Screen shifting issues

I recently bought a 3g Iphone and just noticed that the screen shifter feature doesn't work every time I'm using Itunes. I know that the phone has to be vertical to the ground in order to work. The weird thing is that it works fine say 4 out of 5 times. If I take it to an Apple Store can they hook it up to a computer to run a diagnostic test to see if it is faulty? Has anybody else noticed this problem. Thanks in advance.

EretsiM,
The accelerometer in the iPhone may not be working as expected. Yes, you can take it to an Apple Store for diagnostics, and have the iPhone exchanged if the issue is hardware and the iPhone is still in warranty.
You can make a reservation at the Apple Store using the Genius Bar link after choosing your location and store at http://www.apple.com/retail/
This article also provides some basic troubleshooting steps to try before you decide to go to the Apple Store:
How to verify iPhone hardware is working correctly
http://support.apple.com/kb/HT1650
Hope this helps,
Raleigh

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