Screen reader and Captivate

I created a two page module and I am using JAWs 10 to read
the pages. I added the Section 508 preferences and the alternative
text for slides under the accessibility slide property. the problem
I am having is that when I get to slide 2 and then go back to slide
1; it is still reading the information on slide 2. I did publish to
HTML, so is there a way to refresh the page so that it the page I
am on?
thx

I haven't used JAWS but will take a guess that you might need
to construct your projects to avoid backward movement to avoid
exactly this kind of thing. Your user can always press the {F5} key
to refresh the HTML document, but unfortunately, this will restart
the movie from slide #1, and not just "refresh" the slide that is
currently being viewed.
Anyone else?

Similar Messages

JAWS screen Reader and JDK1.3

I am having some trouble with the JAWS 4.02 screen reader and an applet running JDK 1.3.1_0. I have the 1.0.2fcs Access bridge installed. Here are some of the problems I am having:
1) JDialog and JFrame titles are not read. Once a dialog is displayed, JAWS only reads "unavailable" and then the first focusable component in the dialog (i.e a JTextField). Also, if you minimize the application, once the window is reactivated, it just reads "unavailable". I have manually set the accessible name of the dialog/frames.
2) JOptionPane dialogs are not read including titles. Nor does it appear that JLabel.setLabelFor is used in JOptionPane. If I use the JOptionPane.showInputDialog, the textfield is just read and not the associated label. Also, labels with simple message dialogs are not read.
3) Only the first row/column value of a JTable is read, regardless of what the selection value is. I tried manually setting the accessibleName via (AccessibleJTable)getAccessibleContext()).getAccessibleAt(i,0).getAccessibleContext().setAccessibleName((String)getValueAt(i,0)) but that then sets every row to be the last value set.
4) Accessible relations arent' read also. If I have a group of JRadioButtons and I set the AccessibleRelation to be a label, only the text next to the radio button is read.
Has anyone had any success with JAWS 4.02 and Swing applications?

Hello Ashley!
The whitepaper http://wwwimages.adobe.com/content/dam/Adobe/en/education/pdfs/adobe-connect-accessibility -wp.pdf states JAWS 11 as a benchmark.
A much longer and broader thread on Connect & accessibility is at http://webaim.org/discussion/mail_thread?thread=4392. You may want to mine some information and see if it is useful. Unfortunately, a user could not use Connect UI with JAWS. Could be some edge case or a bug.
If and when you use Connect via JAWS, please do share your experience and feedback in this thread.
~Ashish

JAWS Screen Reader and Chat Window in AdobeConnect

Hello, I recently hosted a webinar for a group of people with disabilities from around the world. I noticed that the blind and low vision participants were not participating in the chat window and followed up with one of them afterwards. A participant from India who uses JAWS screen reading technology said:
"I didn’t face much of accessibility issues, but somehow I couldn’t use the Chat Window. As you had made me aware, I understand, that it should have been accessible with JAWS, but somehow, I couldn’t use it. May be, it is accessible with an upgraded version of JAWS."
Is there a certain version of JAWS that users must have in order to be compatible with the Chat window feature? Or might it have been user error? Let me know if there are any tips that we can give to future webinar attendees, as we often have participants with various disabilities. Thank you!
- Ashley
United States

Hello Ashley!
The whitepaper http://wwwimages.adobe.com/content/dam/Adobe/en/education/pdfs/adobe-connect-accessibility -wp.pdf states JAWS 11 as a benchmark.
A much longer and broader thread on Connect & accessibility is at http://webaim.org/discussion/mail_thread?thread=4392. You may want to mine some information and see if it is useful. Unfortunately, a user could not use Connect UI with JAWS. Could be some edge case or a bug.
If and when you use Connect via JAWS, please do share your experience and feedback in this thread.
~Ashish

When using JAWS 12 screen reader and Firefox 7, Firefox crashes or becomes unuseable when trying to upload to Blackboard.schoolcraft.edu or Schoolcraft.edu/exchange (MS Exchange Web Mail Outlook).

When I try to upload a file Firefox closes and I end up back on the desktop. Thiswill happen when I am in the edit box field when I have to give the file name if I hit any key other thaqn slecting the filename. Firefox also jumbs to unuseable screens at irregular times when I click on links within either program. This has happend when using XP, Vista, and Windows 7. I have a little better success if I go back and use JAWS 11, but still not like it worked so well with older versions of Firefox.

If you are using a screen reader and having problems using Mail, it might help to disable automatic page updates. Please note, this will also disable chat and text messaging within Yahoo! Mail.This problem has resurfaced from previous versions of Firefox.

I get a terrible display in ATT Yahoo!

I have this same problem and it occurs with other websites (like ESPN.com) too. Only I don't get the option of disabling automatic page updates on other websites. I disabled and reinstalled Mozilla and it went away for a short while. About two weeks later the same problem popped back up.

Screen Reader and Flash

Hi All,
I'm working on an application with Accessibility features. In
the application I need to play some sounds but those sounds are
clashing with JAWS sounds. Is there any way to stop the JAWS sound
through flash (by sending any command to MSAA).
Or Is there any way to get the event (other than
Accessibility.isActive) that currently JAWS is speaking or not ?
Guys please send me some workaround.
Thanks
Harmeet Singh

Try using the offline installers.
Adobe Reader: http://get.adobe.com/reader/enterprise/
Flash Player for Internet Exporer - ActiveX
Flash Player for Firefox - NPAPI

Does 9720 support the screen reader app

Hello,
I havent bought a Blackberry yet but i am looking for a phone which has a hardware keyboard and also talks back to you, for my wife who recently became blind.
Can i install the screenreader app on a 9720?
I want a SIM free phone which has a keyboard and also has a screen reader or talkback, and it is proving very difficult to find one.

derekstorkey wrote:
Hello,
I havent bought a Blackberry yet but i am looking for a phone which has a hardware keyboard and also talks back to you, for my wife who recently became blind.
Can i install the screenreader app on a 9720?
I want a SIM free phone which has a keyboard and also has a screen reader or talkback, and it is proving very difficult to find one.
Hi @derekstorkey! Welcome to the BlackBerry Support Community Forums!
Yes you can install the screan reader app on older BlackBerry Devices. However, I looked at the 9720's Manuals and I can't find any documentation that it supports the app, so I can't assure you that this specific model supports that. For more information about downloading and installing BlackBerry Screen Reader, visit www.blackberry.com/screenreader
Have you tried considering BlackBerry10 devices? They come preloaded with Screen Reader and you don't have to download anything. Try the Q10 or the BlackBerry Classic
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Screen reader or simlier app for partially sighted?

Hello everyone
my husband is partially sighted and he want to get a blackberry but we need a screen reader app/program or anything that can read the menue and apps for him
he used to use TALKS for Nokia and now he wants a blackberry
we found one program called Oratio from HumenWare but we want another option
cuz the current version of Oration only works with Blackberry Curve 8520
but we want another option
so can you help me please?

derekstorkey wrote:
Hello,
I havent bought a Blackberry yet but i am looking for a phone which has a hardware keyboard and also talks back to you, for my wife who recently became blind.
Can i install the screenreader app on a 9720?
I want a SIM free phone which has a keyboard and also has a screen reader or talkback, and it is proving very difficult to find one.
Hi @derekstorkey! Welcome to the BlackBerry Support Community Forums!
Yes you can install the screan reader app on older BlackBerry Devices. However, I looked at the 9720's Manuals and I can't find any documentation that it supports the app, so I can't assure you that this specific model supports that. For more information about downloading and installing BlackBerry Screen Reader, visit www.blackberry.com/screenreader
Have you tried considering BlackBerry10 devices? They come preloaded with Screen Reader and you don't have to download anything. Try the Q10 or the BlackBerry Classic
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Automatic page updates causing problems with your screen reader

i want to know whats going on with this Automatic page updates causing problems with your screen reader and yahoo does not work and in order for me to even email you for this question i have to use internet exp I have found this complaint many times in the forum but with no real answer how to fix the dang thing will you please tell us what your doing about this problem and or do we have to go back to using internet exp there are more sights than yahoo that no longer work with mozilla please let us no what is bieng done about this problem if any thing
== URL of affected sites ==
http://
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SearchToolbar 1.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; eMusic DLM/4; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; InfoPath.3; .NET4.0C; AskTB5.8)

Try Refresh Blocker: https://addons.mozilla.org/firefox/addon/992

Due to my laptop screen failing i have to return to facory settings, can i reinstall adobe reader and adobe air afterwards?

Due to my laptop screen failing I have to return it to factory settings, can I reinstall adobe reader and air afterwards?

I don't see why not. Do you foresee a special difficulty?

Reader and Windows 8.1 FULL SCREEN?

Is there a way to view a document in Reader and Windows 8.1 other than on FULL SCREEN. In previous versions, I could look at a.pdf file while working on another file on my computer screen. This allowed me to get info from the .pdf file and input into the other program.

It might be that you're viewing with an app written to Microsoft's new and exciting "modern" interface which is always full screen. Apparently it's much better and more exciting.
Microsoft Reader comes with Windows 8 and runs that way. Adobe also offer "Adobe Reader Touch" which runs that way.
Some of us old dinosaurs who think it might be neat to arrange multiple apps so we can do more than one thing at once like to run the "legacy" apps like Adobe Reader.

After reading and resetting everything with Keyboard I still get blank white screen. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans at full speed.

After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
    iMac (21.5-inch, Mid 2011) (Verified)
    iMac - model: iMac12,1
    1 2.5 GHz Intel Core i5 CPU: 4 cores
    4 GB RAM
Video Information: ?
    AMD Radeon HD 6750M - VRAM: 512 MB
        iMac 1920 x 1080
System Software: ?
    OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
    ST3120026AS disk0 : (120.03 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted>: 209.7 MB
        Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-STDVDRW GA32N
USB Information: ?
    Apple Inc. FaceTime HD Camera (Built-in)
    CHICONY USB NetVista Full Width Keyboard
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Internal Memory Card Reader
Thunderbolt Information: ?
    Apple Inc. thunderbolt_bus
Gatekeeper: ?
    Anywhere
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
    [loaded]    com.adobe.fpsaud.plist Support
    [running]    com.arcsoft.eservutil.plist Support
    [running]    com.bjango.istatmenusdaemon.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [running]    com.sophos.autoupdate.plist Support
    [running]    com.sophos.configuration.plist Support
    [running]    com.sophos.intercheck.plist Support
    [running]    com.sophos.notification.plist Support
    [running]    com.sophos.scan.plist Support
    [running]    com.sophos.sxld.plist Support
    [running]    com.sophos.webd.plist Support
Launch Agents: ?
    [running]    com.arcsoft.esinter.plist Support
    [running]    com.bjango.istatmenusagent.plist Support
    [loaded]    com.nvidia.CUDASoftwareUpdate.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.sophos.uiserver.plist Support
User Login Items: ?
    Macs Fan Control
    Firefox
Internet Plug-ins: ?
    FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
    CUDA Preferences Support
    Fan Control Support
    Flash Player Support
    Java Support
Time Machine: ?
    Time Machine not configured!
Top Processes by CPU: ?
         1%    WindowServer
         1%    fontd
         0%    firefox
         0%    SystemUIServer
         0%    SophosWebIntelligence
Top Processes by Memory: ?
    229 MB    firefox
    156 MB    SophosScanD
    152 MB    InterCheck
    131 MB    com.apple.IconServicesAgent
    115 MB    SophosAntiVirus
Virtual Memory Information: ?
    424 MB    Free RAM
    1.53 GB    Active RAM
    1.37 GB    Inactive RAM
    699 MB    Wired RAM
    1.26 GB    Page-ins
    0 B    Page-outs

I'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Blackberry Screen Reader, features and functions

Gestures when using the Blackberry Screen Reader indicates that to “Pan or scroll a list” that an audio cue indicates that the scrolling action is complete, and the BlackBerry Screen Reader updates the point of regard so that you can continue reading from the new location.
Swipe up with two fingers to scroll toward the top. Swipe down with two fingers to scroll toward the bottom. This action sets a new point of regard.
Q: Do you first have to set the list as the point of regard to enable scrolling?
Q: Does the size of the Text Chunk have any baring on the scrolling action?

Great information! Will keep this in mind when I get my Classic. Thanks!
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.

My screen opened, and with every click the page (letters/images) got bigger. I can not get it to return to normal image size. I have to use the slide bar to read across the page. What do i do to correct it back to normal size???

Question
My screen opened, and with every click the page (letters/images) got bigger. I can not get it to return to normal image size. I have to use the slide bar to read across the page. What do i do to correct it back to normal size???

Hi jholzworth,
It sounds like you might have accidentally hit the zoom button. Try hitting ''CTRL + 0'' to return it to normal size. Just so you are aware, ''CTRL'' and ''+'' will zoom in and ''CTRL'' and ''-'' will zoom out.
Hopefully this helps!

Screen reader and Captivate

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