod message is "ipod is disabled try again in 21,565,420 minutes" How do I fix this?
My tween's ipod message is "ipod is disabled try again in 21,565,420 minutes" How do I fix this?
I"m far, far, far from a techy! Thanks!Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode or you dod not have the syncing computer, place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
This is covered in the manual and you can get that here:
Apple - Support - Manuals -
I forgot my password of ipad mini and i never synchronized it with my computer
I forgot my password of ipad mini and I never synchronized it with my computer.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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