Screen sharing problems

Hi,
I have a strange problem when I try to connect to another Mac in my home network via screen sharing. Here's what happens in case somebody can help me.
I'm trying to do this via Finder. I go to 'Shared' on the left column of finder and place my cursor on the name of the other computer in the network and I click on the 'Share Screen' button. When I do that, a little screen pops up saying "contacting 'other computer'"
And after a while, the following error message appears:
"Connection failed to 'other computer'"
Please make sure that Screen Sharing (in the Sharing section of System Preferences) is enabled on the computer to which you are attempting to connect. Also make sure your network connection is working properly."
However, Screen Sharing IS enabled in System Preferences (on both computers). I disabled the firewalls on both computers as well in case that was the cause of the problem.
I have been wracking my brain trying to troubleshoot this and I've found some strange things that might be connected to the problem.
I think I must have messed up something changing the name of the other computer. This is a computer that I have in another room of the house (from now on 'Computer 2', 'Computer 1' being my computer, the one I'm trying to connect from). In this computer I have various accounts for my children, for myself and for guests. The thing is that before the computer used to have another name (I don't remember the exact name) and then I changed it to Marta.
Since I did that, when I look at the public folders in Computer 2, things are a bit amiss.
The first thing I notice is that now the public folder looks different from the other folders:
http://img146.imageshack.us/i/computer1mountfinder.png/
View of the folder on the desktop:
http://img717.imageshack.us/i/computer1mountdesktop.png/
i.e it doesn't have the three little guys that mounted folders usually have.
The second thing I notice is that now I can drag files to that public folder but I can only see the files that I have put in there at the moment. If I turn off the computer and turn it on again, I cannot see those files any more. Nevertheless, the files are there. I can see them when I go physically to computer 2 and I look at the contents of the public folder.
Furthermore, I noticed that if I click on 'connect as' and I introduce the login name and password for my daughter's account, then I get to see another folder called 'mfm' (her user's name) which I don't see before doing 'connect as':
http://img163.imageshack.us/i/mfm.png/
Now, what you have to understand is that 'mfm' and 'Marta' are the same. That is, 'Marta' is my daughter and the name that I gave the computer. 'Marta's public folder' and 'mfm' are in fact also the SAME folder. If I do 'connect as' and enter mfm plus password, I can see all the files that I dragged to 'Marta's public' folder.
So my hypothesis is that I have done something (probably when I changed the name of the computer to Marta) that has screwed up the network settings and now the computer is not recognized when I try to do 'Screen sharing'.
If I try to do screen sharing from Computer 2 to Computer 1, things work smoothly. I get a pop up window with two options:
. Enter your name and password to share the screen of Josep M. Fontana's iMac (my computer)
- by asking for permission
- as a registered user
Then I give my user name and password and I can do screen sharing with no problems.
As I said, when I try to do this from computer 1 to computer 2, I am not offered any options: a little screen pops up saying 'contacting "Marta"' and it stays there until I get the error message.
I've wasted a lot of time trying to figure out what the problem is. I would REALLY appreciate any help anyone can give me to solve this problem.
Thanks in advance.
Josep M.

Please, don't tell me my problem can be solved Perhaps I was spoiled with these forums since all my other calls for help were answered very promptly and with lots of good advice. Is this really such a hairy problem to solve? Was my description not clear? Please, if I can provide any more information or describe again something you don't understand, I will do it gladly but I need urgently to be able to do screen sharing with this other computer. I just added a new Mac to my network (a MacBook air) and I connect to and from it via screen sharing without any problems. So there is something screwed up in the configuration of this particular iMac which doesn't allow me to connect to it.
Please, please, please. I implore the Mac experts that hang out in these forums to lend me a hand.
Josep M.

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    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    246.044704 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip:50468 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK47f51d1236ccf090
    Max-Forwards: 70
    To: "u0" <sip:user@rip:50468>
    From: "0" <sip:user@lip:16402>;tag=289044260
    Call-ID: b9a91160-b4d4-11dc-92ee-a8a976dd4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 734
    v=0
    o=howardberry 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2330
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3830094153
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:196956011
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000017 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000032 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000064 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000080 @:0 type=5 (00000000/16402)
    [Local SIP port]
    252.557643 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 400 bytes of local IP and port data (10 entries). Remote data was 0 bytes (0 entries).
    []

    Hi,
    Technically it should not matter if you are using AIM or @Mac names.
    However you have solved that bit.
    The Screen Sharing part uses three ports.
    Two randomly picked ports for the Screen Sharing and the same A/V port for the Audio component. As the Airport is normally set to Share An IP and does NAT on the fly so to speak this also should not be a problem
    The ADSLNAtion site is a bit behind on it's Airport page
    http://www.adslnation.com/support/knowledgebase/ht007.php as it shows the older Firmware pics.
    I found the new page
    http://www.adslnation.com/knowledgebase/xmodem+airport-11n.php
    This says that the DNS server info in the Airport needs to be removed.
    It is not clear if this is a variation for the X-Modem M3
    Very few of the posts here http://forum.adslnation.com/viewforum.php?f=3 are after Leopard came out and nothing appears to be about iChat.
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    1:56 PM Saturday; December 29, 2007

  • Screen Sharing Problem after Lion Install

    Greetings,
    After installing Lion on my MacBookPro 17", I am now unable to use screen sharing to access my Mac Mini Server running 10.6.8 server.  When I attempt to make the connection, the Screen Sharing application starts, but I never see a desktop of the Mac Mini.  In the system.log, I see entries that include:
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    I've only been able to find one mention of a similar message from someone trying to use desktop sharing in iChat, but it didn't include a fix.
    Anyone have any ideas?
    Thanks,
    Dave

    Apple appears to have solved the problem for me.  :-)
    My scenario was a MacBook Pro running Lion attempting to screen share the screen of a Mac Mini Server (My HTPC) running 10.6.8.  Apple pushed some updates to the Mac Mini on 10.6.8, including:
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    Safari 5.1
    Mac OS X 10.6.8 Supplemental Update 1.0
    iTunes 10.4
    After these updates, I can once again screen share with the Mac Mini.  So, my guess would be something in more likely the Remote Desktop Update or less likely in the Mac OS X 10.6.8 Supplemental Update solved the problem. 
    Check your Software Update on the machines that you're trying to connect to and see if that solves your problems too.
    Thank you Apple!
    Dave

  • Video & Audio Chat, as well as Screen Sharing Problems.

    I have tried many things, and simply cannot figure this out. It's really beginning to frustrate me. My video chat, audio chat, and screen sharing will not work. Any time I attempt to do either of these with anyone, it says they did not respond or connect. I know they are able to video chat, etc. with others, so the problem is on my end. It is probably a simple fix, but I'm just not quite sure where to begin in order to correct the problem.

    Hi
    Re 1) OK
    Re 2) You do not have to set the Ports in Leopard. Either Allow All or Allow Specifics and add iChat too the List.
    Re 3) Ok
    Re 4a - c)
    We need to know which Netgear. Smart Wizard is what the Start Up page says.
    In most Netgears you do not have to set ports per se as the devices is normally doing UPnP by default which allows the apps to open ports when they need them.
    Typing 192.168.0.1 into a web browser and hitting enter bring s up a pop up asking for User ID and Password.
    The defaults for these are normally admin and password respectively.
    You should now see the set up pages starting with the Status page.
    If you device has it then UPnP should be lower down the menu on the left.
    Check it is Enabled.
    Next go to the WAN set up page.
    In here Disable the Port Scan and DOS/SPI feature (it will say one or the other)
    Also set it to Allow Internet Pings.
    Save Settings
    Re 4d) This means the Netgear is doing DHCP and if it is doing UPnP you need not worry an further about this.
    Re 5) OK (no Chax, iGlasses, iChatUSBcam/iUSBCam)
    Should be Ok after the changes to the Netgear.
    8:24 PM Thursday; July 17, 2008

  • Screen Sharing problem on Mountain Lion

    Hello,
    having some problems with new Messages app on OS X ML. When i chat with a friend (GTalk protocol) we are unable to create a screen sharing enviroment. The worst case is that after accepting an invite (no matter which direction) we can hear the sound (talking to each other) but the video (screens) are not showing up?
    Anyone having these simptoms? Any solutions on this matter?
    Ty in advance.

    just to update this a bit. Today I have tested this scenarion a few times and both times it worked without any problems. Havent changed a thing.

  • IChat Screen Sharing problem on Leopard

    Hello everybody!
    I've searched this forum but I couldn't find a proper solution to this, at least one that works for me... here goes!!
    I've been using my mac for a while now, but for the first time today tried using iChat and Screen sharing with it. I'm having troubles with it, however, even though my chat and video/audio talk is working fine. I know that the problem is with me because my two other friends were able to connect together with screen sharing, but I was unable to connect to either of them. It seems to connect for a split second then it gives the error "Screen sharing could not be established".
    1. Screen sharing worked between me and one of the above friends while we were both at my house connected to the same wireless connection. It doesn't work anymore now that we're both at our separate homes. I do know, however, that this friend has the same router as me, but they seem to connect fine with other people.
    2. My router is a NETGEAR DG834G. I tried updating the firmware but it says it's either the wrong file or version so I gave up after two goes.
    3. I have port forwarded the following ports: 5060,5190,5220,5222,5297,5298,5353,5678,16384-16403. Also by default NAT and UPnP is enabled.
    4. I have also tried playing around with the security > firewall settings, with only access to specific applications, and then added iChat. Though I believe I played around with this while iChat was already running.
    5. I tried a Remote Reboot of my router (not by holding down the reset button, but through safari)
    I know that there are some discussions where people have commented on the same error as me, but I never have seemed to found a solution that has worked out for me. If there are any suggestions that would be fantastic! thanks
    -Paul.
    Message was edited by: ilovemyjc

    Thomson-Alcatel 780 modem.
    Unfortunately this is going to needs a new modem (or Bridge this one and have a router)
    Read this section http://www.ralphjohns.co.uk/page4a.html#_text
    Although the SIP Binding to port 5060 in this device could be UnBound in Version 4 firmware it has not been fully Unbound in Version 5 or 6 (Despite the version 5/6 instructions further down that section).
    The problem can make the iChat issue look intermittent with it working with some Buddies and not others.
    Getting a new modem that does not have SIP binding is the only realistic way around the issue (Or setting the device to Bridge and having another router)
    11:00 PM Friday; April 25, 2008

  • IChat screen sharing problem with AIM

    Hi,
    I have two laptops - one is a MacBook and the other is a PowerBook. Both are running Leopard. At first, when I had tried using the screen sharing feature of iChat, it had worked flawlessly on both the Bonjour network as well as the AIM network.
    Now, for some reason, I cannot get screen sharing to work using the AIM network. I am able to conduct text chats, audio chats and video chats, but no screen sharing over AIM. Screen sharing over the Bonjour network continues to work without a problem.
    Any advice?

    For some reason ichat does not work when internet sharing is on.
    Therefore that might be the problem with your screen sharing since you seem to not be able to get it to work (audio is part of the feature and if you have recently relocated you might not realize that internet sharing is on).

  • Fix for iChat Screen Sharing Problem I was Having

    Okay, I just thought I'd chime in and try to help some people from going through the frustration that I recently went through with iChat in Leopard. Here's my story.
    iChat screen sharing used to work for me and suddenly one day it stopped working correctly... lemme explain. I would let someone share my screen, and it would start working and they would wave their mouse around and 10 seconds later, it will freeze and lose connection with a timeout.
    At first I thought it was a firewall issue but, after thinking about it.... I thought, how could it be if it was working for 10 seconds and suddenly stopped? If it was a firewall issue, it wouldn't work at all. Then I thought maybe my iChat app got corrupted, so I used Time Machine (yay!) to restore iChat from one of the first days I got Leopard. That didn't work. So then I figured my preferences got corrupt, so I deleted my com.apple.ichat.plist file and still didn't work. I was so mad that Apple made this feature basically useless for me until I had a crazy hunch.
    After an hour if pulling out my hair, I finally had an idea of what might be causing the crash... I noticed I had my old iSight plugged in (the external firewire iSight) into my Apple Cinema Display. I unplugged it and iChat screen sharing worked PERFECTLY. You should also know that I don't have problems with my iSight, it works well on Video Chat and Audio Chat and even presentation mode but, it screwed up screen sharing.
    In conclusion, if you're experiencing sudden connection losses with iChat screen sharing, check to see if you have an iSight plugged into your Mac and unplug it.
    Also, you're welcome.

    Thomson-Alcatel 780 modem.
    Unfortunately this is going to needs a new modem (or Bridge this one and have a router)
    Read this section http://www.ralphjohns.co.uk/page4a.html#_text
    Although the SIP Binding to port 5060 in this device could be UnBound in Version 4 firmware it has not been fully Unbound in Version 5 or 6 (Despite the version 5/6 instructions further down that section).
    The problem can make the iChat issue look intermittent with it working with some Buddies and not others.
    Getting a new modem that does not have SIP binding is the only realistic way around the issue (Or setting the device to Bridge and having another router)
    11:00 PM Friday; April 25, 2008

  • Screen Sharing Problems/Questions

    Greetings!
    I really like the screen sharing feature of Leopard, however, it has a serious problem, but probably only for me, as I can't find anywhere on the internet where my problem is mentioned.
    Whenever I attempt to drag ANYTHING on the other person's computer, the mouse pointer freaks out and jumps to a random place on the screen, or even offscreen entirely. After it has completed its jump, it drops the drag leaving the window I was dragging in the wrong place, or moving a list of files to the wrong place.
    This renders screen sharing basically unusable for me.
    I've confirmed this bug, both ways, with two seperate systems. I can't drag on their machine and they can't drag on mine. All three of us turned off spaces and removed any external monitors to make sure that wasn't the problem. None of us are on an internal network... this was all done with iChat over Google talk on an internet connection.
    Can anyone confirm this bug?
    Has anyone found a fix for this bug?
    Thanks!
    -Sastira

    Umm.
    I am not sure you are doing it right.
    Go to the File Menu.
    iChat Theatre item.
    Navigate to File (Can be Movie or Pic or PowerPoint etc)
    Click the share button.
    The iPhoto Share works solely with iPhoto but the principles are the same.
    There should not be any Dragging involved.
    TO Send an Item as a file or include a pic in a text chat is different.
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    Sometimes with a New buddy (freshly added) the second option of Dropping it on their name can be more successful.
    10:36 PM Thursday; November 22, 2007

  • Linksys Router and Screen Sharing Problems

    Hello,
    I know that problems with Linksys routers and ichat video/screen sharing have been covered here and there in this forum, but I couldn't find a definitive answer.
    If I can connect find on a LAN between two Macs, but then get a connection error when attempting screen sharing/video over the internet, what settings should I change on the Linksys?
    Thanks in advance.

    The Linksys Firewall is normally Off by default.
    There are those that try Pinging IP addresses for various reasons.
    A Malformed Ping (Ping of Death) can bring down your connection.
    To a certain extent this does then become a question of whether you are a big enough target or if someone discovers your IP and tries to do anything about it.
    Most will be looking for access to Windows computers so your Mac it that sense will protect itself.
    In about 6 years on Broadband with a Constant On Connection none of the modems I have had have reported a a Ping attack and I have had thousands of contacts with people via iChat some of which will have my IP in their Logs.
    Significant Decrease ? No
    8:24 PM Friday; July 25, 2008

  • Weird Screen Sharing problem/Finder

    When using my MacBook Pro's Screen Sharing to view my Mac Mini, every Finder window shows as blank white in Icon View, but the files/folders show fine using List View, etc.
    Both on OS X 10.9.1, both 2013 model computers.
    Any ideas?

    Using screen sharing at transcontinental distances is commonplace; there's no "other networks" setting here.
    There's the IP network and firewall and ISP network configuration, and whether that (in aggregate) allows connections from elsewhere can connect to reach port 5900 (TCP) or whatever you're using.
    And whether screen sharing is enabled on-LAN; via System Preferences on Client or via Server Admin on Mac OS X Server and punched through the applicable host-local and upstream firewalls, of course.
    As for what IPsecuritas might be blocking or might be routing, you need ensure that passes port 5900 (TCP).

  • Serious video/audio/screen sharing problems

    Ok, I have been researching this forum and all over google for about a week, and I can't figure this out! I can't connect for AV chat or screen sharing.
    My friend is in Ohio, I am in NJ. We can both connect to the apple tester screen names. She can connect to other people in her house, but we can't connect to each other. I have tried disabling the SPI Firewall (Netgear Router), we have changed bandwith settings, sharing setting, security settings. I am using a Macbook pro, she is using a macbook....both have Leopard.
    Help. Please. I'm losing my mind!

    Hi,
    Welcome to the  Discussions
    Which Netgear ?
    Did you also tic=k the Box about Responding to Pings on the Internet Port ?
    9:41 PM Monday; January 14, 2008

  • Screen Sharing problem with dual monitors in 10.6

    When I'm using Screen Sharing from my Macbook to my iMac with dual displays (10.6.1 on both machines) It works fine when I initially connect, but when I switch to Display 1, it shows me Display 1, but though my cursor moves, I can't click on anything. It won't let me go back to viewing both displays either, and changing from Adaptive to Full Quality or vice-versa makes no difference, as does Scaling. This happens whether I'm on my local network or using Back-to-my-Mac. It was working fine under Leopard, but has been exhibiting this behavior since the 10.6 upgrade.
    Mark

    This is a very irritating bug. One thing that has worked for me a couple of times (I think a couple of times it also didn't work) is to turn on mirroring. Screen sharing then only shows one monitor, since they are both the same. I'm not sure if the monitors have to have the same resolution for this to work, mine do. The nice thing about this is that before quitting the screen sharing app you can just turn mirroring off again and it will go back to normal. It's easiest to do this by enabling the 'show displays in menu bar' in your displays preferences.

  • IChat VC and Screen sharing problems

    Hey I have this one friend that I can never connect to for screen sharing or video conferencing. I can do it fine with my other mac friends but not her. It always says something like a connection could not be established or something to that effect. Does anyone know how to fix this?

    Hi,
    Most modems that route and routers can be accessed with a Web Browser as they keep a web server on the device.
    These web pages are the interface to control the settings.
    UPnP is an Enable/Disable Setting in most devices that have it.
    This site may help with default Access info
    http://portforward.com/routers.htm
    Click the name
    In the next page dismiss the advert.
    In the next choose iChat.
    At the top of the next page it should list the default IP and User ID and Passwords if it needs them.
    Occasionally some say they can not open enough ports for iChat (As the pages are about Port Forwarding). If these happens they should chose AIMTalk as this only needs one port and will acccess the default info page.
    8:11 PM Wednesday; June 3, 2009

  • Screen Sharing problem - is it a security problem?

    OK, so I'm having the same screen sharing bug with remote machines.... except when I have my VPN active. Then the remote machines work exactly as normal. With the VPN off, I get the Screen Sharing only error. Anyone who is more familiar with VPNs know what is up?
    Thanks!
    -c

    You may be interested in this helppage<br>
    http://support.mozilla.com/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware<br>
    If you recently had a crash and have sent the crashreport to Mozilla, then you can post a crashreport ID on the forum. Sometimes we can see signs of a virus in the crashreport.

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