Screen Recorder Pro-Problems

I bought "Screen Recorder Pro" from the App store.
I recorded a Skype Video call.
It recorded in a format that I can't play.
It's says format not recognized on Quick Time Player..
If I use another player. It says can not play Quick Time Player format
which it just said was not recognizes by Quick Time Player.
So round and round I go.

Hi jacques231,
Thanks for visiting Apple Support Communities.
Try the steps in this article to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

Similar Messages

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    Hi jacques231,
    Thanks for visiting Apple Support Communities.
    Try the steps in this article to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Best Regards,
    Jeremy

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  • Quicktime Pro 7: Screen Recording is missing

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  • HT201066 I bought QuickTime Pro but when I click File, New Screen Recording doesn't appear. Help?

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  • My recent purchase of QuickTime 7 Pro for Mac OS X upgrade doesn't do "screen record" on my Intel Mac Pro with system 10.6.8. Apple won't accept responsibility and refund my money.

    My recent purchase of QuickTime 7 Pro for Mac OS X upgrade doesn't do "screen record" on my Intel Mac Pro with system 10.6.8. Apple won't accept responsibility and refund my money.

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  • Just upgraded to QT Pro for Windows and cant find the "new screen recording" option

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  • Where is a Screen Recording in QuickTime Pro?

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  • Epiphan screen record imported to PP CS5 problems

    Hello,
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  • How can I make my screen recording (Quicktime X) not blurry or distorted in Final Cut Pro X?

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