Screen share closes my room out

Hi Quick, question when i hit the screen share my adobe connect room closes?

What is your OS? What browser are you using? What version of Connect (and is it hosted or licensed)? What version of the Add-in are you using?

Similar Messages

  • Mac Mini, screen share setup over network out of the box?

    Greetings,
    Is it possible to screen share and setup a new Mac Mini out of the box? Ultimately, I'm trying to figure out if I really need to purchase a separate screen just to setup the machine.
    Thanks,

    Hello,
    den.thed wrote:
    What other equiptment (HDMI TV, computers, etc...) do you have?
    see > Setting up new mac mini without a monitor - Google Search
    I have a MacBook Pro Retina, iMac, MacBook Air. I'll check out that link.

  • Screen Share in iMessage

    I've been trying to use the screen share feature in iMessage and can't seem to get it to work.  I have two computers with different Apple Id's set up to iMessage.  When I click on details and attempt to screen share it's greyed out.  I made sure that screen sharing was enabled in system preferences.  What else am I missing?

    You posted in the wrong forum.   10.5 is very old compared to Yosemite.  See here where to post to get a more pertinent reply:
    http://discussions.apple.com/docs/DOC-2463

  • Mac Mini drops out of "Shared" status in Finder of iMac - can't screen share-

    I have a 27 inch mid 2010 iMac (with the WiFi problem fixed) 10.8.2
    I also have a new 2012 Mac Mini. 10.8.2 + OSX Server (no monitor or keyboard/mouse)
    (Both are connected via WiFi to a  FIOS - Verizon/ActionTec MI424WR-GEN3I router.)
    Randomly, the Mac Mini dropps out of sight to the iMac -- i.e. it no longer shows up in the "Shared" section of the Finder and, consequently I can no longer "screen share" with it.
    However, OSX server continupus to serve up web pages as expected -- I can ssh into the Mini from the iMac with no problem (i.e. IP connectivity is fine). My Epson WiFi printer and my son's XP based PC show up in the "Shared" section of the FInder. Only the Mac Mini is missing.
    At that point, the only way I know of to get the Mac Mini visible again is to do a "sudo shutdown -r" and viola it reappears in the Finder on the iMac.
    Is there some other way to get the Mini to show up in the Finder of the iMac?
    Is there some kind of "wake-up" command  I can send from the iMac to the MIni via ssh?

    Looks like half of the issue is answered... The WiFi in the mini DOES support WOL, as does the iMac.
    However, the basic problem still remains --
    The Mini is NOT sleeping, but actively running as a server 24x7 -- web and mail (I run my own domain) -- and I can log in to the mini via ssh -- but it is NOT visible as a shared device in the Finder on the iMac, and I cannot use screen sharing. Since the mini has neither keyboard nor monitor, I have to remotely reboot it via ssh - i.e. "shutdown -r" to get it to re-appear so I can screen share.
    The timing is an isue. This "disappearence" seems to happen infrequently and irregularly, but has happened twice since I acququired the Mini on "Black Friday," not quite 30 days ago. If it were a simple "sleep" issue, I would have expected it to happen "hourly" or on some such frequency.
    So, since WOL does not appear to be an issue in and of itself, I suspect I'll have to try to find out if "Shared Screen" is an "Advertised  Service" via BSP.
    Your link to http://superuser.com/questions/306651/wake-macbook-on-wi-fi-without-airport-extr eme is providing a lot of pointers. Now to spend some serious "Google time."
    Since I'm working with the Verizon/ActionTec MI424WR-GEN3I router (FIOS), which seems to handle all of the various protocols without issue, I may have to dig out my old Airport Extreme.
    Now retired, I sold my old 4 story Victorian and moved into a one-floor one-bedroom, and don't need the multiple routers I used to run to inorder for WIFI to cover the house. Sigh.
    And to think "I thought" I retired from the world of System Administration 
    I have a query in to ActionTec to see if they have a configuation Option I have not "deciphered" which will deal with the WOW issue.

  • Jabber Screen share grayed out - SOLVED

    Community, I need your help! I don't know where else to look.
    I have in production CUCM (9.1.2.10000-28) and CUPS (9.1.1.31900-1) and I want to solve a few misbehaviors on CUPS.
    Everything works without problems; except for the screen share, which works just partially our environment was deployed using Jabber for Windows version 9.2.4 now, we are trying to move to the latest version (9.6.0) during the process I found that only the screen share is not working when the call is not initiated by a client running 9.2.4, call, chat, and outlook integration works for all versions.
    Currently we have a mix of this versions:
    9.2.4
    9.2.6
    9.6.0
    My first guess was a misconfiguration problem, but I the phones and users have the correct SIP profile.
    Then I thought it was a problem with the COP file, but I checked in CCO and there is not a cop file under "Jabber for Windows" but there is one if you look under "Jabber for iPhone/Android" (Click here)
    Last I checked the Jabber-config.xml (find it attached) and there is nothing weird.
    What else can I check?
    Why only when the call is dialed from Jabber client with version 9.2.4 the screen share works?
    Reference links:
    https://supportforums.cisco.com/document/103466/uploadinginstalling-cop-file-cucm-cts-18
    https://supportforums.cisco.com/document/106926/jabber-config-file-generator
    https://supportforums.cisco.com/document/133291/how-verify-cop-file-installed-properly-jabber-android
    https://supportforums.cisco.com/document/100421/unable-share-desktop-jabber-windows

    Hi Amit,
    So to confirm, desktop sharing is only available when the CSFs are actively registered to CUCM and appropriate BFCP configured on the SIP profile? This is the only way to enable desktop sharing when using On Premise deployment?
    We currently use Webex Messenger deployment with our internal Jabber and the desktop sharing is avaiable without having to place a call. So gussing its different when using cloud deployment.
    This is fairly crucial for a couple of deployments I am working on currently, this coupled with the fact they they are using Citrix clients with Jabber. Call control in Citrix is proving difficult and one of the customers is happy just to have desktop control wiith Jabber and not softphone. But are you saying that desktop sharing is only available when using the softphone?
    Cheers
    Oli

  • Screen Share on iMessage not working

    I've read several responses to issues like this before.  I am sure of two things: 
    1. Apple has made a pretty basic function that's been common among instant messaging services for the last ten years too convoluted.
    2. iMessage's interfacing of multiple instant messaging accounts is nightmarish and inconvenint to trouble shoot.
    That being said, I'd like to make it work.  (I'd also like Apple to recognize how badly they've managed this though.)  If someone has advice that can help, I'd appreciate it.
    I have set System Preferences correctly.  I have activitated Bonjour, Jabber, and Google.  I have added contacts to Buddies List.  And yet, I still cannot get non-grayed out option to screen share. 
    Other ideas?  Or potential Apple fixes and improvements forthcoming?

    Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Screen Share Issues, Black Screen

    I'm trying to have someone share something in the Adobe Connect room as either a Host or a Presenter. There's a particular program that they're trying to share that is only available on full screen mode on their computer. Whenever it is being shared in the Adobe room, the screen share pod is completely black, but other things that are not full screen can be shared fine. Is there any fix for this?

    Hi,
    When it goes black, hold a flashlight up close at an angle, move it around... do you see a faint Deskrop?
    If so the Backlight or inverter needs replacing.

  • How can I use screen share of my mac mini?  Problems validating

    I recently purchased a mac mini to act as my home media server for audio as my airport express was not playing nicely with my Peachtree DAC.  Anyway, I have set up sharing on the mac mini and can't figure out how to connect from my wife's Macbook, or her iPad.  (I use a PC, so would welcome advice if available on how to connect across platforms as well.)  My goal is to set up the mac mini without a monitor or keyboard connected to it and have it sit with our main stereo. 
    I am able to connect to the mac mini via my wife's macbook IF I ask for permission and I grant it from the mac mini.  However, I am unable to connect no matter what I try if I try to log in as a registered user.  I have tried to add her as a user to the mac mini, I have tried to log in as a guest, and I have tried to log in with a password but no matter what I try, I get an authentication error when I try to log in as an authorized user.  For more clarity, here is what I have tried:
    1.  Added authorized users on the mac mini.  I created a user name for "jeff", "maureen", and "lastname_maureen" on the mac mini and provided a password for each user.  "jeff" and "maureen" are just created on the mac mini, and "lastname_maureen" is the user name of my wife's computer.  I confirmed the passwords, and still am unable to connect.  I have allowed any user on the network to access screen share, and no matter what I do I get an authentication error.  Again, if I attempt to log in from my wife's computer by asking permission, it works fine but I can't figure out how to set up an account to login.  Please help.  Thanks!

    Have you tried connecting one to the HDMI output, and another to the Thunderbolt port (with the appropriate Mini DisplayPort-to-other connection adapter as needed)?

  • I'm trying to use Mountain Lion Server so my family can have separate logins via Screen Share to their iTunes.

    Using Mountain Lion Server so my family can have separate logins and connect via Screen Share.
    Works great, each has their own home directory and permissions are perfect.
    Now setting up iTunes for each with their own Library (not shared), thus keeping multiple Libraries.
    I get this;
    This Computer is already associated with an Apple ID.
    If you download past purchases with your Apple ID, you
    cannot auto-download past purchases with a different
    Apple ID for 90 days.
    What!
    So what it is on the same computer, they are completely separate Libraries never to be mixed.
    If this works, I only need to keep one computer up and running, instead of three.
    Each can do their syncing/backup and connect to the various Airplay/AppleTVs I have around the house.
    How do I fix this.
    Thanks

    Bottom line is you can't - easily.
    You need to make sure that you log out of the server each time otherwise the ID is running. To explain, if you had a laptop with different people using it, your solution works fine. Each time someone logs in, the iTunes ID is different so it works as you can only have one person using the laptop at any one time.
    Now, turning your problem inside-out, you want people to be able to log into iTunes concurrently to use their own version of the program with their own library. This does not seem to work and you get the conflicted ID error message. Even though iTunes is running under their own login ident, I have never been able to get this working reliably and was told that iTunes is NOT a network-aware application as it is designed to be single user.
    The way I got around this was to login as XYZ and to make sure that the ID was changed in iTunes accordingly. However, it did not always work so I gave up with the whole thing.

  • No Video, No Screen share, No idea how to use it.

    I have only ever used iChat to msg back and forth with friends overseas. However, in the last few years I have converted my whole family to Apple and they want to start video chatting. I have read countless discussions and maybe I'm not looking in the right area because really I have no idea how to look for an answer when I not sure what the right question is.
    So here is my question. How do I set this thing up? I do not know that much about routers and ports and all that but I will list what I have and maybe someone can help me out. I as well as the rest of my family have iChat4.0.7 and Running 10.5.6 for the OS. I am hooked up to the internet via wireless router Lynksys WRT350N. I know how to set the router up so that it's not broadcasting it's name and so it has a hefty password but that's about it. When it comes to ports and know where to type in TCP 5190, 5220, 5222, 5223, 5298 or UDP 5190, 5297, 5298, 5353, 5678, 16393-16402 I have no clue.
    I log onto ichat via AIM and Google. For my Google it is connected to talk.google.com for the server out port 5223 and use SSL is checked as far as AIM the server it slogin.oscar.aol.com port 5190 and use SSL is checked.
    By the way I can share screens with my wife in house on the same router but not otherwise.
    I used to be able to share screens and log onto my edit suite across town when I had to remotely help another editor but now when I bought my new MacBook Pro I can not do that anymore. This might be a completely different topic that should be listed under a share screen discussion board... not found that one yet.
    If more information is needed please let me know and I would be glad to give what I know to fix this. It really should not be this hard but for me it seems to have stumped me really good.

    Ok,
    There are different methods of opening ports or allowing applications to use ports in a modem or router.
    AS you want to Screen Share then it would be best to use UPnP (Universal Plug n Play).
    Te Linksys will have this in the Adminstration page of it's set up page s that you can access in a web browser.
    Use these Instructions only as far as gaining access then go to the Administration page/tab.
    Enable UPnP
    Go to the Security tab and Allow it to Respond to Anonymous Pings
    Lets us know when you have done that.
    9:03 PM Thursday; December 18, 2008

  • Is it possible to screen share an old iMac running 10.4 with a new Mac Mini running Yosemite

    Is it possible to screen share an old iMac running 10.4 with a new Mac Mini running Yosemite. I am trying to bring the old iMac screen up on the Yosemite system

    Hello! Not out of the box: OS X Mountain Lion: About screen sharing  You'll have to look for third-party options like Teamviewer

  • Can't access the web but can screen share and secure shell on my network???

    Hi,
    I don't know if this is relevant, but I installed a security patch along with a safari patch the other day and the next morning, I could not access the internet, however I can do things like screen share and ssh. I cannot however view internal websites on my network, whether I'm connected via airport or ethernet cable (attached to either time capsule or the modem directly). Whenever I try to go to a website in either firefox or Safari, I get a message saying I'm not connected to the internet and a "Network Diagnostics" button (which says it cannot fix my problem). Here is what I've tried:
    -Repair Disk (everything OK)
    -Repair Permissions
    -Restart computer
    -Turn Airport card off then on
    -Restart modem and routers, one by one in daisy chain order (and then restarted computer)
    -Tried different browsers
    -Tried connecting directly to modem via Ethernet cable in addition to wireless
    -Restored the System from a time-capsule backup from Sept. 6th (noticed the problem on the 10th)
    -Turned off my firewall
    -Created a new user account and tried it
    -Let my computer remain off for a half hour
    -Zapped the p-ram
    Here's what I've confirmed I CAN'T do:
    -Access the web via either Safari or firefox (haven't tried any other browsers)
    -Access the Software Update Server
    -My iCal calendars cannot access the webdav server
    Surprisingly, here's what I've confirmed I CAN do:
    -Ping other computers on my network
    -Use the Screen Sharing App. with computers on my network
    -Access the internet from every other computer on my network (4 of them)
    -ssh to other computers on my network
    I've been using my computer infrequently lately, and I'm not sure when the last time was I accessed the internet or for that matter when I performed the security patching, but I'm pretty sure it was within the last week and a half. I really don't want to try restoring from an earlier backup, but I'm reaching the end of my rope. Anyone have any other ideas? I'm fresh out.
    Rob

    The problem was either the Security Patch 2010-005 or the Safari update (though I don't have the version number in front of me). Note, I had ignored the iTunes 10 update. I assume that I must have miscalculated the date I performed the updates because the problem persisted after restore from a Sept. 6th backup off my time capsule.
    I went to the Apple Store and they were able to restore full internet access by performing a 10.5.8 combo-update. When we ran Software Update at the Apple Store, the 3 updates were again there available for download, but I am going to ignore them all because of this issue. The people at the apple store agreed that it was the update which caused the problem.
    Rob

  • CAN'T SCREEN SHARE! TRIED EVERYTHING! PLEASE HELP!

    My girlfriend just got a new Macbook and I've been helping her set it up across campus though our network at my university. It worked fine and then one day it didn't. Every time she asks or I ask to share her screen it gives this error to both of us:
    "Failed to start Screen Sharing because: Screen sharing could not be established."
    I've been reading discussions on how to fix this for 2 weeks now and nothing has seemed to work. What is weird though is that I can screen share PERFECTLY with my Uncle who lives in Wisconsin (I am in Arkansas) from campus. However, I can't seem to connect to my girlfriend's computer who is simply just a few buildings away.
    The following is what we've tried:
    1. Switch from wired to wireless network
    2. *Set "System Prefs>Quicktime>Streaming" to "1.5 Mbps T1/Intranet/LAN"
    3. *Set "iChat Prefs>Audio/Video>Bandwidth Limit to both "500" and "None"
    4. *Both computers have a firewall set to "Allow all incoming connections"
    5. *When #4 didn't work we set firewall to "Set access for specific services and applications > iChat.app set to "Allow incoming connections"
    6. Rebooted both Macs
    7. Deleted all com.apple.iChat.X.plist files and started over fresh
    8. *Enabled "Screen Sharing" in System Prefs>Sharing
    *Restarted iChat afterwards
    I think that's all. It is just really frustrating because I can screen share with someone clear across the nation but not someone who is on my same network. The only difference is that she is using a Gmail account through AOL and I am using a @me.com address. I thought maybe Gmail wasn't working so I had her switch to an AOL account and still same error.
    We cannot port forward for obvious reasons at school but it worked before and nothing on the firewall has changed. I work at the IT department at our university and spoke with the person who runs the Firewall and supposedly there are no blocked ports on the part of the network we use. I know with iChat 4 in Leopard it doesn't use a specific port, it bounces around until it finds one according to article regarding port forwarding and NAT routers and iChat.
    The weird part is that when we are both off campus (different houses) and try it, Screen Sharing tries to start, she gets the big words across her screen ("Screen Sharing Started" I think...) and we can hear about 5 seconds of audio and then it errors out again. I really want to get this working can someone please tell me how? This is really frustrating.
    Thanks,
    -jg

    Hi,
    First off from reading this it should be an AIM valid name (@mac.com, AIM or @me.com) to AIM valid name or
    a Jabber valid name (which includes Googletalk valid Gmail IDs) to another Jabber valid name
    (that is both should be using the same type of Buddy list)
    As you say the Apple Doc on this is not clear on the Screen Sharing part - listing only the changes to the AV ports compared to the Previous Doc (Now article HT1507). It does not mention the Screen Sharing at all.
    Reading around suggests the Screen Sharing is based on Apple Remote Desktop and reading the com.apple.ichatAgent.plist with QuickLook shows a reference to a ARD link/process. (the same can be seen if you install Developers Tools from the Install disk which will give you Property List Editor which will open the .plist files).
    The Article TS16929 (Previously Doc 106439 shows that Apple Remote Desktop uses port 5900 and 5988.
    Having said that though I run Little Snitch, an application that monitors and reports which IPs and Ports and application is trying to use. This shows me a completely random port in the 15xxx range along side the AV port 16402 for the Audio component. It maybe that Apple Remote Desktop also moves to a random port after it has established a connection.
    Most people fail on the Audio part and get the standard Log Pop up screen to send or not to Apple - BUT you clearly have the other message...
    "Failed to start Screen Sharing because: Screen sharing could not be established."
    .... which is unrelated to the Audio part.
    This would clearly put things in to the realms of a firewall or setting issue with possibly modem/router or LAN features getting in the way. (Leaving aside ISP related things for the moment).
    You say iChat is in the Allowed Specifics List in the Leopard Firewall.
    You say that nothing has changed on the Campus Firewall and can connect Off-site form On-site so it would seem not to be there.
    On this last issue, check if they have introduced a Streaming cap on Intra-Site links. They may be trying to prevent other things such as Peer-to-Peer File Sharing or thing like everyone sharing their iTunes Libraries and other similar activities. The ability to Share Optical Drives re MacBook Airs maybe a factor.
    I would tend to look towards your girlfriend's Mac.
    Since iChat 2 it seems that some failed chats seem to hold on to ports or have some hold over the Network going on.
    It seems most common when in System Preferences > Network the drop down at the top listing "Location" is left at the Automatic Default.
    There are essentially two fixes for this.
    1) Set up another Location and copy the settings across and switch between the two to force the Network to re-establish itself.
    2)A longer way of clearing what is going on.
    a) Shut any Airport card down if using WiFi
    b) Shut down the computer.
    c) Disconnect any Ethernet cable from either Computer or routing device (whichever is easier to reach but leave the routing device still connected to the Internet - just isolate the computer from the Internet)
    d) Restart the computer (this is with no Internet Connection)
    e) Restart iChat.
    f) Restart Airport card or plug in Ethernet cable.
    g) Using the Buddy List, select Available and make iChat Login (can also be done from the iChat Menu (> Accounts submenu in iChat 4)
    On your last paragraph I would ask if you can Video chat at this set of locations ?
    This is because in this scenario a feature of one of the modems may be an issue.
    Some modems and routers have DOS (Denial of Service) or SPI (Stateful Packet Inspection) protection. These tend to be threshold based and have no setting control in the devices set up pages (other than On or Off).
    iChat can stream so much data, particularly in Video chats over what are now quite high Internet speeds that a DOS feature will consider it an Internet attack and cut the port involved. SPI tends to be judging whether the data stream is valid and does not seem to keep up and the result is the same.
    In Video chats the end that has the Problem tends to get a Error -7 In the Log.
    The Other end gets the "No Data for 10 Secs" message.
    Summary.
    Essentially though as you have tried a deletion of all the .plists for iChat and you imply both ends it is more likely something about the Network or how the Mac thinks Network resources are already allocated.
    There is not an easy .plist deletion for this hence the two methods listed above.
    NOTEs: 1) #8 in your list is not related to iChat.
    This is what you can now use of Apple Remote Desktop itself. It has it's own Screen Sharing app (without Audio like iChat) that is invoked from the Finder's Go Menu > Go to Serve and entering a VCN:// IP address. (As a System Application, as it were, it is in /System/Core Services/Screen Sharing.app)
    It does need both Macs to have the Setting Enabled as you have done it #8 though
    2) Some ISPs it is suggested block Screen Sharing. (Verizon was the name I heard mentioned). How they tell what the data steam is specifically I do not know as it would seem that the Audio part of an iChat Screen share would make it look like an A/V chat and that Apple Remote Desktop must be a valid way of working for some people. However iChat is Peer-to-Peer in AV chats and Screen Sharing and some ISPs are known to actively work against these file sharing apps that bear the same generic term.
    In your case I do not think this applies as you can Connect Off site via whatever ISP your Campus uses.
    I hope this helps.
    9:58 PM Wednesday; October 1, 2008

  • Special Keys(Ctrl-opt-esc) in Screen Share no longer working after latest update

    I typically remote into a machine back home through icloud once or twice a week to help my wife kill a program that can get stuck.  I used to be able to send command+opt+esc to get to the remote computers force quit applications window.  But now when I do that after the latest update, it only does it on my computer and no longer send the command to the remote screen share session.
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    (A) Try reset iPad
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    (B) Close all apps in the multi-task window
    1.Double-click the Home button.
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    3. Preview will fly off the screen.

  • Since updating to Lion I can no longer screen share on Snow Leopard

    Hi all,
         I'm hoping someone might have some insight to the problem I'm experiencing with Screen Sharing.  I have two macs that I use - one is a Mac Mini 2010 Server model running Snow Leopard.  The other is a MacBook that is running Lion. 
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    It's aggrivating, in as much as these computers are on two different floors of my company, and being able to see the screen makes life easier.
    I should also point out that I am able to successfully share the hard drives / files between both computers going back and forth (Snow Leopard to Lion and Lion to Snow Leopard) - it's just the screen sharing that no longer functions.  When I attempt to access the other computer screen it will act like it is signing in but just hangs and does nothing.
    I know there is probably much more information that someone will need to help me solve this, but I don't know where to look.  But I'm hoping that with at least this much information you might be able to tell me where to look to get this corrected.
    Much thanks.

    Nathan Miah wrote:
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    If you want.
    or maybe install Snow Leopard using the disc it came on with my Mac and just set it up from a Time Machine Backup on my external hard drive (since it works under SL)?
    Did you install Lion on an empty partition, or did you upgrade Snow Leopard?  If you upgraded, I'd not recommend erasing it, since your backups are apparently gone.  It's doubtful Snow Leopard will recognize them. 
    It's not just backups on the drive either, there are other important things on there, so why won't they show?
    Mixing Time Machine backups and other data is not a good idea.  See #3 in Time Machine - Frequently Asked Questions.  It sounds like the whole disk is corrupted.
    I just really don't understand how this happened. Could it not be an issue with WD because they haven't issued firmware to support Lion yet?
    If this is a simple external HD, connected by USB or FireWire, no, unless you installed some of WD's software on it.  That shouldn't prevent it from being seen at all, but anything's possible.

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