Screen Share Issues, Black Screen

I'm trying to have someone share something in the Adobe Connect room as either a Host or a Presenter. There's a particular program that they're trying to share that is only available on full screen mode on their computer. Whenever it is being shared in the Adobe room, the screen share pod is completely black, but other things that are not full screen can be shared fine. Is there any fix for this?

Hi,
When it goes black, hold a flashlight up close at an angle, move it around... do you see a faint Deskrop?
If so the Backlight or inverter needs replacing.

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R7950 Graphical / Stability Issues (black screen)

Hi everyone,
Here's the situation I'm currently facing. Yesterday I purchased the MSI R7950 OC version from Amazon, and had it shipped overnight. Received it this afternoon, installed it, and decided to go on Battlefield 3. Was in a game for only about 2 to 3 minutes when I got graphical small squares on the screen, then got black screens on my monitors. Also tried Arma II and it kinda locked up for a moment and got the black screens, forcing me to hard restart the system. I've had this issue in the past with a different card, though I don't specifically recall the exact remedy. Think I possibly upgraded the PSU, and it resolved the issue. However, the odd thing is that the card I replaced is a MSI Hawk R6870. Based on the power requirements linked in this forum, they are about close to the same usage. Below is the specifications for my current setup:
MSI 870U-G55 Motherboard
AMD Phenom X4 3.4GHz
8GB Crucial DDR3 1600MHz
MSI R7950 OC (previously was the MSI R6870)
CORSAIR TX Series CMPSU-750TX 750W PSU
Additional Power consumptions:
1x 128GB SSD Drive(primary)
4x Sata II Drives (500GB, 2x 750GB, 120GB)
4x 120mm fans, 1x 140mm fan (Antec Dark Fleet DF-30 case)
NZXT SEN-001 fan controller
2x LED Lighting
That's about all. The system runs stable and fine with the R6870, and it's been the same setup since August 2011. I did use the 6 to 8 connector, which I might go double check as I see Newegg mentions it having the 6+2. Just wanted to get some feedback on this particular issue though. It's actually the first GPU to even have an 8 pin that I've own. Most all are just the dual 6 instead of 8 + 6.
Cheers,
imperialyap

Quote from: badboy2k on 05-January-13, 11:51:11
if its artifacting and black screening the card is faulty as those are very low power usabe cards! so if your in the USA then RMA it to msi if your in europe then return the card to seller for them to perform the RMA!
Indeed so, that's exactly that the card does. Well that's a first on having a card come DOA, but I had a bad feeling since the R6870 works fine. Thank you badboy2k for the response.. I do appreciate.

MacBook Pro, about 4 years old. When I turn it on you get the apple screen; then a black screen; and nothing further. The pointer still points on the black screen, the column still goes up/ down. Any ideas? Alx

Mac book pro about 4 years old. When you turn on you get the white apple start screen; then a black screen; then no further. On the black screen you can see the pointer, the pointer moves when asked, the pointer gets dark/light with the appropriate keys pressed. Tried turning on/off; also with shift key pressed. But only darkness. Alxat

Hi there Alxat,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
https://support.apple.com/kb/TS2570
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
-Griff W.

Recently whenever i plug my ipod nano to my pc the pc shuts down to a blue screen then a black screen then windows error message i have the latest version of itunes and software i just got this dec 2012

as of today when i plug my 7th generation ipod that i just got for christmas 2012 my pc shuts down to a blue screen with alot of writing then to black screen with alot of writing then to an all black screen then and windows error message my computer is ingood condition no malicious malware and has been clean i need help
thank ycj

let me get back with the answer with what the messages say on the blue screen and the black screen if i can read them fast enough before it shuts down i have windows 7 professional

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. What's wrong and how do I fix it? Help!

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. Tried it 10 times with the same result. What's wrong and how do I fix it? Help!

Oh no Mr.Ected!
I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
AmberF_VZW
Follow us on Twitter @VZWSupport

How do I stop my ipod touch from cycling from the slide to unlock screen to the black screen with the cycling gear? It does this every two seconds.

How do I stop my iPod touch from cycling from the slide to unlock screen to the black screen with the cycling gear? It does this every two seconds.

If not successful try the remaining items of
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Screen Share issue!

Screen share works when i connect from my mac mini to my macbook, but the other way around, i can only access my file on my mac mini from my macbook, there is no option for screen share, even though i have screen share activated on both machines. vnc does not work either. Little help?

Hi Harshini,
Please help us help you.
You will need to give us some more information if you want the Community/LCCS team to help you with this issue,.
What is the issue exactly? How would you want this feature to behave?
Should it stretch the image of the shared screen to fill up the black space?
Wouldn't that create a new issue though? ("hey guys! the screen is stretched when the publisher/subscriber have different resolutions").
JG & I gave it a quick try with ConnectNow (my screen was at 1920x1200 pixels and his was at 800x600 pixels). ConnectNow is a web conferencing application that uses LCCS' screensharing feature (among other features).
Everything works as expected (if the resolutions are so far off, usually the person watching with the higher resolution will see some black space around the shared image).
Thanks,
Julien
LCCS Quality Engineering

E72 Camera issue (black screen)

Hi everyone, I am having a problem with the camera in my E72. When I try to use it, it givesme a blank, black screen (no image is visisble as through the lens). Although the right hand side of menu does appear on screen if I press the button, nothing can be selected. It is as if the camera application gets hanged.
I recently updated firmware that resolved the issue. However, it was hardly for 2-3 days and it came back and am unable to use camera again.
Anyone faced same issue, or tried something to resolve it?

The "Ultimate Solution" is not the hard reset because i tried it with the "bloated other files" problem and this camera issue, and it didnt cure the problem.
I just got the headsup from Nokia Care Point that my device couldnt be fixed in a reasonable time so am being sent a replacement. so i'll advice if your device is still warranty covered, then send it to a Nokia Care Point.
The Engineers couldnt fix it in two weeks so its obvious even a software revamp wont fix it, let alone a hard reset.
Cheers

U310 Windows 7 boot issue - black screen

Hi
my u310 w7 500Go i3 I bought less than two months ago got problems since some time already for booting. Nothing happens except Caps light blink on the keyboard + power and battery lights. Only black screen (no bios, lenovo message whatever)
Until now I was able to get it back 3 times after 'trying' a number of times (30 ?) pressing the power button on/off or just waiting. One time I just waited for 1 hour and it was booting on the first press of power button. This time I am about to give up.
I have tried to press F2, F8, F10,F12 just after poweron (not sure if i have to use function key or not at that time, i set it back in bios to'normal' mode with Fn)
I tried with power cable plugged/unpluged.
I tried connecting an external DVD drive with W7 recovery disk. I tried to press recovery button. Nothing happens. (DVD drive lights up)
help would be much appreciated!
thanks
hervey

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,
Please try disconnecting all cable and battery from the unit , Now press the power button for 30-40 sec then release , perform this action 4 -5 times , now connect AC adaptor to check by powering on and booting the system. If system is working fine you can shut down and connect the battery to check
Do give this a try and let us know
Hope This Helps
Cheers!!!
WW Social Media
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IMAC start issues: black screen and required to enter EXIT.

At iMAC start I get black screen with Root directory and requested to enter EXIT to continue. This happens very frequently. Can somebody help me to solve this issue? Thanks

I would suggest booting from the Recovery partition, choosing Disk Utilities, then running Repair Disk and Repair Permissions. See if that clears this issue.
Others may have suggestions, but if the above doesn't work you may need to reinstall Mountain Lion...again, from the Recovery partition.

15"MBP(late 2011): Bootcamp Issue - Black screen on reboot

Hi,
Im running into this issue that I can't fix no matter what I do.
I run bootcamp assistant to attempt to install windows 7 (even though I tried with win xp and another win 7 dvd with the same result) when I click "Start Installation" and my computer reboots it goes straight to a black screen with a blinking cursor at the top left and then nothing. I've left it for hours and nothing happens.
I searched for people who had a similar issue and tried what they've suggested. I've tried fixing the drive in disk utility, removing the windows partiton and creating it again, reseting the smc, reseting the pram and still I get the black screen.
Im am using an external optical drive.
I hope somebody can help me.
Thanks,
Atanas

If Boot Camp Assistant won’t open because you haven’t updated your firmware or system software Boot Camp requires that you have Mac OS X v10.5 or later, and the latest firmware, installed on your computer. Some computers may require more than one firmware update.
To update your computer’s system software:
1 From the Apple menu, choose Software Update. 2 If an update for Mac OS X appears in the list, select it. 3 Click Install.
To update your computer’s firmware:
1 Go to www.apple.com/support/downloads. 2 Search for the firmware updates for your computer.
For example, search for “Mac mini firmware update.”
Important: Some computers may require more than one firmware update. See docs.info.apple.com/article.html?artnum=303880 for the current updates available for your computer.
3 Download all applicable firmware update packages. 4 Open each package and follow the onscreen instructions.
Hope this Helps!

Quicktime Codec Issue--Black Screen

I am having trouble viewing a movie I made about two years ago. The sound is okay, but when I attempt to open the film in Quicktime (it is in a quicktime file) or in Final Cut, the screen is always black. Since I last viewed the movie, I have updated my system, quicktime and Final Cut a number of times.
When I try to open the movie using the old Final Cut elements, I get the following message: "Codec not found. You may be using a compression type without the corresponding card." I saw a post about a similar problem that suggested going into system preferences and enabling quicktime legacy decoders. I have done so, but it did no good. I have also upgraded the DivX codec, because one thing I read suggested that might help.
I would appreciate any other suggestion about other codecs I might need or anything else that might help. Is there a way to check to see which codec I need, if that is indeed the problem. If it makes a difference, the movie is in HD.
Thank you.
Lee

Lee Feigon wrote:
Is there a way to check to see which codec I need, if that is indeed the problem. If it makes a difference, the movie is in HD.
Select the file in the Finder, then do "Get Info" and look at the "More Info" part of the pane. It has a section for codecs and should tell you. Otherwise, open it with the QuickTime Player app and use "Show Movie Inspector" from the Windows menu to get the codec info.
charlie

New screen standby bug (black screen with mouse cursor)

It seems there is a new issue with adobe messing up the monitor standby process.
This time the monitor turns of at the setup time, but after a few minutes turns on again showing a black screen with the mouse cursor in the middle.
Happens with me if i have any kind of webbrowser running in the background, as soon as i quit the browser my screen stays off again. But with open browser windows it often turns on again and shows the black screen with the mouse cursor.
Anyone else experiencing this problem?

I haven't been able to reproduce this. What makes you suspect Flash Player? Do you see this behavior if you uninstall the player? What output do you get if you type the following commands in a command prompt window?
powercfg -lastwake
powercfg -devicequery wake_armed
Thanks,
Chris

Lenovo Ideapad U410 - no screen output or black screen, and just out of warranty

My kid has been using this laptop and loved it, but mentioned a while ago it was difficult to power it back on after turnned it off. However she managed to work around by putting it in hibernate/sleeping mode only, or recycling the system many times (by holding on power button to force it off). The issue was black screen (no Lenovo logo) but computer was on. I didn't pay much attention because she can still make it work, and I was too busy. Last week, there was a windows update (again) and the computer was forced recycle. It never comes back alive again. The same, computer is humming, but no any visual output on screen, just black. Tried novo button, bootable USB, external monitor, all no use. Check the warranty, just over by 2 months! Asked the service store, to fix will cost at least $200-$300 to replace the motherboard! It does not make sense when spent a bit more could buy a new notebook. But my kid liked it and it does not make sense to throw it away either, when it still looks pretty new and only being used very lightly (schoolwork only). It is sad, especially the brand has been gainning my trust. I probably don't expect a "good" solution either from Lenovo or community, but just throw my frustration here (only because have just registered the account and there is no support email or web form). If Lenovo want to make customer happy, the part shouldn't be so expensive for a short-lived laptop! Just by the way, there are many posts about Ideapad's black screen issue, and many blameed window 8.1 for the compatibility problem. It made me thought so too because the initial sympton was exactly the same. The best thing you should do: don't waste time on fixing the driver or config, get the hardware replaced as soon as you could when still in warranty. If not so lucky, probably think it twice next time when you want to buy a Lenovo.

Welcome to the Lenovo Community !
Sorry to hear of all the problems. Here are a couple of things to try........
First, try a reset of the BIOS. The procedure can be useful in resolving some hardware conflicts which your computer may have. Just do this......
1. Unplug the charger / adapter.
2. Press and hold the Power Button for 15 seconds.
3. Plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
If you are comfortable working inside your laptop. try this........
Try the reset again with the battery removed.
If the reset didn't resolve the problem then you may have a failed piece of hardware preventing the bootup. Remove the battery, hard drive, optical drive, memory, wireless card and bluetooth if it is installed. Now try to power up the stripped laptop. With all the hardware removed you should have lights come on and it may possibly beep since there is no memory installed. If the laptop is showing signs of life start adding hardware one piece at a time starting with a memory module and boot up the laptop. If it doesn't power up try the memory in the other slot. Also try the other memory module separately in both slots if two are available. If it is still showing signs of life add another piece and boot. Do this for each item until it doesn't power up again. The last piece of hardware installed is your problem part.
The link below is for your model's Hardware Maintenance Manual. The manual will explain how to remove the various hardware items. When working inside your system please follow all precautions and recommendations that are noted in the manual.
http://download.lenovo.com/consumer/mobiles_pub/ideapad_u310_u410_hmm_1st_edition_mar_2012_english.pdf
There is also a Lenovo Training video that will show you how to remove the various items. These are listed in the FRU section.
http://service.lenovo.partner-management.com/content/CourseWarePublic/12769/player.html

My he 2000 laptop's screen shows only black screen, even if I tr

Even if I try and hook it to a different monitor is there a fix for this?

Hello ReverantSoul,
Welcome to the HP Forums!
I understand your screen is blank, even when connected to an external monitor. Does the notebook sounds like it is turning on, or have any lights indicating it is getting power?
Here is a good place to start troubleshooting startup problems:
Computer Does Not Start and the LEDs Blink or the Computer Beeps
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
It would help to know which product you are using.
For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number?
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Screen Share Issues, Black Screen

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