Screen when white and will not shut off

bought a new ipod today the screen has gone white and will not shut off/  How can i get it back to home screen?

I have had it two years and this is the first issue. My main concern is that the computer does not recognize it in order to reinitialize it. It wont shut off, it wornt do anything, I am just loking for a guide before I have to send it in for repair/replace... I am not feeling much good from the boards, but I am gonna be patient and see if someone stumbles across my please for help-- this cant be the first time someone has had and fixed this problem....

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