Screen sticks

My blackberry curve will power on and boot but as soon as it gets to the main screen, it locks.  If I hit any button, the screen goes black and I am not able to do anything.  I have removed the battery several times.  It comes up with a meeting reminder and as soon as I try to get rid of it everything is locked....

Hi cinnabar15,
Welcome to the BlackBerry Support Community.
Please try backing up your data using the BlackBerry® Desktop Software and performing a clean reload of your BlackBerry® Device Software.
For further instructions, see the following KB article. How to perform a clean reload of the BlackBerry Device Software for Windows. www.blackberry.com/btsc/kb11320
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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