Screen often turns off during calls - Unable to turn back on

Hello,
Often times during calls my screen will turn off - it does not respond to pushing the home button and will only turn back on if I press the sleep button repeatedly 6 or 7 times. Is there a fix for this? Does apple know about this bug?

Following an older post I have done the following:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5.  Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
This worked for me.  I hope this helps and thank you to Texas Mac Man who I got this info from. :-)

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