Screen unpredictably shutting down during phone calls.

Anyone understand the logic behind when the screen shuts off during a phone call.
I'm using the keypad a fair bit and sometimes the screen will shut down during a call, hiding the keypad. I can shake it and it will come on again but then sometimes it goes away.
Sometimes it just stays up the entire call.
Sometimes it shuts off during the call.
If it shuts off during a call I can shake it to get the screen to come on.
Sometimes it just stays up for the rest of the call.
Sometimes its shuts off again.
If it shutss off during a call I can shake it to get the screen to come on.
Repeat...
Quite frustrating. How do I get it to stay up?
Can I?

My iPhone does the same thing. When I make or receive a call the screen seems to do the opposite of what it should do. When I put the phone to my ear the screen activates, when I pull it away the screen locks. This causes me to press the touch screen when talking on the phone, buttons like mute and keypad.. highly frustrating. Also when I try to hang up, the screen locks preventing me to end the call.. have left numerous unintented voicemails due to this.
I have tried adjusting the auto-lock setting but this does not help and is up-to-date. Any ideas?

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Phone shuts down during phone calls

Using a 3G phone, my husband's phone shuts down during a phone call. It doesn't seem to matter where he is or the other person's carrier. The phone comes back on after hitting the Home button a few times. Today it happened right in the middle of a short cal so length of call has no bearing.
Any ideas?
Message was edited by: esd37

It is possible. If a case does only partially cover a sensor, then sometimes it may not cover, or it may, especially if it slides around a little bit.
But with that said, there have been a lot of reports about 3G and dropping signal. Read just about any tech blog and you will see many posts about it, though no confirmation about a single cause (a lot of finger pointing).
I'd say try without a case for a bit to see if it continues. If not, then you know that was it. If still issues, then could be related to the issues being reported about 3G.
They are working on yet another update to try to help, but in meantime if still continues, there is a setting to turn off 3G and just use Edge. For phone calls difference between Edge and 3G really doesn't matter. Only when doing something online with the browser or an App that goes online, etc does 3G really help with speeds. So can also try turning off 3G and only turning it on when you need to go online with the phone. See if that helps with calls until update comes out.

Problem due to shut down during phone software upd...

I was update software of my nokia 5600c through USB cable. During this computer was shut down. Now my phone is not connect with computer or switch On. So what I have to do?

Seems to be a Typo regarding the Model..but have a look at THIS resource.. If nothing works then you must visit Nokia Care ...

IPhone 3GS shutting down during phone talk

Hi.
My new iPhone 3gs is shutting down sometimes when I talk on it.
I suspected it was a battery problem (I saw once the battery meter drop to zero), so I installed the "powerlogging" profile.
Now, the log in the itunes folder seem to suggest that "SpringBoard" is shutting down due to kIOPMPSAtCriticalLevelKey battery notification.
I already tried restoring the phone, but to no avail.
I'm running 3.1.2 (and won't upgrade because I hear many people complaining about the upgrade)
Thanks!

People complain about every upgrade. And the fact is, even it it was in the thousands (which it is less than that here, more like hundreds) that is a fraction of a percent to number of active iPhones. This last update is actually an important one as most of it was security related updates that fix holes in Safari and other parts of phone that will allow a bad website to pretty much get access to your phone data. So update. Who knows, could be since the update came out, they actually said what it fixed (normally they keep it generic but this time they said trying to fix security holes that would allow remote code execution) could be that since it was public knowledge a lot of script kiddies got hold of the hard core hacks and started posting stuff everywhere hoping to catch somebody just like you that was too slow to update and thus could be causing your issues.

During phone calls the screen doent turn off, during phone calls the screen doesn't turn off

The phone screen doesnt turn off when i put it on my ear to make a phonecall

This may very well be an issue with the proximity sensor. Take it to an Apple Store; they'll be able to let you know for sure. But first, to rule out a software issue, try a reset: Hold the home and power buttons at the same time until the Apple boot logo appears.

I phone shut off during phone call and want cut back on?? help!!

I can not get my iphone 4 to cut back on??

hold home(circle button) and power(top button) for 1min or untill the apple logo comes up, if this doesnt work plug the phone into power source and wait about 10 min then try again, if that doesnt work plug into comp hold home button down wihle doing so untill itunes says it detected a phone in recovery mode or untill the ituens logo and usb cord come up

Z10 shuts down during call

Hi,
My z10 simply shuts down during calls. Cuts the call without any advertisement and then the Blackberry name and loading blackberry logo appears. Happened 4 times in a row. Please advise how this can be fixed.
Thanks

Hi there,
I am not sure about the logic behind this, but one of the solutions I found in a forum was to replace the sim. I had cut my normal sim to micro sim size myself and was facing frequent shutdowns (2 or 3 times a day). SOmetimes it used to restart, sometimes just shut down and I had to start it up again.
I just went to the customer service centre of my carrier and got a new micro sim last week, and touch wood, the phone has shut down only once after that. I hope it stays that way.
I am assuming that it has to do with signal reception and the phone trying to do something about it.
See if this helps you.

Purchased the Sony Tablet in June 2012, started to shut down during regular use (blank screen, swirl

I am a long time Sony customer… mostly TVs and other entertainment items.
Purchased the Sony Tablet in June 2012, started to shut down during regular use (blank screen, swirly lights comes on, and soft reset required) in September 2012.
December 2012, issue started to take place more frequent (to the point it was too annoying).
Sent the tablet in for repair before X-Mas and just got it back from the TX repair center yesterday (1/14/13).
They replaced the motherboard.
1/15/13, 11:49AM, the same issue happened.
I am asked to mail it in again, so they can fix the issue.
I like Sony products, but this is something new for me.
I like to know if this is common for the tablet, please share story.
My concerns are:
They replaced the motherboard (that is pretty much the core of the tablet!)
What do I do when my warranty expires in June 2013 and the issue is still there?

I and many others have the same issue. You can an find some links to reported issues in my thread.
Sony has yet to acknowledge the issue and define whether it is software or hardware based. This lack of communication is very disheartening.

N8 - touch-screen still active during phone calls,...

I've made a few calls with my N8, and I'm finding that the touch-screen is still active when I hold the phone to my ear. I've accidentally hung up on people, or have inadvertently activated other apps. Is this something I can fix in tools?
The sound during calls is also very low (even at maximum volume), which compounds the above problem even more, as I push the phone closer to my ear.
If nothing else, the N8 should be able to function perfectly as a phone, and this is really frustrating - I never had this problem with other phones.
Also, on the 2nd use of the photo edit program, it took a long time to save the photo, and then the phone froze. Is anyone else having problems with this?

I too fact these problems i.e touch-screen still active during phone calls leading to unintended "hold" on the calls or screens navigating else where. Yes, the side lock bar helps, but then it is not very handy way for a costly model to be designed. Even the older cheaper nokia touch screen model did not have this problem. Let NOKIA people respond to it.
Yes, the sound is too low even at the maximum. Nokia support centre plead helpless.
I think we all made a big mistake in investing in this costly handset.

How do I set my Galaxy S5 to turn off screen during phone calls?

How do I set my Galaxy S5 to turn off the screen during phone calls?

bluespeck7, it's easy! You turn it off with the tap of your finger. Just tap Settings>Display>Screen Timeout>Choose the time option to fit your needs. For more device support, click http://www.verizonwireless.com/support/
LasinaH_VZW
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Screen Blanking Out During Phone Calls - Solution

Previously I noticed many posters complaining about a problem with their iPhone screen blacking out during phone calls. I think I may have found the solution, or at least a solution. I have been advised by the Apple Store technicians that the case I use (and indeed, many cases that are sold in the Apple Store), are so opaque that they block the sensor found near the earpiece. This is the sensor that tells the iPhone screen to black out when it is next to your ear, and to light up when it is away from your ear. Because it cannot sense through the case, it still thinks it is next to your ear and hence keeps the screen blacked out. And sure enough, when I took my iPhone out of the case, the problem disappeared.
Now here is the question - has anyone got experience with a good case that does not cause the above problem? And those who do have a problem case - have you been able to return or exchange it with the manufacturer?

You have this product - which is specifically designed for the iPhone 3G?
http://www.iskin.com/revo2_features.html
This is the case I've used with my iPhone 3G for the last 6 months or so with no problem.
There is an iSkin Revo for the first generation iPhone, which is not designed for the iPhone 3G since the proximity sensor and light sensor with the iPhone 3G are in a different location than the location for these sensors with the first generation iPhone.

Computer shuts down during startup

Hey everyone,
it shames me a little to ask for help about computers because I am usually ok with doing this stuff myself.
This time, however, I cannot seem to fix the problem indefinitely.I need a laptop for school and cannot afford another so any help would be greatly appreciated!:
I will just point the facts out:
After a few years use (two) it now shuts down during (windows) startup.
I ended up cleaning the Heatsink/fan yet the problem persisted.
The model is a Toshiba Satellite A200-PSAF6A.
I am no longer under warranty.
The school techs cannot help me.
A few oddities that I noticed:
It starts up fine when the power plug isn't plugged in.
It starts up fine with the power plugged in only in safe mode.
Using CCleaner and Defraggler temporarily fixed my problem (for about 5 minutes or so).
I hope that you guys can help me. It's just annoying that I cannot fix this myself..
If any further information is required please just ask and I will reply with as much haste as I can under my current circumstances.
Thanks,
Norak.

Linton wrote:
I have a couple of years old A200 satellite and have the same problem.
During a "cold start" I may get up to the windows login screen and then it shuts down and restarts. (sometimes it doesn't make it to the windows screen and turns off to restart). Then it will start to load windows and the little bar at the bottom will be loading windows and then freeze. I would have to hold the power button down to turn off and restart. Then I start windows normally and it usually works OK, sometimes I have to do this step again, but eventually I get into windows. Then if I shut down and restart it starts up fine, unless I wait for it to cool down.
Since this started happening, I have reinstalled vista 32bit to out of the box condition and updated to the latest bios, to no avail.
Computer has always run hot since new, seems to have very poor cooling. But the fan operates, most of the time on full boar.
Do you think this is a software issue or a component issue, or cold joint.
BTW it will not shutdown at all if I keep the computer in the F12 key settings area,im not sure what this place is called, but you choose to boot from cd here.
Okay, this is weird and I'm not sure if this has anything to do with what I had mentioned earlier. I was having some issues with my DVD drive, it was rattling bad and the spin off time was off causing coasters on almost every blank DVD, so I had the thing sent in for a replacement. They put in a new DVD drive, checked the status of my BIOS (V 4.2 which I had all along) and returned the unit back to me sometime around April 22, 2010 -- ever since the thing was working fine. I'm not sure if the bad drive had caused the unit to work erratically.
Before it was sent in, the issue was of course with the DVD drive, the startup then shutdown problems, plus a whole plethora of other small problems which I didn't bother to mention on my first post. For instance; the illumination lights that controls the media -- sometimes they would not turn off when I shut my computer down. The light stays on even after the computer powers off and I'd have to unplug the AC power cord for the lights to completely shut off.
My initial problems with the laptop was:
Media lights won't go off,
DVD drive rattles very loudly and burns bad media,
Shutdowns during startups,
The screen housing would creak every time when I wanted to adjust the position (this happens when I adjust it slowly).
After they replaced the DVD drive, everything seems to work fine. It's been almost two months now and I haven't had issues with any of the above mentioned problems.
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Laptop shut down during windows 10 update and now won't startup

Hi, My pc shut down during the Windows 10 installation 2 days ago. Since then I tried to start up the pc, without success.
I tried to press F11 during booting but the laptop just stays with a black screen saying "F11... System recovery", until I shut my computer down.If I press no key during booting, the screen remains black (with a bit of a background light) and stays like this for hours until I shut it down. I also tried to use the trick with holding the power button for 30 seconds when the laptop is turned off (I guess you call it a hard reset?), but that didn't work either. What should I do to get back to the original Windows 8.1? I would like to use my pc again and if possible, to not loose any of my old documents.

Hi , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY 17-j000 Notebook and issues with it not responding with a Windows 10 update. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices. It should continue where it left off. Please let me know how this goes. Thanks.

I have insurance through apple for my iPhone 4. Last night my phone was stolen. Am I covered under insurance to get a new phone? And how much will it cost? Second- what should I do about it? I don't know if I should shut down the phone or what?

I have insurance through apple for my iPhone 4. Last night my phone was stolen. Am I covered under insurance to get a new phone? And how much will it cost? Second- what should I do about it? I don't know if I should shut down the phone or what in case my iPhone is able to be located or what not?

Jonryan21 wrote:
I have insurance through apple for my iPhone 4.
No, you simply do not. Apple does not sell insurance.
Apple offers an Extended Warranty called AppleCare.
Warranties doe not cover lost or stolen devices. Buy a new one.

N200 shuts down during boot

Dear Lenovo,
I have a problem with my N200 laptop. Notebook shuts down during boot. Sometimes it is immediately after "Lenovo screen", sometimes it is when Vista logo appears. I found out that this is always when notebook is "cold". It does't matter if I want to switch on my notebook or if I want to restore it from hibernation or sleep mode. Next thing is that it always crashes when fan starts work at full tilt (I checked the fan but it is clear). When notebook starts correctly then it works without problems. Usually I have to switch it on about three times then it is OK. This problem takes about 2 weeks. I have my laptop about 7 month. Do you have any ideas how to solve this problem?
And another thing - I forget to send registration card to Lenovo and now I am afraid that I will be without warranty. Can I send it still now?
Thank you for answer and sorry for my English.
Gabi

Yes, problem with the video card sounds plausible! Any not so successful updates recently? It is sometimes to make a good uninstall, which is required to make a good install.
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Screen unpredictably shutting down during phone calls.

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