Screen stuck in "Plug In" mode after download?
When downloading the new software for iPhone I received an error message reading that the download was unsuccessful and now my phone is stuck in the screen that shows "Plug into iTunes" .... can anyone help? Ive done everything from trying different ports to restarting computer to reinstalling iTunes....Thanks
Unfortunately the internal drive has malfunctioned. If you can't restore from a Time Machine backup in Recovery mode, there is probably nothing else you can do. You could try to reinstall OS X and then transfer your data in Setup Assistant, but that's a 5 GB download and is not likely to happen unless you have satellite Internet, and maybe not even then.
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Click on the link to see more details and screenshots.
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Carolyn -
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Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
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http://support.apple.com/kb/ht1808
Cheers,
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