Screen shows apple only after tring to updated wont turn off or change

Tried to update Ipod 4 and restore as got screen with plug in to I-tune, went thru update but then froze with th apple on screen of I-Pod. Now it wont reset wont turn on or off or be seen in I tunes. Wont charge either Any help?

Have you looked at this troubleshooting article?
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
You may need to restore.

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Apple wireless keyboard caps lock light wont turn off

I have an apple wireless keyboard that came with my 2011 imac and up untill last month the caps lock light wont turn off even when i turn caps lock off and its draining my battery. usually the keyboard will turn off whenever the computer was off but now i have to turn the whole keyboard off everytime im not using it to save battery.

It is probably faulty. If you are close to one, I suggest you take it to an Apple store for diagnosis.
Barry

Stuck on grey screen with apple logo after failed iTunes update

I tried to install an update for iTunes 9.2 on my MacBook. During installation a box appeared telling me the update had failed. I clicked the 'Restart' button. Now it won't go past the grey screen with the apple logo and the rotating wheel; it just loads indefinitely. I have a very important document saved on the Mac which I've added to without backing it up. I'm worried that I will lose (or have already lost) a great deal of writing. Is there a way to get my computer running again without damaging my files? Because this computer was a gift, I don't have the software installation CDs that came with it (or Disk Utility). I'm also not very familiar with computers in general, so if you explain your solutions in a really basic way, I'd appreciate it. Any kind of advice would be extremely welcomed...

This one?
http://docs.info.apple.com/article.html?artnum=106214
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
* Last Modified: June 25, 2009
* Article: TS1417
* Old Article: 106214
[Email this article]
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Symptoms
If your computer won't start up normally, you may need to use a disk repair utility to fix the issue. Mac OS X includes two utilities for this—Disk Utility and fsck (a command-line utility). You can also use these even when your computer starts just fine but you want to check the disk for possible file system issues. For Mac OS X 10.4.3 or later, check out "About live verification in Mac OS X 10.4.3 or later," below.
Important: If you're using Mac OS X 10.4 or later, you should use Disk Utility instead of fsck, whenever possible.
In some situations, file system errors may prevent your computer from starting up. This can occur after an improper shutdown, forced restart, or power interruption. If your computer shows any of the following symptoms on startup, use a disk repair utility:
* Your computer partially starts but then displays a command line in a text-only environment. You may see the message, "file system dirty, run fsck." Below it, you'll see what's called a command-line prompt, indicated by a number sign (#), that allows you to type a command. If you see this, you'll need to run fsck from the command line (see "Use fsck if necessary," below).
* Your computer starts but either it won't reach the login screen, or it may reach the login screen but not load the Desktop after you log in. However, you can start up in single-user mode.
If your computer exhibits either of the above issues, here are some things to try to get your computer back to starting up properly again. If you can't find the system discs that came with your computer, see "Use fsck," below.
Products Affected
Mac OS X 10.4, Mac OS X 10.3, Mac OS X 10.2, Mac OS X 10.1
Resolution
Try a Safe Boot
If you're using Mac OS X 10.2 or later, you can start up your computer in Safe Mode, which includes an automatic disk check and repair. If you're using Mac OS X 10.1.5 or earlier, skip to the next section. A Safe Boot, which starts up your computer into Safe Mode, may allow you to start up your computer successfully using a reduced version of the system software. To do this, follow these steps:
1. Start up in Safe Mode.
2. After the system has fully started up, restart your computer again normally.
If the computer successfully restarts, you do not need to do any more troubleshooting. If the issue persists, try Disk Utility.
Try Disk Utility
1. Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Tip: Always start up your computer from an Install or Restore disc when using Disk Utility to verify or repair your startup volume. Otherwise, you might see some disk error messages.
Use fsck if necessary
fsck is a command-line utility that may be able to verify and repair a disk. If you can successfully start up in Safe Mode or use Disk Utility while started up from a disc, you don't need to use fsck. Here are some situations in which fsck may be necessary.
* Your Mac OS X disc isn't available.
* Your optical drive isn't available.
* You can't start with a Safe Boot by holding the Shift key during start up.
Tip: If you use a Mac OS X Extended (Journaled) formatted volume, such as with Mac OS X 10.3 or later, you probably won't need to use fsck. If you do use it for any reason, please be aware that benign error messages can appear.
If you're not sure how your volume is formatted and you can't start up from your Mac OS X volume to find out, type the following command in a command-line interface and then press Return: diskutil info /
If you see "File System: Journaled HFS+" returned, you have a Journaled volume.
To use fsck, you must run it from the command line. Unlike using your mouse pointer to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line.
Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt type:
/sbin/fsck -fy
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
** The volume (nameofvolume) appears to be OK
If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
*** FILE SYSTEM WAS MODIFIED ***
Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
Your computer should start up normally and allow you to log in.
Additional Information
About live verification in Mac OS X 10.4.3 or later
In Mac OS X 10.4.3 or later, you can verify your Mac OS X volume while started from it. This is known as live verification, and can be used in three different ways.
Option 1: Verify your disk using Disk Utility while started from the startup disk. To find out how to do this, see this article. Please note that live verification does not involve any disk repair, so if verification finds something that should be repaired, start up from your Mac OS X Install disc and use Disk Utility as described above in "Try Disk Utility."
Option 2 (advanced): Use the command line and the command-line utility, diskutil.
1. Start up your computer and log in as an administrator.
2. Open Terminal (/Applications/Utilities).
3. At the prompt, type the following command and then press Return:
diskutil verify /
Note: Don't use this method to check non-startup volumes.
You should see messages such as the following during the disk check:
Could not unmount disk for verification, attempting live verify
Started verify/repair on volume disk0s3 Macintosh HD
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
Verify/repair finished on volume disk0s3 Macintosh HD
Option 3 (advanced): Use the command line and the fsck_hfs -l command.
1. Start up your computer and log in as an administrator.
2. Open Terminal (/Applications/Utilities).
3. At the prompt, type the following command and then press Return to determine your filesytem ID:
df -hl
4. Look for some lines of text that look like this:
Filesystem Size Used Avail Capacity Mounted on
/dev/disk0s3 37G 20G 17G 55% /
/dev/disk0s5 37G 37G 641M 98% /Volumes/Storage
5. Make a note of the first "disk" name that appears after /dev/, such as "disk0s3." This is your filesystem ID for your startup volume.
6. At the prompt, type the following command and then press Return:
df -hl
7. Then type the following command, where "disk0s3" is your filesystem ID you noted in step 4, then press Return:
sudo fsck_hfs -l /dev/disk0s3
8. When prompted, enter your admin password, then press Return to begin the verification.
9. You should see messages like these during the disk check:
** /dev/rdisk0s3 (NO WRITE)
** Root file system
** Checking HFS Plus volume.
** Checking Extents Overflow file.
** Checking Catalog file.
** Checking multi-linked files.
** Checking Catalog hierarchy.
** Checking Extended Attributes file.
** Checking volume bitmap.
** Checking volume information.
** The volume Macintosh HD appears to be OK.
Advanced information
If you're interested in UNIX-style command-line syntax, here's a look at how a couple of flags used above can influence fsck:
* The -y flag: Tells fsck that you want to answer "yes" to all questions about fixing, repairing, or salvaging information. This is the optimal approach, as answering "no" to any question causes fsck to stop. You cannot determine that all necessary repairs have been made until fsck completes and gives its final report.
* The -f flag: Forces fsck to check "clean" filesystems when preening.
See also
* Handling "overlapped extent allocation" errors reported by Disk Utility or fsck
* Disk Utility reports "Underlying task reported failure" when repairing a volume

I disconnected my iPad unconsciously while it was updating ios 7.0.4 and it just stuck on that screen showing apple logo and a loading bar that just won't move on what to do now ????

I disconnected my iPad unconsciously while it was updating ios 7.0.4 and it just stuck on that screen showing apple logo and a loading bar that just won't move on what to do now ????

It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

My iphone shows apple only in screen what is the problem?

my iphone shows apple only in screen what is the problem? i can not open it

Try a reset: hold the on/off switch and home button simultaneously until the phone reboots--may take up to 20 sec.

TS3681 I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

Same here. I tried to update my iPhone 5S and iPad 4 to 7.1 but iTunes wiped out them. This thing already happened for iOS 7.0.6 update. What happened to Apple? I am really curious whether Apple is aware of this problem.

IPOD IS FROZEN SCREEN SHOWS APPLE ICON ONLY

IPOD is frozen screen shows apple icon only

hold down home button and powerbutton until apple logo appears. this will reset it. If not, turn off the iPod, hold the home button and plug into computer via USB while still holding the home button, only release it once iTunes detects it.

Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white, goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

IPod touch frozen on screen showing apple symbol and usb cable.

Pod touch frozen on screen showing apple symbol and usb cable. Happened during a update attempt.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

HT1926 Quicktime stuttering, MOV file plays fine on my iphone but play it in my PC the sound and video stutters. happened only after the last update. how to fix

Quicktime stuttering, MOV file plays fine on my iphone but play it in my PC the sound and video stutters. happened only after the last update. how to fix?

Hi Richmoller51,
Welcome to Apple Support Communities.
See this article for some troubleshooting steps that can help with video playback in iTunes or Quicktime:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Best,
Jeremy

I was using my ipad it was under 10% but no under 4% it turned off then i pluged the charger in and flashed on then showed apple sign after i turned it on. now its going back and forth from the apple sign and battery symbol ive changed chargers its not on

hey please help!
i was using my ipad it was under 10% but no under 4% it turned off then i pluged the charger in and flashed on then showed apple sign after i turned it on. now its going back and forth from the apple sign and battery symbol ive changed chargers its made no differnce its been like 3 hours ive tried to do that reset thing holding lock button and home button for 10 seconds at the same time. WHAT DO I DO?

Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

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screen shows apple logo with line

to Connect the computer to the iPAD, I need to allow it on the iPAD. When the iPAD only show the plle and the line, hot to allow the computer access then?

Java preferences window doesn't show the tabs after jdk 7 update 7 installations

java preferences window doen't show the tabs after jdk 7 update 7 installations, before the installations of jdk 7 u7 the tabs in the java preferences window were visible

Then, dump Chrome or uninstall Java 7u7 and connect back tol Java SE 6:
Q: Can I restore Apple Java 6 after uninstalling Oracle Java 7?
A: Go back to Apple Java 6 using the following instructions:
Uninstall Oracle Java 7 by deleting the plug-in file. From a Terminal window enter:
sudo rm -rf /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Create a symlink using the following command, entered on a single line:
sudo ln -s /System/Library/Java/Support/CoreDeploy.bundle/Contents/JavaAppletPlugin.plugin /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

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If You are trying to watch content when you are downloading, it let it download then watch it this works for me as i had the same problem.

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