Screen problems ipad 2

My ipad 2 suffered a hard drop recently. It works well except the screen. Only appears the basic colours. Are there any solution or trick to recover the full colours? I need to change the screen?
Thanks
Fernando

Some iPad users have been able to revive their dropped iPad. Turn the iPad over and give it a HARD SLAP on the back. May take several slaps.
dropped iPad
https://discussions.apple.com/thread/4474708?tstart=30
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

Similar Messages

Screen problem making iPad unusable

My iPad2 is 15 month old and has developed a strange screen problem. It seems to have developed a mind of its own, typing ahead with random characters, doing its own thing when scrolling and trying to select in apps. Two days ago Apple support said restore to factory settings which I did. Same problem came back. Yesterday Apple support said the same thing which again I did. Same problem came back Today Apple support say it's a hardware issue out of warranty. We had a polite discussion about EU legislation but to cut a long story short, they basically said "sorry about that, but there is nothing our policies will let us do, you're on your own"
Not exactly the response I hoped for. So I've now got an iPad that is basically useless, unless I want to use it as a door stopper.
My business made a strategic commitmnt to Apple in Mid 2011 and this iPad was part of our shift away from PC/Windows. It's the first time I have needed to deal with Apple Support, and while each of the people I have spoken to have been professional, understanding and helpful, they have been unable / not allowed to assist any further.
Yes, we could have taken out Apple Care Agreements. We chose not to on the basis of 2 year statutory warranty and Apple's reputatiuon for reliability. Seems I made a big mistake here and am left wondering if we made the right decision in going down the Apple route. Our investment in Apple hardware and software is massive for an SME and our workflow depends on iPads.
I'm left with a problem. Thanks Apple.
I'm still a fan but my blinkers have been removed. No longer will you be giveen the benefit of the doubt when you screw up - Maps, WiFi etc - as you have had a direct and negative impact on my business and missed a chance to keep a very happy customer on board.
Does it help to post this? Not really, but it's off my chest.

And you are within your "rights" to post this. But you do realize that we are not Apple employees - correct? We are just other users like yourself. If you feel that you have been treated unjustly, move up the Apple chain of command. Politely demand to speak to the next higher up and go from there.

I bought an new ipad 3rd gen 16 gb wifi cellular in may 2012. I hv a unique problem wherein the screen of ipad is not as smooth as what is general experience. Its not buggy but lacks smoothness and finger doesnot glide as smoothly . Can anybody help.

i bought an new ipad 3rd gen 16 gb wifi cellular in may 2012. I hv a unique problem wherein the screen of ipad is not as smooth as what is general experience. Its not buggy but lacks smoothness and finger doesnot glide as smoothly .Can anybody help.

Do you clean your iPad screen? Do not use standard window cleaners, with ammonia or alcohol, like Windex, but a damp towel, followed by a micro-fibre cloth is recommended. There are also cleaners you can buy which are specifically designed for iPad/iPhone devices, such as iClean from Monster.

My iPad Air have a screen problem so I sent it to iService (I'm Thai) but they told me that they don't know how long that I have to wait until I will get a new one? Can anyone help me?

My iPad Air have a screen problem so I sent it to iService (I'm Thai)
but they told me that they don't know how long that I have to wait until I will get a new one?
Because they said there's no stock in Singapore
Can anyone help me?
Just bought on 15/11/2013

You can call iService and ask to speak with a manager.

IPad white screen problem

see here --> http://www.youtube.com/watch?v=gMpM5mPQRpI
I have an iPad screen problem where the display is all white. It can only be put back by attaching and detaching the Apple Smart Cover (original from Apple).
Now the screen has a white "halo", it seems the white screen burned the LED or something.
I'll take this to the Apple shop later... but since this is Manila, it's just a "premium reseller", not an actual Apple store with Apple geniuses and technicians...
Smart cover is 21-days old. iPad is 14 mos old. iOS 7.0.4
Is there any fix without having to send it back? Unfortunately I think my ipad is out of warranty. I am in the Philippines.

Try resetting it. Press the home and power button down for about 10 seconds no then turn it back on.
Regards
J

First time I planned to buy a ipad Air. After seeing ipad Air having screen problems, dropped my plan. Planning to go for samsung Note 10.1 2014 edition.

First time in my life, I planned to buy a ipad Air. After seeing ipad Air having screen problems in the community, dropped my plan. Shall I go for for samsung Note 10.1 2014 edition otherwise wait for ipad Air 2.

For every iPad Air with screen problems there's a million that work fine.. If you buy at the Apple Store take a good long look and hand it back if it's not right.

Is there a way to fix the white or black screen on Ipad 4th Gen?

Ive tried to reset it and restore to factory settings but this does not work. The screen was white until I restored to factory settings and now it's black when it starts up. Ive also let it die and tried to charge and power it on again but no go. It's an Ipad Black 32GB 4th Gen. I will post a link to one of the pictures I had of it below. I am wondering if I have to pay how much it'll be to fix. It was working great until about a week ago when it randomly happened. It was purchased in February of 2013.
http://imgur.com/vdpPITI

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
~~~~~~~~~~~~~~
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Apple’s Limited warranty can be found here:
http://images.apple.com/legal/warranty/docs/ipad_warranty.pdf
Out-of-Warranty Service
     If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
iPad Repair and Service
http://www.apple.com/support/ipad/repair/
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

Grey Screen in iPad Content Viewer

A number of co-workers and clients have reported that when viewing a folio for the first time on a new device, a grey screen appears instead of the content. In general, the problem is fixed by closing the Conent Viewer in the app tray and restarting the app.
I have only seen the issue once, but it has been reported to me a number of times and while it's no problem for my co-workers, we would prefer that when a client sees a draft of their folio for the first time, they are not fighitng with the software. As my sale person said, "we're losing the 'wow' factor.
Any one else experiencing this issue or any expected fix?

I get it with dual orientation folios in PDF format on iPad and iPhone. but
maybe I experience a different bug ...
(mobil gesendet)
Am 24.05.2012 20:33 schrieb "Lukas Kawecki" <[email protected]>:
Re: Grey Screen in iPad Content Viewer created by Lukas Kawecki<http://forums.adobe.com/people/Lukas+Kawecki>in
Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/4436705#4436705

TS3274 Purple line in the screen of ipad mini

Purple line in the screen of ipad mini

joemarck wrote:
yesterday I installed the "battery saver" app, after the instaling appears a line in the screen, I erase the app and the line still appears in the screen, how can I erase it? already reinstalled the theme, reset the phone and the line is still showing, please help!!!
Device info Your carrier: blackberry 8520, v5.0.0.1036
Apps and free space: 1192611130bytes
Did a battery pull fix your issue? NO
Hi
The majority of issues with lines appear to require a new screen or the ribbon connector between the screen and the board is loose. These could be caused by mis-treatment although not always and I'm sure you would have mentioned if you had dropped the BB. So it does seem likely that this app has caused the problem.
Uninstalling doesn't completely remove an app from the device, hence why it makes no difference. Before sending the device away for service (or fixing a new screen yourself) it will be worth wiping the device and reinstalling the OS. I would be tempted not to reload the problem app, there has been comment on here about the benefits - use the search facility above right if you are interested.
The following link guides you through the reinstallation process with screen shots
http://tinyurl.com/6r8uxr
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Fifa 12 airplay via appletv, black screen problem

FIFA12 Appletv airplay black screen problem.
Hello, i wanted to play fifa 12 iOS with tv via airplay. But it dint work, i see game picture for half second then tv goes black screen. Audio still working and game i can go to play, but i cant see the game picture. This is very sad because every other game works with tv via airplay. The only game which would be really great with airplay doesnt work :( We tested it with two different tv and two different iPad 3's. And the tv is 40" the other one was much smaller and apple tv is the newest one with newest software.
Has someone else had this problem? is the apple tv problem or maybe fifa 12 have bug or something? i hope we can get this working, iv seen fifa 12 via airplay working very nice in few youtube videos so why it doesnt work for us.
also where would be best place to contact fifa12 makers for this problem.
Sorry for my bad english, it's not my national language.

EA sent me the following anwser:
Please try any the following that you have not tried as of yet:
- Exit the game, then turn off and reset your device. Then try starting the game again.
- Ensure you are running the most current version of the game (check to see if there is an update available for the game through iTunes).
- Access the iTunes Store within your device and download the game again. It may prompt you to 'Buy' the game, but once you click it, it should allow you to download for free since you already paid for it through iTunes. Please note that we at EA have no access to your iTunes account. If you have any disputes, please contact iTunes (Apple) directly.
- Make sure your device has the latest software:
1. Download the latest version of iTunes from http://www.apple.com/itunes
Note: If you already have iTunes installed, open it and select Help > Check for Updates. Then install any available updates.
2. Connect your device to your computer with the USB cable, select your device in iTunes, and click the 'Update' button or 'Check for Update' button. Install the software update if available.

How can you screen your iPad on a keynote presentation? Just like Apple did in last years WWDC when they demo iOS 5 how do they do that

How can you screen your iPad on a Keynote presentation just like Apple?
Like when they had last years WWDC when they demoed iOS 5 on the iPod Touch 4G
Can you do that with an iPad 2?

AL113-
Mirroring refers to normal operation of the iPad, where you can see the Home screen on your external display, as well as when setting up a slide show, et cetera. You may not need to mirror the iPad's display for presentations (but the iPad 2 does mirror). At least for slide shows and videos, the iPad 2's screen does not show the presentation when an AV cable is connected, it only appears on the external screen.
The alternative I mentioned about using the Apple TV box with AirPlay is probably easier to do, except you need the Apple TV box to interface to your external display. One problem with an AV adapter, is that the weight of its cable tends to pull the connector out of the iPad as you are holding it.
Fred

HT5278 Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my opti

Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my options?

Thanks to everyone who responded and related subject helped. Holding the home button and power button simultaneously for 10-15 seconds does unlock the screen. I can now use my ipad again. However, a futher problem has arisen since updating to IOS6 and activating icloud at same time, Although not sure if its related. The problem is that when connected to my PC the itunes message appears 'Cannot read ipad'. It instructs you to restore but keeps timing out after about 1 hour. This maybe internet issue but can't understand why itunes cannot read my ipad. May need to completely erase all content & reset. Or any other suggestions why this has happened?

How can i log onto my ipad when the screen says ipad is disabled log onto itunes. i logged on to itunes but nothing is recognized

Hi,
I had forgotten my password and made many attempts to log on to my Ipad. Finally after remembering the password it was to late to enter it. My screen says "Ipad is disabled, log on to ITunes. I logged onto ITunes and nothing is recognized an I cant find a category for correcting the problem. Any help will be greatly appreciated. Thanks

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

How to How to install ATI Radeon HD2600 driver on bootcamp 3.0 windows 7 partition w/black screen problem

Ok....so i've posted this question in a different way, and i gotten several "scratch the surface" answers from people just saying to install "Ati catalyst", or insert the os x dvd and run set up.exe, and update to boot camp 3.1 or 3.2...while these all seem like great suggestions, I am finding myself needing more specific direction or "hand holding" so to speak.....here is the MAIN problem...
The Background/history
I used boot camp (3.0, and i found updates for 3.1 for imac and for windows, but can't find for mac pro, AND they all are ".exe" files which run on windows..which as you'll see is the big part of my problem...So I recently updated my mac pro (with the ATI Radeon HD2600 graphic PCIe card with 10.6.7 from 10.5.8. I created a single partitioned drive to install windows 7 professional 64 bit. The download software function didn't work (Thanks, APPLE for that poor level of support) so have to select the option that i have already downloaded, or have other media with the drivers already on it....i restarted with the windows 7 disk in....
The installation of Windows 7 Pro 64-bit
So the installation of windows 7 seemed to go flawlessly, was able to use my existing 23" hd apple cinema display (so somehow it has drivers that work with the graphics card, or maybe the motherboard's on board video components) and i select english, and install now, custom, blah, blah, blah...installation causes a few reboots, then restarts ultimately back in os x since that is the default boot os i use on this desk top and have to do the "opt" button to select booting in windows....so when i try restarting in windows, now using the actual boot drive on which i am installing it, it ran through another reboot or two, but then after that, my display goes black.... in the communities, the solution sounds super simple... "go download the ATI catalyst for the black screen problem....windows 7 doesn't have device drivers that work with the ATI radeon hd2600...no problem, just go download and install...."
The problem, re-emphasized : I cannot even finish the install for windows, because of this driver problem....i cannot see anything....I have tried to reboot in safe mode, and that then seems to invoke whatever basic drivers that do work, likely through the motherboards onboard video vs the actual graphic card, and the screen works and says that it's wanting to complete the installation, so i'm thinking awesome this is gonna work....and then.. "windows installation was not completed and cannot be completed in SAFE MODE, need to restart, blah, blah, blah" pops up...and forces reboot...so Safe Mode allows me to see, but won't allow me to finish the install of windows 7...and without completing the install i can't run (ranther I DONT KNOW HOW TO) any of the various .exe files everyone is telling me are the solutions to my problem...like update 3.1 and 3.2 bootcamp...they're all .exe files? not sure why, because bootcamp runs in 10.6.7 i thought, but whatever...it needs running Windows to execute...then the ATI radeon hd2600 driver for windows 7 that i downloaded from the site has an installation program that is an .exe file, which needs windows to run... Does this make sense, why i can't just use these fixes, that seem to be the only fixes out there....so can someone school me step by step here (not just the highlights) of how to update bootcamp, and how to install the ati radeon driver without having been able to complete the windows 7 installation because the monitor goes and stays black????
This is so very frustrating for the record...and any substantial help "not just go download this..." would be immensely appreciated.
Some other things i've been told to try that i've tried and nothing seems to happen as i'm told it will....
---I've been told to install the osx dvd and run "setup.exe" - AGAIN...it's an exe file...and 2 - when i put in the os x file it just wants to re install 10.6...so need more help if this is even a real solution to understand how to make it work...
---I've been told to update boot camp to 3.1 and/or 3.2 from 3.0, using Apple Software Update....Well, my software update is saying everything is up to date and there is nothing new to download at all, and when i reverify the bootcamp version it is still only 3.0.2...and again downloading the updates from www.apple.com/support/ for 3.1 and 3.2...all of those are .exe files...need windows to run them...again, refer to the problem described in detail above...
---I've been referred to the black screen on imac early 2011 thread saying it should fix my problem...and reading it it SEEMED like the most promising resolution...it involves creating a boot flash drive for windows 7 and an xml file that sets the imac drivers to auto install during the windows installation..and it got me farther than anything else..but still ultimately ended up in the darned black screen...my assumption is that it's because it's for imac and not mac pro so not ati-radeon specific drivers....ok....that's enough..please...anyone who thinks they can help...your help is desperately needed...thanks so much in advance!

hey Hatter, thanks so much for getting back...so just to be super clear...is there no way to install the drivers using an exe file given my current state? no way to do it with command prompt or something? if can make work with existing card, i'd prefer it...now when you say it's 'toast' how do you mean? it works well with the os x partitions and always has...so i'm not sure i follow, just want to be clear...
Now to your point of starting with only the one drive installed...so i would put that bootcamp drive in bay 1 and disconnect the rest...i'm not totally sure what you're suggesting the effect should be of doing this? just that i'm just installing windows without the bootcamp deal...but if windows 7 doesn't support the ati radeon hd2600, it still will go black screen no? or you're saying it will run video through the motherboard if it's the only bootdrive, and will run all the way through the windows install without trying to switch over to the hd2600? (slrry flr these questions..just really want to make sure i understand what you're telling me..thanks so much for your patience and help by the way...it's very greatly appreciated...your support is priceless!
So now, assuming none of the above is possible...referring now to the ati 5770 that you referred to...you mention it works with 10.6 well, and that windows 7 supports it ...2 questions on that
1) Windows 7 supports" meaning, out of the box windows 7 supports it? or will i have to install drivers still through some update, because again, if that's how i have to do it, then won't work, cuz can't start windows to see anything to install any drivers or run any thing at all...so it would have to just work with initial installation.
2)hardware wise for my Mac Pro 3,1...intel dual quad core xeon, blah blah....will this card work? it's a PCIe and should fit on my board no prob, etc?

Trying to update OS to fix White Screen problem.

Hello, I have had my Blackberry 8520 on a Virgin contract for about a year and a half now. Recently it has started randomly just changing to a black white screen that won't allow me to turn it off or perform any functions. The way I temporarily fix this is to plug it into the charger which acts like a reboot and brings it back to normal (pulling the battery to reboot it just restores the white screen after loading). In trying to find the resolve to this problem, which I haven't yet, I rang the Virgin helpline who told me to update my OS. I currently have the version 5.0 Bundle 1096 and I am trying to update it to the 5.0 Bundle 1168. I have been having increasing problems with trying to do this. I updated my desktop software for Blackberry but updating through this software always brings up the message at the install stage (after backing up my data) - "An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." My internet is working fine and I have tried many times to update through this way. I have also tried updating through the blackberry website "web based updates area" that brings up the same message. Looking through over message boards, I tried the attempt at updating through the LOADER.EXE way. However after trying to download the OS manually to my computer, which my internet explorer thought was dangerous, it came up after with another error message - "Error 1335. The cabinet file 'Data1.cab' required for installation is corrupt and cannot be used. This could indicate a network error, an error from reading from the CD-ROM, or a problem with this package.' I am now out of ways to try and update my Blackberry and have no idea how to solve the white screen problem. Any help would be much appreciated. Karen x

Just to specify the final type of the updating I tried was following the instructions on this links - http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html I choose Europe, Virgin Media, Blackberry curve 8520. I got the software on to my computer and the error message that came up, appeared after choosing language and agreeing to the terms and conditions and starting the installation. Sorry about the big clump of writing; the post removed all of my paragraphs when I posted it. New to this! And need help! Thanks x

Screen problems ipad 2

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