Screen shots not seen by Windows user. How come?

When I create a screen shot on my MacBook, and send it to someone using Windows, it appears to them as a blank square. Anyone know why?

Open the Screen Shot (png) with Preview. File > Export… Select JPEG, Best, and give it a shorter, more user friendly name. Save it to your Desktop where you can easily find it.
You do not need some third-party software reference when the tools to do the job are included with OS X.

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Attachments and history of my emails are not seen by Windows users

attachments and history of my emails are not seen by Windows users

Just guessing at what you mean, try this:
In Mail, while composing a message, go to Mail's menu and click:
Edit > Attachments > Always send Windows-friendly attachments

For Windows user, how to backup ipod songs to the external hard disk?

For Windows user, how to backup ipod songs to the external hard disk?
Is it only possible for mac but not Windows computer?
Thx for any help!

Hi Aston,
Thanks for visiting Apple Support Communities.
If you'd like to back up your iTunes library to an external hard drive, see this article for the steps:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/ht1751
Best,
Jeremy

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I guess you mean one of the resume templates.
What "format" have you saved your finished resume in?
The only formats a Windows user will be able to open are .doc (Word), .pdf and rtf. The 1st 2 are usually the best.
There is no Windows version of Pages.
Peter

Satellite A - DVD drive not seen by Windows Explorer

THe DVD deive on D is not seen by windows explorer. It used to work but has now disappeared. The dvd hardwars starts up at boot then ceases.
Any ideas anyone?

Try removing the CD/DVD Filters from the Registry.
When CD/DVD related software is installed (such as iTunes, Nero, virtual CD software), they install filters into the registry, which can cause compatibility problems.
1) Run Regedit (Start -> Run -> Regedit)
2) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3) In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
4) Reboot.
If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).
This utility can remove the filters for you:
http://www.csd.toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe

HT4041 I cannot download my documents, show me that documents have been removed by users, how come?

I log on iwork.com to download my old document to my PC, I can see the documents name, but I can NOT download those, the screen showed me that all documents have been moved off by user, how come?

You need the latest version of Pages if you have files that you are transferring from your iPod or via iCloud because they are in Pages 5 format.
You have to be more specific than "the most updated version of pages before I got the 5.1", we don't know what you think that means.
You can and probably should Export any new files to Pages '09 if that is what you had.
Pages 5 damages/alters Pages '09 files when it opens them and has over 90+ features removed and numerous bugs.
I hope you take notice from this that you should not have any vital documents in any Apple proprietary file formats.
Apple has done this repeatedly. Without warning.
Peter

IPhone screen shot not automatically shown in Windows explorer

After connect iPhone to PC,it will be shown as a portable device in Windows explorer,and you can explore your existing photos including screen shots in there.
Keep my iPhone conneting with computer,press home-lock to take a sceen shot,go back to Windows explorer,open iPhone,but I can't find the recent sceen shot.I must eject my iPhone and reconnect it into my pc to get the sceen shot.
And the same problem with camera too,i need to reconnect the phone to get the photo if i take it with my iphone pluged in.

I figured the below out, hoping it could inspire you guys to your situation:
*ipad (mini) not showing in windows xp "My Computer" Explorer*
*services.msc
stop
apple mobile device
*devmgmt.msc
disable
apple mobile device usb driver
*scan new device
upgrade the new discovered device to the driver located with
X:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

Not seen in windows (or anywhere else!)

I have a problem..
I was given an Ipod - I am assuming it is a mini, but I'm not 100% certain - All I know is it has a touch wheel, is marked with 4Gb on the back, and it has a monochrome screen.
There were NO cables, manuals, or CD's with it.
I went out and purchase a FireWire cable for it, and it is charging up fine with that.
However, I seem to be unable to do anything else with it!
It does not appear in windows or in ITunes. I have read through all the advice I could find but the Ipod doesn't even appear in places where I should be able to fix this problem (nope, not even in Administrator Tools under Control Panel!)
When connected to my PC, the normal Ipod menu comes on screen, but no other messages or icons (ie: do not disconnect, the sad smiley etc).
So any suggestions as to how I can make this work?
I AM able to reset the Ipod (flick hold switch on and off, hold menu and select for 6-10 seconds etc) and I DO see the apple logo when I do this.
Please help!
Giric,
The normally tehno-savvy,
clueless Ipod user.

Are you sure it is an Ipod?
The reason i ask is that there are cheap mp3 players knocking about that look like ipods but there are in fact made to look like them but are no good.

IChat status change not seen by other users

Hi !
I have inherited a small network
I have a Aple Intel Xserve running 10.6.6 which all users are connected to
This has the iChat service set and running
All my users are running systems with 10.6.8
When some users change their status in iChat, this change is NOT being seen by the rest of the users
I cannot see any errors been highlighted in the logs on the server so assume the problem is with the client.
I can see nothing in the logs on the client.
Is there any diagnostic tools for iChat or should I be removing some plists on the client to solve this problem?
Regards
Tony

Hi,
As it is an X Server and therefore is likely to be iChat Server that you are running (Or another Jabber server) then I would delete to com.apple.ichat.Jabber.plist and then restart the client iChat to refresh the Login.
Regarding your additional post I do seem to remember another thread where people could change there Available Status (to one with a Message or back to Available -- actually check this last statement) but not to Away.
At present as I type the answer to this escapes me.
This bothers me as I thinks I either had this issue myself or could replicate it.
AS they could have the Bonjour List and the Jabber server list showing can you check they have turned Off the Bonjour Option.
I see you have already posted in the Server Communities as that would have been my next suggestion.
If this then appears to "solve" it check again with the Bonjour Buddy List showing but check if the setting is to have the same Message for all Buddy lists (I am not sure that iChat 5 can do this actually).
Edit See the iChat Preferences > General Section deselect the Use Same Status for all Accounts
The client users may find it's about trying to change the Status from a Buddy List that is not the "front" window - particularly if the Bonjour window is open as well and linked though having the same Status message.
(dismissing a Buddy list using the red button to left only hides the window so some people may have more Buddy List open (Check the window Menu or the App menu > Accounts)
EDIT.
removing all the .plists on the client's computer "Might" do it
Deleting and reinstalling iChat "might" (I can't remeber what the default for the Use same Status item is so it may just get reset)
9:57 PM Friday; March 2, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously
Message was edited by: Ralph Johns (UK)

In Windows 7, how come my in-line attachment images on email can not be viewed/open in the email?

I have windows 7. Recently, after Moz upgrade, I noticed that emails with in-line attachments are either completely deleted, or only the name of the file in text is shown - not the image itself.
How can I re-set or change my settings to enable in-line attached images from the web (example .cid) be viewed? My plug-ins are all up to date (quick time, java, etc).

Let's try this first. Hold down the Shift key while you try to launch iTunes. You should eventually see the following dialog:
Click "Choose library". Browse to inside the following location (depending on what operating system you're running):
Operating System
Default location of iTunes library
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\iTunes\
Microsoft Windows Vista
\Users\[your username]\Music\iTunes\
Microsoft Windows 7
\Users\[your username]\My Music\iTunes\
... and open the iTunes library you find in there.

Screen Shots not working correctly

When I click Shift + CMD + 4 and then Space, you can take screenshots of a window rather then the whole screen
The problem is that the screen shots are cut off when the window is taking up the whole screen
A picture of what I mean: http://grab.by/4Lq5
You can see that the right side is chopped off! Why? How can I fix this?

hmm, that's odd - if you do it manually selecting the whole screen, does that work?
I imagine that this terminal command will give the same undesirable result - but since it bypasses just a little of the GUI.... you might try it.
screencapture -iw ~/Desktop/screenshottest.png

[MacOSX 10.10] [RDP 8.0.12] Remote screen does not match containing window size or monitor

Hello. I am facing a very strange issue that I have never seen before. When I connect to a remote host, the host's screen does not match my client screen, and instead spills over into two monitors. This happens in full screen mode. When switching to windowed
mode, only a portion of the remote host shows, the rest is a black screen.
I would love to post example pics but this site wont let me until I verify my account, but I have no email asking me to do so...

A few notes:
- I have tried a restart.
- I am running two displays, one is the built in 1440x900, one is an external 1920x1200
- I am on OSX10.10.1
- RDP is 8.0.12
- I have tested this against Windows 7 Pro machines
- This was working fine a week ago, just started this week.
Graphics Properties Dump:
Chipset Model: NVIDIA GeForce GT 650M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0fd5
Revision ID: 0x00a2
ROM Revision: 3682
gMux Version: 1.9.23
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Mirror: Off
Online: Yes
Built-In: Yes
HP LA2405x:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display:
Yes
Mirror: Off
Online: Yes
Rotation: Supported

Screen shot not saving images

All of a sudden when i take a screen shot i can hear the shot being taken but it is not saving the image? it used to save the image to my desktop but it has suddenly decided to stop. Does anyone know how i can fix this?

That .plist file should exist. Have another look. - Another suggestion, but not a cure, download Capture Me. It is free and works a treat!
Capture Me: http://www.chimoosoft.com/products/captureme/

Mac Photoshop layers not visible to Windows user

I'm using Photoshop CS6 Extended on a Mac. My client requested a PSD file saved with layers, which I provided. Her web developer is on Windows CS6 and is unable to see the layers in the file. Do you know why the layers are not visible to the Windows user?

Look under your PS Preferences > File Handling
How are you sending the file? Some email programs can alter files.
If you are saving a separate copy for your Windows users, see that layers is checked in the dialog.
Here's a screenshot for suggested File handling settings.

Screen Shots not loading for various browsers

I am accessing BrowserLab through Dreamweaver CS5 running on MAC OS 10.6.6. There is no problem signing in however when I choose a browser to view a screenshot it times out telling me that the Browser version has "failed to load. The screenshot cannot be loaded for the following reasons: page error". When I click on the Retry button, I get another message saying that "the screen shot was cancelled".
This happens for either MAC or Windows browser versions but not consistently. When I first sign in, I can get at least one screen shot to show up but when I request a different browser, I get the error message. This is a simple XHTML, CSS file.
Any ideas what I'm doing wrong? Thanks.

Hi Tom,
A few questions:
Are you requesting a local or server preview of the files from Dreamweaver (from the dropdown in the BrowserLab panel in DW)?
Do you still see the same issue with screenshots if you test a public url (e.g. yahoo.com, etc) from within the BrowserLab interface?
After you make the request from DW, don't switch to BL. Do you see any dialog appear within DW asking for permission to access files?
Is it consistently the same browser(s) you're having issues with? And if so, which ones? Have you tried others to see if you get the same messages?
As I understand it, you're making the request from DW, then adding more browsers to your browser set later. Can you try modifying your default browser set to include all the browsers you want to preview, then shut down BL and try the preview again?
Thanks,
Mark

Screen shots not seen by Windows user. How come?

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