Screen sharing preferences problem

When I upgraded to Yosemite, it seems to have changed my sharing preferences. I want to restrict sharing to certain users. I have 2 sharing only users set up. They work as they always have for file sharing. But they no longer appear in my users list for screen sharing, and if I click the + to add a user, they don't appear in the list of users I can select.  Apple's instructions for setting this up say:
If you selected “Only these users,” click Add  at the bottom of the users list, then do one of the following:
Select a user from Users & Groups, which includes all the users of your Mac. - but it doesn't display my sharing only users
Select a user from Network Users or Network Groups, which includes everyone on your network. - this option doesn't even appear
Does screen sharing not work with sharing only users? Is there some other setting I need to change?

My dad has always used his full username, including domain, so there's nothing to change in terms of that.
According to AT&T's support website, his FastAccess DSL username/password should be unchanged and still work. That said, I believe I need to try changing the settings of his DSL modem to use bridge mode and then try the PPPoE configuration on the AEBSn again.
I think I remember my dad saying an AT&T service tech came out and tested his DSL line and may have done something to the modem which my dad claims he didn't. Reading about the specs of the DSL modem and the accounts of a few AT&T techs, the modem is supposed to be in bridge mode in order to work with a router that uses a PPPoE configuration for single NAT.
Thanks for your input!

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    -=-=-=-
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  • No audio/video/screen-sharing problem in iChat 4.0

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    Date/Time: 2007-12-27 23:38:05.737 +0000
    OS Version: 10.5.1 (Build 9B18)
    Report Version: 4
    iChat Connection Log:
    2007-12-27 23:37:16 +0000: AVChat started with ID 1971558074.
    2007-12-27 23:37:16 +0000: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
    2007-12-27 23:37:16 +0000: 0x1c023ad0: State change from AVChatNoState to AVChatStateInvited.
    2007-12-27 23:37:27 +0000: 0x1c023ad0: State change from AVChatStateInvited to AVChatStateConnecting.
    2007-12-27 23:37:27 +0000: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
    2007-12-27 23:38:03 +0000: 0x1c023ad0: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-12-27 23:38:03 +0000: 0x1c023ad0: Error -8 (Did not receive a response from 0x1c023ad0.)
    2007-12-27 23:38:03 +0000: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-12-27 23:38:03 +0000: [email protected]: Error -8 (Did not receive a response from 0x1c023ad0.)
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    63.478531 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    239.541694 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    246.544032 @SIP/SIP.c:2719 type=4 (900A0015/0)
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    6.263009 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
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    39.051949 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
    [Connection Data for call id: 3 returns 1
    43.450824 @VCChannel/VCChannel.m:252 type=2 (00000000/0)
    [VCChannel prepareConnectionWithRemoteConnectionData - remote VCConnectionData: 1]
    43.453466 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
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    54.975547 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
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    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1537014430
    Call-ID: 4860ab94-b4d4-11dc-92ee-be9358c74012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 399
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
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    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
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    55.976046 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
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    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1537014430
    Call-ID: 4860ab94-b4d4-11dc-92ee-be9358c74012@lip
    CSeq: 1 INVITE
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    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 399
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
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    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
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    a=rtpmap:3 GSM/8000
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    a=rtpID:3253226420
    61.478080 @SIP/Transport.c:2353 type=1 (00000000/0)
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    From: "0" <sip:user@lip:16402>;tag=1593623839
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    CSeq: 1 INVITE
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    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
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    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
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    [INVITE sip:user@rip:50431 SIP/2.0
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    To: "u0" <sip:user@rip:50431>
    From: "0" <sip:user@lip:16402>;tag=1593623839
    Call-ID: 4c8d2436-b4d4-11dc-92ee-eb3fab0f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 399
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3253226420
    62.979288 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:50431 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK1cc0b6ce6e567e1e
    Max-Forwards: 70
    To: "u0" <sip:user@rip:50431>
    From: "0" <sip:user@lip:16402>;tag=1593623839
    Call-ID: 4c8d2436-b4d4-11dc-92ee-eb3fab0f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 399
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3253226420
    221.875355 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
    [Connection Data for call id: 5 returns 1
    226.522875 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
    [Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
    226.527478 @Video Conference/VCInitiateConference.m:1701 type=2 (00000000/0)
    [Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
    237.541363 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK7c8b8e053141eae8
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=538595231
    Call-ID: b57cadae-b4d4-11dc-92ee-d6e5d2954012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 734
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3830094153
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    238.041987 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK7c8b8e053141eae8
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=538595231
    Call-ID: b57cadae-b4d4-11dc-92ee-d6e5d2954012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 734
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3830094153
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    239.042442 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK7c8b8e053141eae8
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=538595231
    Call-ID: b57cadae-b4d4-11dc-92ee-d6e5d2954012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 734
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3830094153
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    244.543484 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:50468 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK47f51d1236ccf090
    Max-Forwards: 70
    To: "u0" <sip:user@rip:50468>
    From: "0" <sip:user@lip:16402>;tag=289044260
    Call-ID: b9a91160-b4d4-11dc-92ee-a8a976dd4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 734
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3830094153
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    245.044025 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:50468 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK47f51d1236ccf090
    Max-Forwards: 70
    To: "u0" <sip:user@rip:50468>
    From: "0" <sip:user@lip:16402>;tag=289044260
    Call-ID: b9a91160-b4d4-11dc-92ee-a8a976dd4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 734
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3830094153
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    246.044704 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:50468 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK47f51d1236ccf090
    Max-Forwards: 70
    To: "u0" <sip:user@rip:50468>
    From: "0" <sip:user@lip:16402>;tag=289044260
    Call-ID: b9a91160-b4d4-11dc-92ee-a8a976dd4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 734
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3830094153
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000017 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000032 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000064 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000080 @:0 type=5 (00000000/16402)
    [Local SIP port]
    252.557643 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 400 bytes of local IP and port data (10 entries). Remote data was 0 bytes (0 entries).
    []

    Hi,
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    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
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