Screen sharing image quality issue

When I share my screen with another participant the picture/image (screen) quality is so poor that the other participant cannot read the text on his/her screen.
Is there any way to configure the Skype to improve the quality?
If not can we get an answer from Microsoft representative on when we can expect an improvement? The picture quality is significantly worse than other services (e.g. join dot me).
Thank you for your responses.

Hi kerojarun,
I am using version 6.11.0.102 (latest) with Windows 8 on a desktop (HP) as the sharing party and Surface RT and Surface Pro on the recepient side. I shared both desktop and window with the same results. Network speed should not be an issue as video and audio quality is normal and these type of communication methods are more sensitive to a network quality (not just speed) than a static content (image of text).
If I have to I will test with multiple computers and networks. I just expect better support from Microsoft as the quality is significantly worse than join.me in the same environment and conditions.
If I may ask can you test in your environment and compare Skype vs join.me? You will see the image (text) quality difference for yourself.
I really want Microsoft to improve this feature in Skype so users do not have to use another product (e.g. join.me) for content/web/application sharing.
Regards,
Zbysek

Similar Messages

Image Quality issue with script

So I recently wrote a simple script to output an image at a bunch of different resolutions. However, I am running into an image quality issue that I don't run into when I do the same thing manually.
Here is an example image showcasing the image: http://terminalvelocity.ca/temp/notworking.jpg
As you can see along the top of the model's forhead there is destinct color fragmentation. Which seems very strange.
Here is the script, it is pretty simple, it asks for a few simple config options. (the above image was created using default settings). It then figures out the correct ratios and loops through doing each resize, saving the image, then reverting the history so each iteration uses the original image data and not the resized version:
doc = app.activeDocument;
openFilePath = Folder.selectDialog ("Where do you want the images to be saved?");
maxSize = Number(prompt("What would you like to be the maximum length of the long edge? (Image is never upsized) (pixels)", 2800));
minSize = Number(prompt("What would you like to be the minimum length of the long edge? (pixels)", 100));
gap = Number(prompt("How much smaller should each image be? (pixels)", 100));
quality = Number(prompt("What quality would you like the JPG exported as (0-12)", 10));
var size;
var primary;
var secondary;
if(doc.width > doc.height){
          primary = doc.width;
          secondary = doc.height;
}else{
          primary = doc.height;
          secondary = doc.width;
var ratio = secondary/primary;
var size = [];
for(var i = maxSize;i>minSize;i-=gap){
          var p = i
          var s = i * ratio;
          size.push([p,s]);
var w;
var h;
var n;
for(var i in size){
          if(doc.width > doc.height){
                    w = n = size[i][0];
                    h = size[i][1];
          }else{
                    w = size[i][1];
                    n= h = size[i][0];
          if(doc.width >= w && doc.height >= h){
                    doc.resizeImage(w,h,null,ResampleMethod.BICUBICSHARPER);
                    jpgFile = new File(openFilePath+"/"+n+".jpeg" )
                    jpgSaveOptions = new JPEGSaveOptions()
                    jpgSaveOptions.embedColorProfile = false
                    jpgSaveOptions.formatOptions =
                    FormatOptions.STANDARDBASELINE
                    jpgSaveOptions.matte = MatteType.NONE
                    jpgSaveOptions.quality = quality
                    app.activeDocument.saveAs(jpgFile, jpgSaveOptions, true,Extension.LOWERCASE);
                    doc.activeHistoryState = doc.historyStates[doc.historyStates.length-2];
In comparison, here is an example of an image of the exact same resolution that does not exhibit this issue at all:
The steps taken to save this image were as follows: http://photography.terminalvelocity.ca/content/images/2012/avery_konrad_6/horizontal/1500. jpg
Image > Resize > Bicubic Sharper (1500px);
Save For Web
     Jpeg
     Quality 75
     Optimzed: true
     Progressive: false
     Blur: 0
     Convert to sRGB: true
Anyway, as you can see, The manually exported image does not have any of the quality issues that are present within the scripted image. I am pretty new to photoshop scriping so am assuming it has something to do with me missing some sort of option in the save settings. Any help would be swell.
Also note, this doesn't occur on all images, I usually don't see an issue when using the script, however, something about the tones of this particular photo make it really obvious.
I am using the latest version of Photoshop CS6 (creative cloud) on Max OSX
thanks so much!

I'm on windows find the bicubicsharper does not work well it the image being resized has been highly sharpened all ready. Because of my Photoshop preferences I had to make minor modification to your script. I'm also a bit colorblind so i don't see many color issues so I include a screen capture if what windows does with your image and script.
var orig_ruler_units = app.preferences.rulerUnits;
app.preferences.rulerUnits = Units.PIXELS;          // Set the ruler units to PIXELS
doc = app.activeDocument;
openFilePath = Folder.selectDialog ("Where do you want the images to be saved?");
maxSize = Number(prompt("What would you like to be the maximum length of the long edge? (Image is never upsized) (pixels)", 2800));
minSize = Number(prompt("What would you like to be the minimum length of the long edge? (pixels)", 100));
gap = Number(prompt("How much smaller should each image be? (pixels)", 100));
quality = Number(prompt("What quality would you like the JPG exported as (0-12)", 10));
var size;
var primary;
var secondary;
if(doc.width > doc.height){
          primary = doc.width;
          secondary = doc.height;
}else{
          primary = doc.height;
          secondary = doc.width;
var ratio = secondary/primary;
var size = [];
for(var i = maxSize;i>minSize;i-=gap){
          var p = i
          var s = i * ratio;
          size.push([p,s]);
var w;
var h;
var n;
for(var i in size){
          if(doc.width > doc.height){
                    w = n = size[i][0];
                    h = size[i][1];
          }else{
                    w = size[i][1];
                    n= h = size[i][0];
          if(doc.width.value >= w && doc.height.value >= h){
                    doc.resizeImage(w,h,null,ResampleMethod.BICUBICSHARPER);
                    jpgFile = new File(openFilePath+"/"+n+".jpeg" )
                    jpgSaveOptions = new JPEGSaveOptions()
                    jpgSaveOptions.embedColorProfile = false
                    jpgSaveOptions.formatOptions =
                    FormatOptions.STANDARDBASELINE
                    jpgSaveOptions.matte = MatteType.NONE
                    jpgSaveOptions.quality = quality
                    app.activeDocument.saveAs(jpgFile, jpgSaveOptions, true,Extension.LOWERCASE);
                    doc.activeHistoryState = doc.historyStates[doc.historyStates.length-2];
app.preferences.rulerUnits = orig_ruler_units;          // Reset units to original settings

Image quality issues in PS - word to PDF

Hi,
I am having major image quality issues when trying to make my word document a clean, clear PDF. Images become distorted. Borders for tables and text that are equal px size look like they are different sizes throughout the document.
I have searched the internet, read help, and tried many different things:
Word 2007 - Changed image %, image size, export options, adjusted px for borders, used different styles
Acrobat 9 Pro - Changed import settings, import options, print options, tried press quality, high quality, etc.
Photoshop CS4 - Changed ppx, file format, compression options
What can I do to get a clean, clear PDF file with the images and borders preserved?
Thank you.

In converting a MS Office file to PDF, Photoshop cannot help in any way and will likely cause more harm as it may rasterize vector data. Expect your ideal answer in the Acrobat forum.

Bizarre Lightroom image quality issue

I have a weird image quality issue with Lightroom, when opening RAW files (haven't tried it with any other file format, admittedly).
Here's an example of how the image appears in Lightroom. As an experiment, I exported the image as a TIFF and opened it in Gimp to see if it was just down to a display issue, but the exported TIFF showed the same quality issues as Lightroom. Aside from exporting as a TIFF (and then saving as a Jpeg), this image is SOOC:
<a href="http://www.flickr.com/photos/swisstony10/4912360565/" title="IMG_4134 by swisstony10, on Flickr"><img src="http://farm5.static.flickr.com/4093/4912360565_5891c0160f.jpg" width="333" height="500" alt="IMG_4134" /></a>
If I open the same image in Canon's own DPP software, this image quality issue does not occur, so I know that it's not an issue with the memory card, the camera, or my laptop's monitor. The SOOC image from DPP (exported as a Jpeg) looks like this:
<a href="http://www.flickr.com/photos/swisstony10/4912362053/" title="IMG_4134b by swisstony10, on Flickr"><img src="http://farm5.static.flickr.com/4116/4912362053_1ca92078c9.jpg" width="333" height="500" alt="IMG_4134b" /></a>
Has anybody else experienced this, and if so, is there a fix? (there had better be - I'm not going to be overly chuffed if my expensive Adobe software is being outperformed by the free stuff.. )
Russ.

This is proving to be an extremely helpful forum!
Thanks for the advice on embedding my calibrated colour space - I don't very often send files anywhere other than my own home network (where all the monitors are calibrated), and when I do upload any to Flickr, it's never caused a problem in the past (and if I get anything printed by a lab, I use their ICC profile). I'll definitely keep that all in mind though..
Here's the original RAW file of the image I used as the example https://www.yousendit.com/download/aHlUa3ZONmNFd2Z2Wmc9PQ - I hope that helps someone to shed some light on what's going wrong. From what you've said though, it does look as if this is just an extreme example of something that Lightroom isn't very good at doing.
As I said in my original post, it'll be a bit disappointing if that's the case though, because a fair amount of the pictures I take tend to be of bands playing in what are, let's face it, diabolical conditions for photography. (At the festival I was attending at the weekend for example, all of the photographers - even the seasoned pros - were moaning about how awful the lighting was in the Big Top, and how much it sucked to try and get a decent picture there, as opposed to the main stage where everybody wasn't completely backlit by either red or purple lights. I appreciate that Lightroom is a much more powerful tool than Canon's DPP - the noise reduction controls on their own completely rock - but I must admit I'm a bit surprised that it can't handle highlights terribly well...

Image quality issues - Sony Handycam (MPEG) to iMovie / iDVD

I have read through dozens of posts but the recommendations vary widely and am hoping I can get some guidance specific to my situation. The image quality I am getting from home movies I edit in iMovie11 and burn to DVD in iDVD are far inferior to the original material.
I have a Sony DCR-TRV17. This camera is a little over 10 years old. It is a miniDV with 500 lines resolution, 680K gross pixels and uses MPEG. While not HD, the image quality is exceptional. The DVDs I used to create using my Sony Viao likewise looked fantastic. But the results I get from iMovie and iDVD are on par with VHS -- very poor, especially in low-light.
I hope the issue is just the settings when I import, edit (iMovie) and share to iDVD. I generally use the default settings, and often alternate settings don't seem to be selectable. It also sounds from other posts like iMovie sacrifices quality for reduced file size and increased simplicity? I would appreciate help with the following:
1) Please list the settings I should be adjusting from default when I a) import, b) edit in iMovie11 and c) share to iDVD and burn -- and the recommended settings for each
2) Is there a process I should be trying? Should I be creating test DVDs using different settings at each stage and then reviewing various setting combinations to find the best one?
3) I will most probably buy an HD camcorder very soon, and plan to burn to Blue Rays. I have no problem with going ahead and buying Final Cut and an external drive to burn Blue Rays. Should I just go ahead and do it and get away from iMovie / iDVD entirely. Will Final Cut solve this issue for my old miniDVs without a whole lot of hair pulling? Or will I still have to tinker with a bunch of settings or convoluted processes to get it "right." I never had to tinker with settings on my Viao. Really expected Mac software to be more user friendly…
Thanks very much for any help or advice!

On Import you could try unchecking Optimize video and choose Full Size. Your disk space however will get eaten up incredibly quickly choosing these settings as each hour of video = 40GBytes of disk space. So be forewarned about how big those files will expand as they come off the MiniDV tapes.
Another thing you will immediately see a difference in is how you move files from iMovie to iDVD. Share to iDVD while named in an intuitive way, is NOT the best way to get good quality DVDs out of iMovie. Instead you want to Share to Media Browser. Choose the Large Size setting. Then quit iMovie. Open iDVD, click the Media button, the Movies button. Find your project listed under the iMovie star icon and drag it into the iDVD project. Burn the Disc and see if you get a higher quality disk by Sharing to Media Browser instead of Share to iDVD.
If you choose a Blu-Ray burner, also get a copy of Roxio Toast. The encoding to Blu-ray that Toast provides will be top notch and prevent you from making mistakes as the recordable Blu-ray disks are more expensive than DVDs. So every mistake will be expensive.

DVD Playback - Image Quality Issues...

I'm curious to know if others are experience sub-par image quality when playing standard DVDs in the iMac with a 24" screen. The picture of the DVDs is sub-par compared to playback of the same DVD on a regular TV monitor. Also, playback is jumpy and or pixelated (looks like digitizing errors) despite the DVD being new and which plays back normally on a typical DVD player and TV monitor.
Is anyone having similar issues? My computer is new, so this seems odd...

Hi AM249
Welcome to Apple Discussions
SuperDrives are way more senitive that tray load players, is the DVD scrached or dirty?
Dennis

Problems with screen saver image quality

Just got a MPB 15 inch. Very happy with it but have a small problem with the screen saver. I use my i Photo folders as the source for screen saver images. Some photos are shown in very good quality but others are very poor - as if low res. The original images are all of the same high quality. Seems to occur whichever video setting is used under power saving. A minor issue I now but any ideas?

Hi, Mark. Apparently some of the photos being used are low-resolution thumbnails, not full-resolution images.
What version of iPhoto do you have, and which OS version are you running? On my MBP running 10.5.6 and iPhoto 7.1.5, "All folders" is not an option in the Screensaver pane of System Prefs, so I don't know what you're actually choosing. But if I select "Pictures" (which refers to the Pictures folder in my Home folder), then the screensaver uses every .jpg file that it finds in any of the several iPhoto Libraries inside my Pictures folder. The thumbnails created by iPhoto are .jpgs, so they get used by the screensaver along with full-size high-resolution images.
The solution is not to select a folder that contains any thumbnails.

Leopard Screen Sharing (VNC) Quality?

Before Leopard I used to use Vine VNC Server for accessing my Mac over the internet. Now that Leopard has its own VNC (Screen Sharing) server built in theres no need to use it.
Normally when I VNC'ed to my Mac over the internet using UltraVNC on Windows it would automatically select the best image compression/quality (eg only displaying 256 colors only etc) to make it much quicker over the internet.
But the new Leopard VNC server only seems to allow full quality screen sharing, which is painfully slow over the internet (esp as my macs running at 1600x1500!), selecting anything other than Auto in UltraVNC will instantly disconnect after entering my VNC password.
Does Leopard's VNC (Screen Sharing) support compression/image quality like Vine VNC? If so how do you enable it?
Thanks for any help!

Thats what I thought as well, the "Allow control" option in ARD admin prefs is off. When ARD admin is not launched VNC to the computer works fine. If ARD admin is opened I can no longer VNC to it. Its like the "Allow control" pref doesn't actually do anything & instead is forced on always

Screen Sharing Observe Quality

I found on a few web site a handy tip to change the quality of screen sharing. The tip says that opening terminal and typing:
defaults write com.apple.ScreenSharing controlObserveQuality #
Where # is the quality of the screen sharing: 1=black and white, 2=grey scale, 3=8 bit color, 4=16 bit color, 5 = full color
I've tried this with ichat 5.0.3, but it doesn't seem to work. I still get full quality even if I set it to:
defaults write com.apple.ScreenSharing controlObserveQuality 1
Any help here?
Thanks,
D

Opps,
Just spotted something
defaults write com.apple.ScreenSharing controlObserveQuality #
This s not an iChat setting. It is not a .plist to do with iChat
Most likely it is the setting for the Screen Sharing App. (see System Preferences > Sharing)
The app can be invoked by going to the Go Menu in the Finder > GO to Server and starting the line with VNC:// (Instead of SMB or AFP)
The app that runs this is "hidden" in /System/Library/CoreServices and not in the Applications folder.
I take it this was the Hint ? (which says it is VNC connections = plain Screen Sharing).
10:16 PM Tuesday; August 17, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Screen share image quality

Hello,
I have been working on the screen share aspect of LCCS and have a question around image quality.
I know there are settings around performance and quality but I need advice on what the best setting
is in order to get high quality frames without pixelation.
Having used Skype screen share, which is high-quality without any sort of pixelation, I am wonder
if it is possible to achieve that with LCCS.
I am running over 2mbps up and 20mbps down on both ends, so it should give me the highest
possible stream when set to 100 but I am still seeing a lot of pixelation and the on second
delay.
Any advice?
Thanks,
Michael

Hi Michael,
Try playing with these settings.
One setting that might yield good quality without pixelation - Again its just a suggestion
ScreenSharePublisher.quality = 75;
ScreenSharePublisher.performance = 70;
ScreenSharePublisher.keyframeInterval = 480;
ScreenSharePublisher.fps = 8;
while our default values are
ScreenSharePublisher.quality = 60;
ScreenSharePublisher.keyframeInterval = 20;
ScreenSharePublisher.fps = 4
A few parametres you could try adjusting are
ScreenSharePublisher.quality
ScreenSharePublisher.performance
ScreenSharePublisher.keyframeInterval
ScreenSharePublisher.fps
ScreenSharePublisher.enableHFSS
ScreenSharePublisher.bandwidth
Thanks
Arun

Adobe Muse Full Screen Slideshow image quality

Hi,
I have a question. Is it natural that if i add an image to my slideshow the quality of it in adobe muse or in my browser is worse than original size? My image is rather big 3400x and when it is exported to muse i see pixels and blur effect etc. Is it possible to not resample image quality in muse is there any option to stay with original quality??

Hi,
The way full screen slideshow is currently implemented Muse is resampling the hero images to the size they are in Design view. For most cases that will work fine, but there's no easy way to force a higher resolution image to be output. The only workaround that comes to mind would be to replace the image after publish/upload/export.
Hope this helps.
Regards,
Aish

Image quality issue in ACR

Hi, Can anyone help me?
I have been using ACR for a while now as a professional photographer, however I have recently started using Alamy picture library. They rejected all my submissions on quality grounds, as they 'lacked definition'. In consulation with another photographer, we have tracked the problem to ACR; the images appear perfect on his mac, and they also appear perfect on mine when I use the Nikon Software. The same quality issue appears in lightroom as well, therefore it is Adobe related. The Sharpening settings are as per ACR default.
I am using CS3 and ACR 4.6; Some have suggested upgrading to CS5, however surely I shouldnt need to do this, as the Nikon D3 was brought out before I started using CS3, so it should work?
Please please any help would be appreciated as this problem is driving me insane; I currently have to open all of my RAW files in the Nikon software and save as TIFF to then open in CS3, rather than using the more simple and logical workflow.
Thanks,
Rob

Click the little fly-out menu icon at the upper-right and choose Save New Camera Raw Defaults.
But be careful, any setting you have changed from default will be saved, so you could inadvertently save a particular color balance setting (instead of As Shot) for example, and that wouldn't be good.
mijbil250456 wrote:
I am using CS3 and ACR 4.6; Some have suggested upgrading to CS5, however surely I shouldnt need to do this, as the Nikon D3 was brought out before I started using CS3, so it should work?
One thing I'd like to add that goes to this comment that you made in the original post: There's not just one result that can be made from a raw file. The quality of conversion results is continunuing to improve as Adobe refines their algorithms and more powerful computers are being built to run them.
The quality of conversions of the very same raw files from Photoshop CS5, using the PV2010 conversion process can indeed be superior to that from Photoshop CS3.
In turn, the quality of conversions from Photoshop CS6 can be better than that of conversions from Photoshop CS5.
We are seeing real improvements to this technology before our very eyes.
-Noel

IChat screen sharing dreadful quality

I remember when Leopard first launched this feature was great - it used my full internet connection speed and hence displayed in high resolution. At some point all that changed and it now seems limited to around 80kbps in both directions and i've checked this on several Macs on different networks and ISPs. I can be having a video chat at 800kbps in both directions and see it drop to 80kbps the moment a screen sharing session is started. At this low resolution it really isn't possible to 'collaborate' on image based projects. I wonder, is this speed generic to everyone? I have Apple Remote Desktop to fall back on but Screen Sharing is very convenient.

On the basis a Screen Share is an Audio Chat+ as it were 80kbps sounds very reasonable.
What speeds do you get in an Audio Only chat ?
6:40 PM Sunday; May 11, 2008

Image Quality Issues from FCE to iDVD

I've been attempting to take a 16 minute video shot in DV to a DVD and have been disappointed with the results. Using Final Cut Express, I've tried every codec but have found the image quality to be quite a bit less than the original DV footage. Also having a difficult time retaining the original 4:3 aspect ratio of the footage, despite specifying NTSC 4:3. When converting the footage to a Quicktime movie, the quality of the movie appears fine when played back on the Mac, but degraded when the final DVD is burned. Haven't used iDVD much, so the issue may lie there, but it's hard for me to believe that such a relatively small amount of footage would require so much compression that the final DVD image would show this much degradation from the DV footage.
Is there some magic combination of codec and size that I'm missing when converting to Quicktime?

Your FCE Easy Set should be DV NTSC.
Your FCE Sequence Settings should also be DV NTSC.
Export a QuickTime Movie using Current Settings, Self Contained.
Bring that file into iDVD where it will be converted internally to MPEG 2.

Flash in Premiere Elements Image Quality issue

Hello,
I've decided now that I am going to create animated films in Flash and then edit them in Premiere Elements. the problem is, is that when I export it from Flash to Premiere Elements the Image quality is detiereoreted (i.e fuzzy, blurry, out of focus, general ugly to look at). I first realised that I couldnt use an swf file in Premiere and isntead I should use an AVI. So I did. Problem is I'm still having the same problem. the Image quality is still terrible and doesn't equal up to the origonal image quality. And then tried Uncompressing it and all that did is make the video clip jump over about 80 frames and still the image quality is terrible. Is their one little thing that I'm doing wrong or Am I altogether not getting this right.
Programs I'm using:
Macromedia Flash MX 2004
Adobe Premiere Elements 3.0
Adobe Premiere Elements 7.0 (currently not working)

The MS DV CODEC should be installed on your system already. Whether Flash can Export to it could still be an issue. I'll have to check my version of Flash (think that it's Studio 8, but I've had it around from version 2) to see what all of the options are.
I've been handed many Flash animations that were Exported as .MOV with the Animation CODEC, and these have edited fine.
Other than the huge file sizes, AVI [Uncompressed] should work fine too. You might have resource issues, but that would depend on your system, more than on your NLE. I've used these with no issues many times.
Another likely candidate would be the free Lagarith Lossless CODEC. I use it for intermediate transfer and it edits fine in PrPro. I would assume that it would be the same in PrE, but cannot verify this.
On Monday, I'll be on my workstation with Flash and will tell you the exact version, plus the Export options available.
Good luck,
Hunt

Screen sharing image quality issue

Similar Messages

Maybe you are looking for