Screen shots not working
When I try to take a screenshot (Command + Shift + 3/4) I get the camera sound, but a file is never created on my desktop. I have searched my drive and can't see that these images are going anywhere. Any ideas? It worked before, just happened 2 days ago.
Try running the repair disk option from your install disc. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
When done, click Repair Permissions
Restart your computer when done.
Try the screenshot commands.
Similar Messages
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Screen Shots not working correctly
When I click Shift + CMD + 4 and then Space, you can take screenshots of a window rather then the whole screen
The problem is that the screen shots are cut off when the window is taking up the whole screen
A picture of what I mean: http://grab.by/4Lq5
You can see that the right side is chopped off! Why? How can I fix this?hmm, that's odd - if you do it manually selecting the whole screen, does that work?
I imagine that this terminal command will give the same undesirable result - but since it bypasses just a little of the GUI.... you might try it.
screencapture -iw ~/Desktop/screenshottest.png -
Capture Screen Shot not working in Full Motion
I am trying to use Full Motion Recording to capture mouse
movement, while also manually capturing screen shots. The screen
shots are not being captured though. I've tried the default Print
Screen key, and also resetting it to the Down key, with no success.
I can capture the screen shots when Full Motion Recording is not
active.
The information in the Help files and Knowledgebase seem to
indicate that it's possible to manually capture screens while
recording full motion. Any suggestions about what could be going
wrong?
Thanks.Hi LisaLouLou and welcome to our community
I think the help may be misleading you here. If you are
recording by using the total “Full Motion Capture”,
Captivate ignores the Print Screen key because you have told it
that the entire project is to be recorded using Full Motion. Hence,
there is no slide by slide based recording as there is using the
other options.
After you have recorded, you are free to insert blank slides,
then add images as needed in case that helps.
Cheers... Rick -
hi my name is Aditya. i am using ipad 2. 2 days ago my ipad fall down from my hand and now its screen is not working it is totally blank but shocking thing is that when i take a screen shot the display came back for 2-3 second. dose ne 1 have same problem....?
Anyone have any suggestions? or is everyone else just as clueless as me !
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My USB port (closest to the screen) is not working? And what is an IR Receiver in my USB port?
Hi everyone,
I recently found out that my USB port, closest to my screen, is not working. Before I called Apple Care for help, I performed a PRAM and a SMC RESET, which unfortunately did not work. I called Apple Care and they help me troubleshoot simple resets such as, shutdowns and restarts. The representative I spoke with conluded that the physical hardware has an issue and must be brought to the Apple Store for a diagnosis. I called the Apple Store to at least budget the fee for getting a USB port fixed and it's about $300.00. I never dropped my macbook or had any sort tactile encounterment with hard surfaces by dropping or hitting. I don't understand how my macbook pro would be physically damaged. I then thought maybe my software was out of date (right now I am running 10.9 Mavericks) or I forgot to do the minor software updates, but I was at a lost again because my macbook is up-to-date. I searched for further help and found a way to monitor what's plugged into my usb ports. (I read in the apple forums that a girl had nothing in her usb ports, but upon looking at the System Information> Hardware> USB, that the macbook recognizes that there are drives in the ports) I looked at my ports; one is being used by wirless mouse (the port that works) and the other (the port that doesnt work) is being used by an "IR RECEIVER". Now, is the IR Receiver actually using that port and that's why my macbook cannot recognize other devices inserted into that port? Or is the IR RECEIVER suppose to be in that port and that the hardware for that port is simply damaged (which would mean I need $300.00 to get that fixed)? I know this is a lot, but someone help me?
(PORT THAT WORKS)
USB Hi-Speed Bus:
Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x1c2d
PCI Revision ID: 0x0005
PCI Vendor ID: 0x8086
Bus Number: 0xfa
FaceTime HD Camera (Built-in):
Product ID: 0x8509
Vendor ID: 0x05ac (Apple Inc.)
Version: 5.16
Serial Number: DJHBAJ06VRDH7FL0
Speed: Up to 480 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa200000 / 3
Current Available (mA): 500
Current Required (mA): 500
Hub:
Product ID: 0x2513
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0xfa100000 / 2
Current Available (mA): 500
Current Required (mA): 2
Microsoft® Nano Transceiver v2.0:
Product ID: 0x0745
Vendor ID: 0x045e (Microsoft Corporation)
Version: 6.34
Speed: Up to 12 Mb/sec
Manufacturer: Microsoft
Location ID: 0xfa130000 / 6
Current Available (mA): 500
Current Required (mA): 100
Apple Internal Keyboard / Trackpad:
Product ID: 0x0252
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.18
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa120000 / 5
Current Available (mA): 500
Current Required (mA): 40
BRCM2070 Hub:
Product ID: 0x4500
Vendor ID: 0x0a5c (Broadcom Corp.)
Version: 1.00
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa110000 / 4
Current Available (mA): 500
Current Required (mA): 94
Bluetooth USB Host Controller:
Product ID: 0x821a
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.42
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa113000 / 8
Current Available (mA): 500
Current Required (mA): 0
(PORT THAT DOESN'T WORK)
USB Hi-Speed Bus:
Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x1c26
PCI Revision ID: 0x0005
PCI Vendor ID: 0x8086
Bus Number: 0xfd
Hub:
Product ID: 0x2513
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0xfd100000 / 2
Current Available (mA): 500
Current Required (mA): 2
IR Receiver:
Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.16
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple Computer, Inc.
Location ID: 0xfd110000 / 3
Current Available (mA): 500
Current Required (mA): 100I can help with the "IR Receiver" part of your question. That's the piece of hardware inside older MacBook Pros (MBPs) that lets them work with the Apple Remote. "IR" is the standard abbreviation for "infrared," the portion of the electromagnetic spectrum used by remotes for many common devices (stereos, cable boxes, Apple TVs, etc.). The remote sends a coded stream of IR pulses; a corresponding receiver in the target device "sees" the infrared light and decodes it. The MBP's internal IR Receiver sends the received signals to the processor via USB through an internal hub.
The most recent MacBook Pros have dropped the IR receiver and no longer work with the Apple Remote. -
touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod, can anyone help or what is the cause
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?
Yes. They'll still replace your iPod. Several users have indicated that they have returned damaged iPods and were still given a replacement iPod.
B-rock -
I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?
You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.
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I have an ipod touch 3rd generation and the whole touch screen is not working.
I have a 32gb ipod which I bought for fifty dollars and when i bought it had a pretty baddly cracked screen but thing is it worked fine. Every part of the screen worked fine; it was as senstive where the screen was cracked as the areas of the screen that were not cracked. I dropped it a couple times from like two or three feet on two a hard wood floor about four times all it did was make the cracks on the screen a little worse. Then one day I dropped it from about a foot and now the whole touch screen is not working does anyone know why this is. They told me at the ipod store to get a new one would be 130 to trade mine in. But the thing is I very mechanically inclined and I am very good with electrionics; I was planing on buying the glass for fifty bucks and putting it on myself because I read how to do it and I am more then capapble of doing it. But now since the touch screen is now working; do I need a new screen along with a new glass? See the thing is because I think both those part cost 120 together. Which would not be worth me doing that when I can go to the ipod store and they would trade me a new one for 130 bucks. But the issue is, they told me at the ipod store they would have to look and see how damaged the ipod is to see if they will exchange it. My screen is severly cracked; also I have a dent that is a half inch long and 1/8th inch deep in the back of my ipod and its very scracthed up; do you thing an ipod store would exchange it in the condition it is in. Also has anybody had this problem before and I was wondering if it would be possible for me to take it apart and fix it my self without buying any new parts.
If I were you, I would pay the $130 for a replacement. Then you can be sure that it has all the working parts it needs.
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My 5800 touch screen is not working properly.
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Dear all,
I had the same issue with my nokia 5800, finally I found very interesting thing, I have been doing everything to bring my phone back to original condition where simply I can touch and access the phone.
Actually the issue was with the thin plastic piece which was put on the touch screen for its protection. I was struggling to touch and access the phone but i coudnt for almost 2 weeks, it was directing me to bottom left corner touch buttons of the phone and automatically opens and activate functional which I didn't want.
Solution was, I simply removed the thin plastic layer from the phone , Now it works fine.
Hope this will help. -
i bought an IPAD air (32 gb wifi only) from USA just one month ago and the screen is not working correctly(picture attached) and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?
Have you tried a soft-reset to see if that fixes it ? You might be able to get warranty service in Egypt for your iPad, but the warranty includes :
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
As it's wifi-only you should have a better chance of it being serviced under warranty, but there are no guarantees, it might depend upon the repairer.
Egypt authorised service providers : https://locate.apple.com/eg/en/ -
The touch screen is not working when I am in the Music app of my iPod Touch. How do I get it to begin working? It just stopped today.
Does anyone know what I can do? I am unable to switch screens, and I can not see the track that is playing. The only was I can switch between songs is to use the controls on my headphones.Try the stamdard fixes to rule out a software problem:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod. -
The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using (ex. ITunes or Safari to main screen) . Now, no reactions. When I press the button, it appears to be more indented then it was before. What should I do? Do I need to get it fixed or replaced, or is this a problem I can fix on my own? Whatever it is, I really need some advice. Thanks in advance.
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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Lenovo Yoga 13 Screen is not working
Hi Guys!
Please go through my complete message as it is very 'painful' experience you can ever come across when buying a laptop.
The Lenovo Yoga is not available in Australia. So, I bought the Lenovo Yoga 13" orange i5 128GB from 'adorama.com' for US $999 + UPS shipping $105. Unfortunately the shippment attracted a custom of 185 AUD which I had to pay later. In total, I have already spent 1400 AUD.
The UPS courier service delivered the shipment to my address an hour back i.e. today on 5th July,2013. I was very happy to receive the product but when I switched on the laptop, the screen is not working properly and is displaying a number of vertical colored lines.
To confirm that it is the screen problem, I connected the laptop to my TV with a HDMI cable upon which I could see the windows display on the TV. This clearly establishes the fact that the laptop's screen is faulty.
Next, when I checked the warranty number online it shows that warranty starts from three months earlier than my purchase date which clearly shows that someone registered the laptop before.
Also, the charger I received with the laptop looks to be a used one with scratches and marks on it.
I am afraid, the product I got from Adorama is damaged and maybe a refurbished one as the charger clearly looks to be used before. I am deeply disappointed with this incident as I was very excited to use that product and also importantly had lots of work to do with it.
I contacted Adorama, and they are saying that they might exchange/ refund after seeing the product for which I have to ship back the product to the United States. They have asked me to provide a quotation of the shipment and told me that they will decide accordingly.
Firstly, I dont know how it will work out and next, I cannot trust these people anymore to refund me the money after returning the product. I am anyways losing the money I paid on customs.
Therefore, as being my fellow Lenovo Yoga mates, I request your advise on this issue to me. I would really appreciate whatever it is.
I kindly request Lenovo to look into this matter.
Thank you!
AmerI have exactly the same problem just a set of vertical lines on the screen. Never before have I had such a pathetic problem except maybe with laptops that are 6 years old.
For further details I have the Lenovo IdeaPad Yoga 13-inch Convertible Ultrabook (Orange) - (Intel Core i7 3537U 2.0GHz Processor, 8GB RAM, 128GB SSD, WLAN, BT, Webcam, Integrated Graphics, Windows 8) bought from amazon.co.uk ( http://www.amazon.co.uk/exec/obidos/ASIN/B00CA10NUE ).
The screen lasted 6 days before dying. Just enough time for me to waste getting it perfectly set up before it died. There was nothing to indicate prior to the screen failing that it was going to fail. Turned it off one night and turned it on the next morning and the screen was only displaying the vertical bars.
I'm going to try sending the Laptop back to Lenovo. I actually managed to get through to the Lenovo support - they have quite a good system of dropping the laptop off in a local shop that is then picked up by Lenovo, they reckon to have a turn around of 10 calendar days. I can recommend trying to call the Belgium helpdesk as Lenovo can never outsource the help desk people since they need to speak French and Dutch but usually they will also speak English - start the conversation with "Parlez vous anglais?" / "Spreek je engels?" . Admittedly it will be no use if you need to return the item, but if you just need a bit of technical support it might be a good way to go.
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I bought a new macbook pro 13inch retina and sometimes the charger doesn't work properly, I dont know if its the charger or my laptop? i always have to take the charger in or out for it to work ... -.-