Screen not turning off

why is my screen not turning off during a conversation - when I put it to my ear the screen does not turn off and I touch the hold and all the other buttons while talking. I tried switching it off and restarting it .
thx

Try a reset, hold home button and sleep/wake button down together until phone shuts off. Release the buttons when this happens and the phone should come back on. Give it minute to turn on completely and then do a test call to see if it is still happening. May need to do a restore but definitely back up the device before doing that.

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Why is my iPhone screen not turning off?

Why is my iPhone screen not turning off?

Sorry, my previous post was meant for another thread.
You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.
Message was edited by: Alfred DeRose

Device screen not turning off + Media Player Problems

My screen does not turn off, I checked the settings in screen/keyboard and they are set but don't seem to work. This is causing my battery to drain.
Also, I am having intermittent media player problems.
Suggestions?

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Screen not turning off when closing the lid

I have Windows 7 64-bit installed on my MacBook Air 13.3" as the only OS.
Everything is working great with the bootcamp drivers except that when I close the lid the screen does not turn off. I don't want to turn off the notebook but only want the screen to turn off when the lid is down. I have looked a lot for a solution and am not able to find anything which can solve this problem.
There is nothing in the power options that can be done. Bootcamp is supposed to recognize this by itself, but unfortunately it doesn't.
Does anyone know a work around for this?
Thank you

That is correct. I have noticed the same thing. Windows 7 gives better battery life on MacBook Air then Mac OSX.
I went to talk to a Genius about this, pretty useless, told me to wait for an update. It has been half a year but no update yet. This is the only problem with the Bootcamp drivers I have experienced. I have managed to live with it, but is still pretty annoying. I always once in a while think about finding a way to fix it, but there is nothing that can fix this problem. Unless someone at Apple sees and listens to what is going on in the online fourms and fix the problem.

Screen not turning off during call

When I am holding the phone up to my ear, the screen goes black, but if I move it away just a little bit the screen lights back up. So during calls I am hitting keys on the touchpad, placing the call on hold, muting calls, etc.
This was not a problem on my 3g. Is there a way to fix this?

This is a proximity sensor known issue, will be addressed by apple in the next update (4.1), they still in the beta3 testing:
http://discussions.apple.com/thread.jspa?threadID=2551039&start=0&tstart=0
SASA43

HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

My iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

Reset the phone like the manual says: hold the on/off switch and the home button simultaneously until the Apple logo appears. May take up to 30 sec

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I leave it charging until it gets back to full, usually it turns on after a little bit of time after plugging it in, but all its doing is going to the apple logo screen and going blank again.

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Thanks to anyone with time to help me

Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
Sorry for the ignorance
Thank you for the answer

Screen does not turn off near my ear

The screen backlight does not turn off when you place it near your ear. Anyone else have this problem?

What I found, especially with my Boxwave case (that iLounge didn't give high marks for), was that if you hold the earhole up directly to your ear, the screen does turn off.
I checked and rechecked it in the mirror, and if I deviate a few cm higher or lower, then no, it won't. But if it's right up to my ear, then it does.
By the way, I love the Boxwave case. The leather foldover protects the screen when sitting in my brief case.

Screen is white, will not turn off, reset or nothing. what do I do?

screen is white, will not turn off, reset or nothing. what do I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an iPhone 4 and recently updated the software. Since then, the screen will not turn off after the 1 minute autolock. How do i fix this?

I have an iPhone 4 and recently updated the software. Since then, the screen will not turn off consistently after the 1 minute auto-lock. How do I fix this?

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In the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?

n the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?

Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!

When I try to exit a video on the internet I received a screen asking if I was sure I want to leave. It to not have a confirmation tag. But it has prevented Safari from shutting down. Now I can not turn off my Mac? How do I reset?

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What kind of videos are you watching?
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Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. See if that clears the glitch.

Screen not turning off

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