Screen went black, but it still vibrates and sound.
I dropped my iphone 4, it automatically went black and I thought it turned off, but I pressed the lock button and it sounded like I locked it, if I press the screen I can hear the sound of buttons when you enter your passcode and all. But the screen is black.
I tried holding both buttons to reset it, but wont work at all.
You display has been nudged out of place or broken. You need service on the phone.
Similar Messages
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HT4061 my screen went black but it still makes sounds?
my phone out of no where the screen went black yet I still hear text notifications
Hi there SofiVelez,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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Please help! I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
Screen went black but still works
How do I fix iphone 4 screen went black-still works and already tried shutting it off
I fix a lot of phones and have only experienced this once with a customer.She told me that the screen went black but the phone still rang.I thought she was just doing something wrong or that maybe she dropped it and the LCD ribbon cable hopped off the board.By the time she got the phone to me the battery had completely died as she could not turn it off.After I received the phone I plugged it in and to my amazement it came alive after the usual 5 or so minutes it takes an iPhone to fire up after being dead.So if possible let it fully drain and then plug it in at the mains charger.Hope this helps.
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IPods screen went black but assisted touch on screen still works?
IPods screen went black but assisted touch on screen still works? What's would be wrong?? I have dropped it and the lower volume button went partly in side the IPod (thats why i had the assisted touch on) and its been working very slowly fore the last week or so. but other then that it was fine.
With the information given, If the screen is completely black even after the reset, it's sounds as a hardware issue
Could be : The battery
The charger
The phone itself
You can narrow these down one by one preferably.
-If you have an extra battery, test it.
-Try another charging cable or another outlet
If neither of those affect it, you can also wipe the phone, but that's pretty much the last last step you should do since it erases everything. Then restoring it. Time varies.
If you are still having trouble, contacting your carrier, the closest Apple Store, or the technical support line for Apple. -
My Iphone 4S screen went black but the Iphone was still working. I was able to play music with the headset.
I went a head and put it in a safe mode to perform a recovery. iTune updated the software succesfully but is unable to finish recovery and software restore.
I went to the support page to see what suggestion apple has but I had done already what they asked (update software, unplug all other USBs, restart the computer, iTune and restore process).
Any suggestion what I can do?
ThanksMake an appointment at the genius bar. It's probably a hardware failure.
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My iphone 4 fell in the toilet 4 days ago and has been drying in rice ever since. I tried plugging it in today and the screen remained black but it did vibrate when i switched it to vibrate. Is that a good sign? Or should I just give up hope already?
well good sign or good sign maybe a strong word
it mean that not all of the device have been damaged by the fluid
but it does not really mean that the screen will ever work again
when drying in rice make sure you don't
1 conceal it so the vapor can't escape or it will not dry enough
2 make sure to leave in on a heating source like a heated floor or radiator to speed up the proccess of the vaporising -
How do i fix my itouch. the screen is black but it still responds to touch
How do i fix my itouch. the screen is black but it still responds to touch
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I dropped Iphone 4s then suddenly screen went black but phone is on. I can hear sound.
My Iphone 4s was dropped and suddenly screen went black,but phone is on I can hear phone ring How can I get screen on,eventhough I tried to hold on power and home button at the same time upto 40secs.It couldn't turn on screen.Pls help me.
The device is broken, replace it.
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How to fix iphone 4 that the screen went black but it is on
My iphone 4 screen went black but the light is on. I can hear the phone rings and other sound from the screen but I can't answer the phone. The screen won't come on. What to do?
Try resetting: Press both the home and on/off buttons for 10-30 seconds, until the Apple logo appears. (No data loss)
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My screen went black but still rings
My screen is black but still rings. What do I do
Hello Bradley,
I would be concerned too if my iPhone screen remained dark when the phone was on. I recommend the following steps for the issue you described:
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Attempting to download IOS6 onto iPad2. Two minutes after download began, the screen went black. Over two Hours since download began and I still cannot get the device to power back on. Battery was 90% when download began. Is there a way to force the power on?
worked for me, then general software update showed "ios 7.0.4" is up to date. awful long and frightening update but all well that ends well. this Sleep/wake AND Home worked to shut off.
SergZak
Currently Being Moderated Re: black screen wont turn on
Oct 10, 2013 3:44 AM (in response to Apfelwurm)
The following is how to do a proper reset of an iDevice:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
Horizontal flickering, screen goes black -but apps still operational?
I've gone through 10+ pages of postings in the iBook G4 display forum, and I can't find any problems that are exactly like mine...
Yesterday, the screen suddenly started getting noisy horizontal lines and flickering. But the applications remained operational the whole time. I closed them out one by one, and eventually the screen went black. Even then, iTunes continued to play - but I had to reboot.
Now it's happened several times since then. The time from flicker to black is shortening. Generally rebooting is no problem, but a couple of times it took about 15 min. before it would restart.
It's also not continuous. Right now I've been on the computer for an hour without incident, but I feel like I'm pressing my luck.
Currently I'm traveling in Thailand, heading to India next. There is an authorized service provider here in Chiang Mai, but I'd like to have an idea of what I might be looking at before I go in. I have about five days before I leave the country.
I still have 1.5 years on my warranty, but being overseas and trying to get this repaired is going to suck...
I'm freelancing while here, and this problem threatens my ability to work.
Any ideas? Is this a display issue or something else?
iBook G4 Mac OS X (10.4.6)
iBook G4 Mac OS X (10.4.6)I am having this same issue as well. The mac boots
fine, then the screen flickers and sometimes goes
grey. some times it comes up, sometimes it goes to a
grey screen. Most of the time I get the flickering
lines across the screen.
Help would be awesome!!
This morning I took the laptop to the authorized support center here in Chiang Mai, and within just a couple of hours they had an answer - a problem with the logic board. Good news - the replacement is covered by the warranty!
So you should take yours in ASAP - -
Help! Dropped phone, screen is black but phone still works...
I dropped my iPhone 4S today and the screen went black (thankfully it didn't shatter), but the phone still works perfectly fine. I can still touch it and everything; unfortunately I obviously can't see what I'm doing because it's black. Another problem is that my lock button has been broken/jammed for a while, so I can't try to reset it with holding the home button and lock button, which I've heard could work.
Is there something I can do myself? Or should I just bring it to an Apple store? Even then, can they fix it or is my phone done for good?See your other post on this Topic
https://discussions.apple.com/message/24412803#24412803
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