Screen says  Activation Failed. What does this mean?

It says on the screen that activation failed. What does this mean?

It is not properly connected to the network.
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet
Make sure router has port 123 open (refer to manual if unsure)

Similar Messages

  • I have a 32gb ipod touch 3rd gen which says activation required, what does this mean?

    It started to display this after getting wet and now will not sync or turn on properly and the screen is unresponsive. Is it dead or can it be fixed?

    Sorry to hear that.
    Lost or Stolen

  • I've put in the serial number on the apple website, and it says that the product hasn't been "activated". What does this mean?

    I've put in the serial number on the apple website, and it says that the product hasn't been "activated". What does this mean?
    Does this mean that the warranty still stands as new?

    I had the same problem, though mine was with an iPhone 5.  I phoned the Apple folks and they told me they had the record of my purchase, and indeed my purchase date had been recorded.  It took a couple of weeks, but the data eventually showed up correctly online.

  • My canon MX700 screen says "error 5200" What does that mean and how do I fix it?

    My Canon MX700 printer screen says "error 5200", what does taht mean and how do I fix it?

    Hello ellenmarcris,
    To try and resolve the 5200 error on your PIXMA MX700, please turn off printer, unplug the power cord from the back and leave it out for at least 10 minutes, then plug it back in and turn it back on.  If the same error occurs, the printer will require servicing to resolve the issue.  Please click on the Contact Us link below to obtain your servicing options,
    This didn't answer your question or issue? Find more help at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • HT1937 my ipod is saying activation required what does that mean/

    please help me my ipod is saying activation required what does that mean/

    Try plugging your iPod into your computer then launch iTunes. 

  • HT4060 i just bought a ipad and just like two hours ago and my ipad is saying "not charging", What does this mean?

    i just bought a ipad and just like two hours ago and my ipad is saying "not charging", What does this mean?

    Go ahead and sync. You have plenty of battery to get that done.
    USB pours do not provide enough power to charge an iPad efficiently. Once you finish your sync go ahead and use your iPad. Put it on the charger that came with it later.

  • TS1368 ConnectionManager::invoke::Failed - What does this mean?

    ConnectionManager::invoke::Failed - What does this mean?
    Seems to have started whe I tried uploading a digital DVD to itunes

    It is not properly connected to the network.
    Make sure DNS is set to auto (settings - general - network)
    If on wifi try ethernet
    Make sure router has port 123 open (refer to manual if unsure)

  • When i try to us my email account on itunes or on my iphone it says please review what does this mean and how can i sort it

    when i try to us my email account on itunes or on my iphone it says please review what does this mean and how can i sort it

    BEfore you try to Restore it, try a simple Reset.
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • What does it mean when an iphone sends an imessage to an ipad but it doesnt say delivered?what does this mean?, what does it mean when an iphone sends an imessage to an ipad but it doesnt say delivered?what does this mean?

    why doesn't it say delivered when you send an imessage from and iphone to an ipad?what does this mean?

    It means that the device the message was sent to did not reply that it had been received by the device.

  • I recently updated my iPad and backed it up, then deleted photos to make space for more now when I try to take photos it says "time elapsed" what does this mean and how do I fix it?

    I Have an issue with taking photos my iPad mini 2 keeps saying "time elapsed" what's does this mean and how do I fix?

    You are using PPPoE but there is no server to authenticate against.. or the modem is already connected and nothing else can join.
    Is this ADSL?
    Do you have the modem in bridge?
    How does it work with the modem working as router? ie what type of connection does your ISP supply.. eg PPPoE is only one.. PPPoA is another.. IPoA or ETHoA.. and sever other more specialised.. PPPoE can only work where it is supported.

  • Keep getting error message 'itouch application failed' What does this mean

    When I turn on my PC I get an error message 'itouch application failed'.
    What does this mean

    http://support.apple.com/kb/TS3694#error1004

  • I have numerous downloads that say error 8328 what does this mean? This is ridiculous.

    How do I get rid of this error and what does it mean?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Today I got my iPad Mini, andI plugged it into my computer and next to the battery bar it says "Not Charging" what does this mean?

    Plugged in my iPad Mini into my computer and it would say next to the battery Bar "Not Charging" , and I'm wondering what this means. Thank you!

    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • My Macbook Pro (15 w/Retina, 2012) keeps blacking out on me. The computer doesn't fully shutdown, but the screen goes black. What does this mean?

    About a month ago my fan started making a weird clicking/whirring noise. It eventually stopped and I thought nothing of it (this might be unrelated, but I just want you all to have as much info as possible).
    Then, yesterday, my Mac was acting funny. I was trying to watch netflix and whenever I clicked on a video, BAM the whole screen went black and the sound stopped. But the keyboard stayed lit. The only way to rouse the computer out of this state was to hard shut it off (ten seconds on the power button), and then turn it back on. Except, sometimes when I turned it back on, the screen would go white and play the mac startup musc and then immediately go black again. It was really weird and took me 2-3 times to be successful with even booting up the computer.
    I ran a hardware check and it said nothing was wrong. I tried to reinstall the OS but when I entered recovery mode, the internet just wouldn't work. Like... the wi fi found no networks, even though I'm sitting in the exact same spot I was in yesterdat with the entire wi-fi wave filled and it's totally fine.
    I don't know what this means. I'm planning on taking my mac in tomorrow, but I was wondering if you guys could help save me some time.
    Here's what my most recent error report looked like:
    Interval Since Last Panic Report:  20 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    CBBF8385-F490-592F-C323-835363AD804D
    Sun Oct 13 10:21:11 2013
    panic(cpu 2 caller 0xffffff7fa4503f1a): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x113200000 0xffffff8116c60000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff810c26b310 : 0xffffff802221d636
    0xffffff810c26b380 : 0xffffff7fa4503f1a
    0xffffff810c26b450 : 0xffffff7fa298926c
    0xffffff810c26b510 : 0xffffff7fa2a5c1f6
    0xffffff810c26b550 : 0xffffff7fa2a5c254
    0xffffff810c26b5c0 : 0xffffff7fa2d7c6fe
    0xffffff810c26b630 : 0xffffff7fa2a84ad1
    0xffffff810c26b650 : 0xffffff7fa299003f
    0xffffff810c26b700 : 0xffffff7fa298dad6
    0xffffff810c26b900 : 0xffffff7fa298fbdc
    0xffffff810c26b9f0 : 0xffffff7fa39c3c6f
    0xffffff810c26ba50 : 0xffffff7fa39c0f07
    0xffffff810c26ba90 : 0xffffff7fa39aa898
    0xffffff810c26bad0 : 0xffffff7fa39a139b
    0xffffff810c26bb30 : 0xffffff802266f789
    0xffffff810c26bb50 : 0xffffff8022670d30
    0xffffff810c26bbb0 : 0xffffff802266e74f
    0xffffff810c26bd00 : 0xffffff8022298c21
    0xffffff810c26be10 : 0xffffff8022220b4d
    0xffffff810c26be40 : 0xffffff8022210448
    0xffffff810c26be90 : 0xffffff802221961b
    0xffffff810c26bf00 : 0xffffff80222a63ee
    0xffffff810c26bfb0 : 0xffffff80222cf221
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7fa44f6000->0xffffff7fa4508fff
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7fa44f1000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7fa288e000
                dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7fa44dd000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa3388000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7fa2914000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa28d1000
             com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7fa29 28000->0xffffff7fa2bcafff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7fa288e000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7fa2914000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa28d1000
             com.apple.nvidia.gk100hal(8.1.6)[A6140B32-E6F2-37A2-94A1-D957086A854E]@0xffffff 7fa2bd6000->0xffffff7fa2f05fff
                dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7fa29 28000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7fa288e000
             com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7fa395d0 00->0xffffff7fa3a2afff
                dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7fa29 28000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7fa2914000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7fa288e000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa28d1000
    BSD process name corresponding to current thread: Google Chrome He
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x0000000022000000
    Kernel text base: 0xffffff8022200000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 1020758505534
    last loaded kext at 191216763369: com.apple.filesystems.smbfs          1.8.4 (addr 0xffffff7fa4607000, size 229376)
    last unloaded kext at 142054487429: com.apple.iokit.IOEthernetAVBController          1.0.2b1 (addr 0xffffff7fa33f2000, size 28672)
    loaded kexts:
    com.apple.filesystems.smbfs          1.8.4
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
    com.apple.filesystems.autofs          3.0
    com.apple.driver.ApplePlatformEnabler          2.0.7d2
    com.apple.driver.AGPM          100.13.12
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.GeForce          8.1.6
    com.apple.driver.AppleHDA          2.4.7fc4
    com.apple.driver.AppleMikeyDriver          2.4.7fc4
    com.apple.driver.AppleUpstreamUserClient          3.5.12
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4
    com.apple.driver.AppleMuxControl          3.4.5
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.AppleLPC          1.6.3
    com.apple.driver.AppleSMBusPCI          1.0.11d1
    com.apple.driver.AppleIntelHD4000Graphics          8.1.6
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleIntelFramebufferCapri          8.1.6
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.5
    com.apple.driver.AirPort.Brcm4331          615.20.17
    com.apple.driver.AppleUSBHub          635.4.0
    com.apple.driver.AppleAHCIPort          2.6.6
    com.apple.driver.AppleSDXC          1.4.3
    com.apple.driver.AppleUSBEHCI          621.4.6
    com.apple.driver.AppleUSBXHCI          635.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleACPIButtons          1.8
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.8
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
    com.apple.nvidia.gk100hal          8.1.6
    com.apple.NVDAResman          8.1.6
    com.apple.driver.DspFuncLib          2.4.7fc4
    com.apple.iokit.IOAudioFamily          1.9.2fc7
    com.apple.kext.OSvKernDSPLib          1.12
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.7f2
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleHDAController          2.4.7fc4
    com.apple.iokit.IOHDAFamily          2.4.7fc4
    com.apple.iokit.IOAcceleratorFamily          74.15
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.IOPlatformPluginFamily          5.4.1d13
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.AppleSMC          3.1.5d4
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          623.4.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.3.2
    com.apple.driver.AppleUSBMergeNub          621.4.6
    com.apple.driver.AppleUSBComposite          621.4.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.7.7
    com.apple.iokit.IO80211Family          530.5
    com.apple.iokit.IOAHCIFamily          2.5.1
    com.apple.iokit.IOUSBUserClient          630.4.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBFamily          635.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.8
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
    Also really quickly: I don't know where to put this, but the first time my computer reset, the desktop wallpaper turned back to the wallpaper I had before the one I currently have selected. That was really weird/random. Thoughts?

    It looks as if there's a problem with your GPU. With a Retina machine, that would mean replacement of just about everything, except, perhaps, the flash storage drive.
    Print you kernel panic when you go to your Apple Store appointment. I'm betting that it's a faulty GPU but they will be able to diagnose exactly where the problem lies.
    Good luck,
    Clinton

  • When trying to connect to my Internet indoors my iPad and iPod says authentication required, what does this mean

    Can someone help my iPad and iPod keep saying authentication required, what do I do can to connect to Internet indoors

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