Screen went black suddenly

My iphone 4S screen suddenly turned black when I tried to update Mcdonald's app

Hi grgruk,
Thanks for visiting Apple Support Communities.
If your iPhone is still powered on, first try to force the App Store to close using the steps found here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are not able to force the app to close or your iPhone does not respond, reset it next:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your phone does not power on, see the "Power/Battery" section of this article for more help:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
All the best,
Jeremy

Similar Messages

My iPad screen went black suddenly and is not coming back on. However i can still hear sounds when there are notifications but nothing comes on the screen. It remains blank. What is the problem? I NEED ASSISTANCE A.S.A.P!!!

My iPad screen went black suddenly and is not coming back on. However i can still hear sounds when there are notifications but nothing comes on the screen. It remains blank. What is the problem? I NEED ASSISTANCE A.S.A.P!!!

Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it

We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it. When I restart it seems okay and I see my main screen, but only for a second and then it goes black again.
This computer was brand new in June. Is it the humidity??? What can I do. Please help!!!!

No guarantess but try smc and pram resets,

Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the the on and menu button to reboot it and so it shut of and came back on and been on the loading screen for an hour. What can I do to fix it?

Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the on/off button and menu button to reboot it. So it turned off then back on but it has been stuck on the loading page for an hour. What's wrong with it?

- Let the battery fully drain. After charging for at least an hour try here:
iOS: Not responding or does not turn on

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPad 2 screen went black all of a sudden while i was using it. what do i do

i recently bought an iPad 2 its been working fine since. but today i was using it and i was putting an app in a folder then all of a sudden the screen went black, iv tried pressing the home button and on/off but nothing works

Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I dropped Iphone 4s then suddenly screen went black but phone is on. I can hear sound.

My Iphone 4s was dropped and suddenly screen went black,but phone is on I can hear phone ring How can I get screen on,eventhough I tried to hold on power and home button at the same time upto 40secs.It couldn't turn on screen.Pls help me.

The device is broken, replace it.

HT1420 i tried updating the software on my i pod touch, and it looked like it was working cause it said "verifying update". but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes

i need help. i tried updating the software on my ipod touch, and it looked like it was working fine, because it said "verifying update", but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes icon. what do i do?

Your iPod has dropped into Recovery mode. You'll need to restore it via iTunes on your computer.
http://support.apple.com/kb/ht1808
Regards.

I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

Ibook g3 OSX 10.2.8 was upgraded to 10.4 but screen went black, sound fine. How do I revert to 10.2.8 with blank screen?

So here's what happened. The Apple Store Geniuses generously upgraded my ibook g3 with OSX 10.2.8 to OSX 10.4 via USB port since my CD drive no longer works. But the screen suddenly went black, sound was fine. Genius was stumped, but when I restarted later I very briefly got an initial screen plus the music that accompanies an initial OS installation before screen went black again. I really think that OSX 10.4 was more than my ibook g3 could handle. I don't recall the specifications anymore and can't check them with a black screen, but capacity was fairly limited. I went back to Apple a few weeks ago to ask them to downgrade my poor ibook g3 to OSX 10.3 which seems more likely to work with my computer's specifications, but was informed that OSX 10.3 is no longer available for them to load via USB. Today it occured to me that OSX 10.2.8 is still somewhere on my ibook, and if there's some shortcut I can use to restart under 10.2 instead of 10.4, some switch of OS I can make while blind (since the screen is currently dark), I could at least still use the ibook using the old 10.2 OS. Is there a way to do this switch in OSX while essentially blind? If not, my ibook is basically a doorstop I originally spent over $600 on 10 years ago. I really can't afford to just run out an buy new computers as I am disabled and dying a slow painful death from Lyme disease, but can't afford medication to treat my own illness, let alone buy another computer every 5 years. Please help!

Hello,
Ok let's see what we can do here.
First thing to try is resetting the PMU. Http://support.apple.com/kb/HT1431 it may make no difference but its good practice to do so.
So times it can resolve faults. You say they installed Mac OS X 10.4. Did they setup a user a count and did you see the desktop? Did they simply hand it back to you when the installed failed with a blank screen?
The truth is, in order for you to restore your iBook your going to need the system restore disk. With a broken CD drive this has limitations as you have no real means to install.
The only option would be to use target disk mode on an external drive, but being an early G3 iBook I'm not sure if target disk mode will work. I am going to assume the shop used this method to install via USB.
What would be a good solution is to fit a replacement CD drive. They are often cheap enough to buy and relatively easy to fit on a white duel USB model. Replacement CD drives can be brought from eBay at very little money.
An online guide can help you fit one with the right screwdrivers.
With a replacement drive, you will be open to better options for installing or even using an apple hardware test disk to diagnose any faults with the screen.
Suprised you was left in such a situation by the shop.

X7 screen went black

Hi, I bought my X7 just today and I was playing a game on it at work, when all of a sudden my screen went black. I thought it had locked itself so I pressed the button and touched where it says unlock but all it did was vibrate. I tried turning it off but as far as I can tell it won't turn off, keeps vibrating when I touch the same spot. I tried plugging it in for 5-10 min to see if it was cause it was going flat but still nothing...Help!
Solved!
Go to Solution.

Same problem for me????Twice in random time and apps???
work work yes yes
work work yes yes
t n x
الموسيقي غذاء الروح Music soul food

Iphone4 screen went black mid use

i was using my iphone4 then all of a sudden the screen went black but the backlight was still on. i put it into reboot mode and plugged into itunes but an error1604 box appeared and it said it was unavailable to restore phone.
now the back light wont even come on even tho it is charged up. i took it to a repair shop but he said there was nothing he could do as it is in reboot mode.....................please help!!

Also be aware that I do see the apple logo when i reset it , I just cant see the lock screen yet still hear it when i hold the home button since i hear the voice control go off.

Ipad screen went black, didn't come back on for awhile

My iPad2 screen went black all of the sudden, and it took a number of times pressing home and on/off key to get it back on. How serious a problem is this?

MacBook Pro: Distorted video or no video issues

Macbook Pro 13" Screen went Black - Can only see when plugged into another display! HELP!

My MacBook Pro's screen went black last night and now when it turns on it stays black. I plugged it into my tv through the mini display port and I can see everything fine on the tv but the screen on my laptop is black. Everything else seems to be working fine. Any advice that doesn't involve taking to Genius Bar??? Already tried booting in safe mode, resetting the PRAM and NVRAM. Need to fix this ASAP. Thanks!!

Please make a Genius Appointment and take it in for service.

My macbook 2008 screen went black a few months ago. I've been using it with a monitor. Today it's working. I have a feeling it's going to die at any time. Is it possible that a software patch fixed this ? Is there a utility I can run to test the screen ?

Model : Macbook 2008
Symptoms: The screen was, intermittently, going black last year and then went black completely. I have been using it on a monitor ever since.
I can see the screen with a flashlight.
I completely erased the drive and loaded OSx 10.7. I believe that's the last version of OSx Mac will be supporting on this computer.
When I booted up the computer this morning the screen came on !
While typing this question, my screen went black again, not to return.
So sad.
I did bring it to Apple and they believed the entire screen needed to be replaced.
They say that they tried a new inverter and it didn't work.
I have a feeling I'm just out of luck unless I want to cough up the $300 to fix the screen.
Although it is a solid machine, 2Ghz processor with 4 gigs of ram, it is still six years old.
I imagine that's like putting a new transmission in a 95 Honda civic. Yeah, it's a reliable car but it's old and it's probably going to break again.
I love my mac so much but I can't justify buying a new one or paying to fix this old one.
I have a Gateway dual booting Windows 7 and ubuntu linux that's actually pretty slick and has taken it's place on business trips and coffee shop excursions.
If anyone has any thoughts or feedback I'd appreciate it.

The current Apple hardware warranty provides the following coverage for replacement parts:
A replacementpart or product, including a user-installable part that has been installed in accordance withinstructions provided by Apple, assumes the remaining warranty of the Apple Product orninety (90) days from the date of replacement or repair, whichever provides longer coveragefor you.
Check your particular warranty and see where you stand as to the period of coverage.
Good luck,
Ray

Screen went black suddenly

Similar Messages

Maybe you are looking for