Screen Sharing Works, File sharing does not work

Up until yesterday everything seemed to be working fine, I could connect to my mini over my network and get files from it. Now I am not sure what I did, but everytime I click on the mac mini in the finder it says connection failed. I can still do screen sharing with it which seems strange. I tried resetting both machines and my router. My internet still works fine on both machines and I am pretty sure it isn't an IP issue because my router assigns both machines static IPs.

Try working through the setup procedure from scratch, as detailed here:
http://homepage.mac.com/rfwilmut/notes/sharing.html

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IChat 4.0.7 Screen Sharing does not work.

Me and my friend both have identical machines, the intel iMac 20" 2.66mhz
Software is identical
iChat version is identical (4.0.7 (616))
Video Chat works perfectly, our internet connections are fantastic, no issues there.
Both using Netgear routers with uPnP enabled.
Internet Sharing is OFF
Firewall is "set access for specific services and applications" and iChat and iChat Agent are added.
I conclude that Screen Sharing *does NOT work* as advertised.
Apple, I am most disappointed, get it sorted for next release please.
Who else has witnessed this epic failure?
Thanks,
edit
Also, what is this iChat AV nonsense? Where are the iChat 4 forums?
Message was edited by: Wayne

Thanks again Leo for your help,
Yes I was refering to the screen sharing in system preferences/sharing.
Checked the video menu:
Screen sharing enabled
Camera enabled
microphone enabled
so no that's not it! Was hoping it was something simple like that too.
Both netgear routers dont have any ports forwarded, just upnp enabled.
The frustrating thing is, both macs are new, one is only days old, and neither mac has had it's setting messed about with or anything.
It would be great to find the solution, 100's of people having similar issues if you google it.
*edit*
Just a thought, would the type of account make a difference? At the moment we are both using the type of accounts that iChat creates when you select "get an iChat account" (creates a [email protected] login)
Message was edited by: Wayno

I downloaded the beta of iMessage, replacing iChat. Now screen sharing does not seem to be available (shaded out.) Anyone have a suggestion?

I downloaded the beta of iMessage, replacing iChat. Now screen sharing does not seem to be available (shaded out.) Anyone have a suggestion?

Hi,
I am presuming you are looking in the Video Menu but are finding you do not have "permission" to enable Screen Sharing.
In Messages Menu > Preferences > Video section what speed setting is set in the Bandwidth Limit drop down ?
It should be no lower that 200kbps if you want to Video chat or Screen Share (the Min for both is 128kbps)
Even if it shows a speeds higher than this change it to something like 500kbps then close/Quit Messages and then restart it. (i.e change the setting anyway to give a bot of a jolt)
10:18 PM Thursday; May 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

IChat screen sharing does not work on my Mac Pro

I have a weird iChat screen sharing problem that i can't seem to resolve on my Mac Pro. Ever since i got my Mac Pro in early 2008, using the screen sharing feature in iChat has always been flaky. I have never gotten to the point of getting it consistently working. Lately, i have not been able to get it to work at all.
Most of the time, when i choose to share my chat target's screen (or when i share my screen), i would be able to see my chat target's screen and use the mouse for several seconds before the shared screen session is ended. The errors that i am getting are:
+"Disconnected from Screen Sharing because:+
+No data has been received for the last 10 s..."+
+"There was a communication error during your chat.+
+No data has been received for the last 10 seconds. You can send+
+details about this problem to Apple to help improve future versions of+
iChat."
On other occasions (mostly when i am trying to troubleshoot this issue by testing in the same network with my Powerbook, which is on 10.5.6 as well), i get this error:
+"Disconnected from Screen Sharing because:+
+Screen sharing could not be established."+
I have tried to do screen sharing via iChat with other Macs in the same network and also on the internet but with the same problems.
Initially, i thought this may be router related. But the fact that iChat screen sharing on my Powerbook works perfectly both in intranet and internet eliminates my router as the culprit.
I have also tried disabling the OSX Firewall but the outcome was the same.
I read some posts that there may be issue with using the external iSight web cam. I unplugged it, cleaning up all the iChat-related caches and preferences and tried again but with the same result.
I have also tried connecting to iChat using several different account types (mobileme, .mac and AIM) but the end result is the same.
I run a Ubuntu VMWare fusion VM on my Mac Pro as my webserver. I thought that may be the problem. Shutting down the Ubuntu VM also does not help.
Applecare support personnel also instructed me to re-install iChat but that did not help as well.
One interesting error i noticed in the system.log (seen via the Console app) that is generated everytime iChat screen sharing fails on my Mac Pro:
+12/23/08 12:32:00 AM /Applications/iChat.app/Contents/MacOS/iChat[507] error getting server version+
I am really running out of ideas on what else i can do to get this resolved.
Thanks in advance for any suggestion.
Message was edited by: Changren Yong
The audio and video chat portions of iChat work fine.

I managed to make some headway in my attempts to troubleshoot this problem. I did a fresh Leopard install on one of the drives in my Mac Pro. I then proceeded to update it to 10.5.6. After that, i launched iChat and attempted screen sharing with my Powerbook. The first few attempts failed, with the following symptoms:
- i would be able to see and control the Powerbook's screen
- after 5 seconds, my screen sharing session is disconnected
I then unplugged my external iSight. After i relaunched iChat, i managed do screen sharing in iChat without being disconnected!!! When i connected the iSight back into the ACD, with iSight off, i attempted to screen share again. This time, it failed after about 5 seconds, just like earlier. I then turned iSight on. This time round, the screen sharing session was not disconnected!!
So in addition to the iSight issue, something in my original Leopard startup disk is causing iChat screen sharing to fail because even when screen sharing was failing on my fresh Leopard install, i do not see this error:
/Applications/iChat.app/Contents/MacOS/iChat(507) error getting server version
So if i can figure out what is causing this error to show up in system.log, then i can manage the iSight issue.

Screen Sharing does not accept my password anymore

Hi
I have a headless Mac Mini Server running Snow Leopard Server 10.6.8 and a MacBook Pro running Snow Leopard 10.6.8. I detected this morning, that I'm not able to connect from the MacBook Pro to my Mac Mini over Screen Sharing. All other services, mail server, iCal server, Address Book server, file sharing over SMB or AFP even connecting over VNC do work.
- I select the Mac Mini symbol in Finder
- in column view, I select Share Screen...
- in the connection dialog, I add the password (username is already predefined)
- on connect, I get: Authentication failed to "servername". Please verify you have entered the correct name and password.
I use the same username and password with Server Admin, or logging in locally over VNC so I know this is correct.I'm sure I did not change any settings concerning screen sharing (I did some experiments with WebDAV recently)
I'm not sure, when I used Screen Sharing the last time, is there a log on the server for this? Could be, the problem was introduced with 10.6.8, but I'm not sure. From the logs I see, Screen Sharing did work on July, 16th. This would narrow it down to: iTunes 10.4 (not likely), Migration Assistant Update for Mac OS X SL 1.0, and Remote Desktop Client Update 3.5.1.
On the server, I found the following log entries: Jul 21 20:24:33 servername AppleVNCServer[1362]: no such user: user@LKDC:SHA1.xxxxxx: 2
Any help on this problem?

Sorry if that didn't come out right. I should have taken the time to get the correct labels off of the user preferences dialogue and it would have made more sense.
When you create a new user, there are two fields: one for "Full Name" (typically the user's actual name) and another for "Account name" (this usually a more Unix-like user-id). On my system, typing "John Doe" into the Full Name box automatically populates "johndoe" into the Account Name box. I would guess the majority of Mac users will leave that default in there, type in a password and hint and complete creating the account.
Interestingly, you cannot view the Account name in the user preferences dialogue once the account is created. However, the Account name is used as the name of your Home folder.
In the past, I've used that Account name when connecting to shares in finder. I just verified that when you open finder and click "Connect As" and choose "Registered User," the authentication prompt in SL automatically has the Account name in the user field. Once connected in finder, all I had to do is click Screen Sharing and it would just open up. Presumably since I had already authenticated via finder. After the last updates, I started getting a password prompt only when attempting to start screen sharing. Finder still worked the same as before, and I was able to view all my folders. Using the Full Name instead of the Account name got me through the second password prompt and opened the screen sharing session.
I tried authenticating the finder with the Full Name instead, and still got the second authentication prompt when launching screen sharing. Clearly Apple has made a change to screen sharing that no longer passes through your finder authentication.
If you've somehow already been using the Full Name, and not the Account name, to authenticate in finder, this fix doesn't help you.
What I meant by "feeling stupid" is going to great lengths to step through a lot of troublesome reboots and whatnot, only to discover that the problem is an arcane, and apparently pointless change with which user name on the account authenticates for two apparently related features (you do go through finder to get to screen sharing!). I certainly didn't mean you were stupid. I wouldn't blame you for having to figure out something Apple changed up after years for no apparent reason. I wasn't real happy about it either after wasting an hour or so figuring it out. My poor choice of words was really meant in the spirit of that "d'oh!" moment when you find the trivial 5 second fix after spending that hour (or days) doing lots of potentially risky stuff to no avail.

Screen sharing does not let me login from Windows

Hi!
I have a Mac mini running the latest Version OS X Mavericks (10.9.3). I enabled "Screen sharing" in the settings, enabled access for all users and set a password for letting VNC-Viewers control the screen. The Firewall is disabled completely.
When I try to login from my Windows machine with a VNC client (I tried RealVNC), I am prompted for the screen-control password. I enter it and now see the OS X login screen. So far, so good! I select my user and type in the user's password and try to login. Without success. It acts as if my password was wrong.
I already tried different Windows PCs as clients, triple-double-quadrupel checked my passwords, have a colleague try it. Changed the passwords to real simple ones (using the same for screen controlling as the one for my OS X user, and then different ones, too). I tried rebooting the Mac, enabling the firewall, disabling it again. Whatever I do, I have the same problem: I see the login screen but I cannot login with my OS X user's password.
Any hints? Any ideas on what could help me?
Thank you!
Ebbel

I don't believe home sharing does that. I am pretty sure the Shared Library option does though (Edit -> Preferences -> Sharing tab)
I haven't done that in awhile so I cannot say for certain if the Shared Library method still lets you do what your asking but I am pretty sure it can. Try enabling it on the computer you want to transfer from and give it a go and please let us know how it works out for you

File sharing does not work

I have a network of 4 Macs. Up until recently I was able to use file sharing and screen sharing between all of them in any direction. Recently one of the Macs has become inaccessible for both file sharing and screen sharing from one of the other Macs however file sharing still works from the others while screen sharing does not. I am pretty sure that none of the comfiguration has changed. Any ideas what has goen wrong and how to fix it?

This post https://discussions.apple.com/message/10400761#10400761 resolved my issue. Just in case it may help someone else.

Ichat Screen Sharing will not work no matter what I try...

I have read all the forums and can't find an answer. Something that should be so simple such as screen sharing through iChat (as advertised) is virtually impossible. This I can not explain. Especially since video chat works!
Both computers in question here are macbooks, both have leopard, both are or wireless networks. Is the router blocking the connection and if so, why will it allow video chat but not screen sharing?
There is either something real simple that I am missing here, or this is not possible at all.
some things that i have tried:
disabling stealth mode
on the firewall, enabling incoming traffic from ichat
made sure screen sharing is enabled in ichat
made sure the settings were the same on the remote apple computer
tried unchecking everything in the sys pref "sharing"
Both of the parties involved are using the same ISP, this really is mind boggling.
Is this a bug that is being fixed or what? I am not trying to perform a miracle here, but this is getting ridiculous.
If this is a router issue, apple should release some documentation on how to configure ichat screen sharing through your router.
If anyone has had this problem and has a fix, I would love to hear it. Keep in mind I have googled this many times and tried just about every piece of advice that I could find on this.
Thanks

iChat Screen sharing does not as such for the screen bit use the Video/Audio port.
The Documentation was lacking last time I looked.
This one tells you the port changes in Leopard http://docs.info.apple.com/article.html?artnum=306688 compared to Tiger
Tiger is linked in the first to here http://docs.info.apple.com/article.html?artnum=93208 where most of the other ports are.
However Screen sharing was not part of iChat 3.
If you do a Quick Look at the .plist(s) you will see the reference to ARD which is Apple Remote Desktop which is what the screen ending part is based on.
This Doc will tell you which ports ARD is likely to use
http://docs.info.apple.com/article.html?artnum=106439
(It says 5900 and 5988)
This should be allowed through the use of UPnP in your routing device or specifically opened.
Now the not so good news.
I run Little Snitch, A utility that tells you ports and IPs of incoming and outgoing network connections by any app you have.
This has told me that in fact the Screen port seems almost completely random normally in the 50000 range of ports
It may not be all you wnat to hear but I hope it helps.
9:57 PM Tuesday; February 12, 2008

Home Sharing does not work. It's time for Apple to act.

My specific question: Does anyone from Apple read these discussions *and* use the information to fix iTunes?
My issue (and I've given up on this): Home Sharing does not work and it needs to be fixed. I use a Windows 7 based PC and can successfully access my iTunes library from my iPad, meaning all network requirements are met. However many artists and albums do not appear. I know this is not about the tagging/data for the albums.
I found recommendations in these forums regarding the iTunes database (.itl), that this is a sign that the database is corrupted, and how to re-create it from the xml version. I used this technique and it did fix the problem - all albums and artists appeared. But within a day or so, they disappear again, meaning the .itl file is corrupted again and has to be re-created again. Also - if the .itl file is corrupted, then why does everything appear fine in iTunes? Somewhere, somehow the data are good enough to make iTunes work properly.
Bottom line: If you can't get the basics right, then Home Sharing does not work. Some very helpful forum commenters said it could have something to do with the anti-virus software, but that is just passing the buck. I should not have to know how to do all this. I should be able to turn on Home Sharing and enjoy the music from my iPads, iPhone, etc. Imagine you have to know how fuel injection works and be able to fix it every two days just to use your car - you should be able to turn the key and drive.
There are more problems - I won't even get into how the album won't display properly on the iPad and other annoyances.
Apple? Are you listening? Home Sharing does not work. It is the opposite of the image projected of easy-to-use, people-friendly products.
I suggest you either make it work or turn off the feature.
Joe

If your database is constantly becoming corrupt, you have a problem on your computer, it is nothing to do with homesharing. The corrupt database does not affect iTunes because that uses another file. It's not passing the buck, by considering whether anti-virus software might be causing this, this is the sort of stuff anti-virus software does (although I'm not saying that's what it is in your case-I don't know at this stage), you can't hold Apple accountable for badly written software that you have put on your computer yourself.
If you can't correctly identify what is causing your problem, you are never going to fix it.

Home sharing does not work with new mountain lion update.

home sharing does not work with new mountain lion update. Does anyone else have the same issue. Updated all computers in my home, deauthorized and reauthorized each computer. turn off home sharing and turned it back on. don't know what else to do..please help...

Our Apple TVs continue to lose connection ever since installing Mountain Lion on the host computer. The only thing that fixes them is to quit and relaunch iTunes, which only works unti the ATV goes to sleep. If a movie is paused for more than a few minutes and the ATV goes to sleep, pressing play again on the remote is greeted with "There are no movies on this computer" or "Turn on Home Sharing."
If we stop a video on one ATV and attempt to resume it in another room, the error begins again. The other ATV can't connect until iTunes is relaunched.
My guess is that it has something to do with the new [annoying] security settings. But I still haven't found a fix other than restarting iTunes everytime we want to watch something from our downloads. Fail.

My Home Sharing does not work any more after latest iTunes update

After iTunes update to 11.1.3 my Home Sharing does not work any more!
It worked just fine for several years...
I tryed to do everything I could find on Apple support... NOTHING works.
Most of Apple so called updates turn out real crap...
I am wondering whats happening to Apple?...

Hello igor_rena,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Best of luck,
Mario

Updated itunes now home sharing does not work

i updated my itunes from 10.2 to the new 10.3 but now my home sharing does not work. the apple tv can not see the computer..my apple tv has the latest updated software as well. any help would be appreciated.. this seems to be an on going thing with apple lately where updated software causes more hea

Troubleshooting Home Sharing
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ITunes 9 Home Sharing does not work on Windows 7 x64

iTunes 9 Home Sharing does not work on Windows 7 x64.
Getting the following error message:
Home sharing could not be activated because this computer is not authorized for the account "iTunes account." Please authorize this computer and try again.
This is a bug since my computer is authorized in iTunes and there is only 2 computer authorized for my iTunes account, so I have 3 more left till I should get this message.
I've just upgraded my iPhone to OS 3.1 using it this morning.
Please advise.
Environment: Windows 7 x64, HP TouchSmart tx2-1020us Notebook
Ivan Farkas
<edited by host>

I am using Windows 7 x64.
I am running iTunes 9.0.2.25
I am running Mcafee.
I can see and play music from the iTunes installation on my Windows 7 machine, but I CANNOT access the library to copy songs from this computer to other computers on my network.
YES, I have enabled "Home Sharing" using my iTunes account. NO, I have not authorized more than 5 computers on this account.
I believe this to be a Windows 7 related issue, as Home Sharing worked as advertised when I was using Vista (before I upgraded to Windows 7).
I CAN set up Home Sharing on two other (host) computers in my home network and it works. These computers are XP and a MacBook Pro. I CANNOT access my Windows 7 machine x64 to COPY music from one autorized library to another. Please help!!!
P.S. - I have attempted to get this to work by turning OFF my McAfee firewall. Windows firewall is disabled.
Message was edited by: turcott

I keep getting the message: "what should firefox do with this file" in Windows XP every time I want to download a file, e.g., adobe, excel, etc. How can this annoying message be deleted? The check box to "open file automatically" does not work!

I keep getting the message: "what should Firefox do with this file" in Windows XP every time I want to download a file, e.g., adobe, excel, etc. How can this annoying message be deleted? The check box to "open file automatically" does not work!

cor-el,
Thanks for your prompt reply. However, the sources you gave do not seem to apply exactly to my situation. I have attached some screenshots that show what the dialogue box looks like for a pdf download, and what my settings in the Apps panel of Options are. You will note in the first screenshot that I have checked the box to handle this file type automatically; however, the next time I try to download a file of that type, the same dialogue box appears looking exactly like the one shown, so checking the "automatic" option appears to do nothing. The files to be downloaded from my Gmail messages are not generic or altered file types - they are shown as pdf, doc, docx, etc. So while your intent was good, your post did not help. Thanks anyway.

HT1212 My iPhones screen is broken(a black screen and the touch function does not work). I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

My iPhones screen is broken(a black screen and the touch function does not work).I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

i don't see a way for you to back up your phone, because it will require you to unlock the phone.

File manager does not working

file manager does not showing files which are installed by me on Nokia 5233. Please help me. Due to this I can't delete unwanted files

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Screen Sharing Works, File sharing does not work

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