Screen won't dime when making a call...
I've had my iphone a while along with the CORRECT case and all of a sudden, when making a call the screen won't dim so I'm constantly hitting numbers or whatever with my cheek....
Does anyone else have this issue?
This is an issue with the proximity sensor, which has been discussed in hundreds of posts in this forum, which makes you wonder why the search option even exists.
The sensor is either blocked by dust, dirt or a screen protector, or defective. In both cases you'd better take the phone to a Nokia Care Point for assessment
Similar Messages
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Touch screen won't lock when on a call?
After the latest updated whenever I'm on the phone I noticed that i'm either hanging up on people, or putting them on mute, etc. I thought that the screen was supposed to lock? It doesnt seam to do that anymore? Is there something I can do to fix it?
If you are using a case, try removing a case to see if the same occurs during a call without the case.
If no change, the standard troubleshooting steps in order are:
Power your iPhone off and on.
An iPhone reset.
Restoring your iPhone with iTunes from your iPhone's backup.
Restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
If no change after the last step, more than likely your iPhone has a hardware problem with the proximity sensor. This has nothing to do with the most recent firmware update. -
Screen turns off when making a call, wont go back on until I end call.
How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options. HELP!
The screen turns off during a call. The light sensor senses that your face is near and turns it off to conserve battery life. If you have to access the screen for a function i.e. to enter an extension number, the sensor once again senses the difference in light and turns the screen back on.
That much you probably already knew; that was mostly for the benefit of others reading this thread. If your screen is not turning back on, it's a software issue. The quickest and most effective cure for software issues is the good ol' battery pull. With your phone powered on, remove the battery then replace it a few seconds later.
That should help. Please post back with your results.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
i phone 3 shuts down after 3 to 4 mins when making a call - then large apple sign apeers phone frozen - only way to unlock is to re charge although there is enough battery - any answers would be welcome.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
But... This can happen if the phone has been Hacked / Jailbroken / Modified...
If this is the case... Then... None of the above will necessarily work...
And...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
Siri used to work fine when making mobile calls in Ecuador until yesterday, when the administration of Ecuador added an aditional number in all mobile numbers existing in Ecuador. Since then Siri is unable to make any mobile calls with any new number.Help
I`ve tried restarting, rebooting, nothing works.
The interesting thing is that SIRI can call to previous mobile numbers (without the new digit) obviously not connecting , and, can call to any other numbers as an office or home number. So the problem is the new digit in the mobile numberEcuador has added an extra digit to mobile phone numbers but apple wont accept 10 digit phone numbers so we cant use facetime or apple IM or verify our new phone numbers. ( and Siri won't work either!) I have contacted apple support online but can't request a call back as the apple system says our new phone numbers are invalid. I am going to phone them tomorrow and you should complain too at http://www.apple.com/support/contact/. . The more people that bring this to their attention the faster it will get fixed
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When making a call if you touch the phone with your face, you touch the speaker or mute button
When making a call if you do not roll the screen to home if you have the phone to close to your face it touches the mute or speaker buttons. Is there a setting in the phone that will automatically roll the screen so if you touch with your face it does not happen?
There is a sensor that disables the screen when you hold the phone to your face. If you didn't remove the plastic film from the front of the phone, or you have a case on the phone, it can block that sensor and you will encounter the symptom you describe. So try removing any case and check for the shipping film (which is hard to see).
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Just activated new Iphone 4 and the mike does not work when making a call. it does work with speaker phone and face time. Any known fixes?
My wife's iphone 4 also has your same no ring problem as does my iphone 5 just less often. I called her iphone 4 at home from where I work 20 miles away on my iphone 5. With her phone in 3G mode ONE call went through and 9 went to voice mail in 10 tries. This is a 10% sucess rate!! I also could listen in real time from the wired work phone and the wired home phone. She turned off 3G mode and it went to "O" mode at the top left of the screen after the ATT. In this mode it rang on the first ring tone 5 times out of 5 tries which is 100% of the time. I have learned that the calling party will hear up to 4 ring tones when placing a call on the ATT network. If the ring tone changes volume slightly before the 4th ring then and only then will the cell phone start to ring. If the ring tone does not change after the 4th ring you get voice mail. If the calling party does not leave a voice message there is never a missed call displayed on the iphone. If the calling party does leave a voice message a few minutes later the iphone dings for arriving voice mail but still no missed call indication.
This appears to be related to the time of day and the ATT tower that the receiving caller is using. Tried other towers and it works in 3G mode 10 times out of 10 tries. Apple replaced the first iphone 4 with a new phone, no improvement. ATT replaced the SIM card and no improvement. ATT so far is clue less. This has been going on every since we got the new iphones which is 4 months. The ATT web site also describes this same problem from several years ago. Has anyone got better information?
Thanks -
I have a motorola H17 bluetooth it is paired to iphone 4s. The icon shows that it is connected. When making a call i tap the speaker icon and the bluetooth icon is not there. The motorola H17 tells me i am connected and the battery life when turned on. Any advice? Thank you in advance
here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
On another (third laptop I've put arch on) computer, the screen won't dim automatically. It's using gnome and when I unplug the power cord, the OSD comes up showing a lower value but the screen stays the same.
I've got it somewhat going now using acpid. I'm just not sure which to use under battery and A/C and which of those to use. Right now, it dims when unplugged but nothing when I replug. Actually, all it does is dim, when there is a switch.
[#!/bin/sh
# Default acpi script that takes an entry for all actions
# NOTE: This is a 2.6-centric script. If you use 2.4.x, you'll have to
# modify it to not use /sys
minspeed=`cat /sys/devices/system/cpu/cpu0/cpufreq/cpuinfo_min_freq`
maxspeed=`cat /sys/devices/system/cpu/cpu0/cpufreq/cpuinfo_max_freq`
setspeed="/sys/devices/system/cpu/cpu0/cpufreq/scaling_setspeed"
set $*
case "$1" in
button/power)
#echo "PowerButton pressed!">/dev/tty5
case "$2" in
PWRF) logger "PowerButton pressed: $2" ;;
*) logger "ACPI action undefined: $2" ;;
esac
button/sleep)
case "$2" in
SLPB) echo -n mem >/sys/power/state ;;
*) logger "ACPI action undefined: $2" ;;
esac
ac_adapter)
case "$2" in
AC)
case "$4" in
00000000)
echo -n $minspeed >$setspeed
#/etc/laptop-mode/laptop-mode start
xbacklight -set 100
00000001)
echo -n $maxspeed >$setspeed
#/etc/laptop-mode/laptop-mode stop
xbacklight -set 30
esac
*) logger "ACPI action undefined: $2" ;;
esac
battery)
case "$2" in
BAT0)
case "$4" in
00000000) #echo "offline" >/dev/tty5
xbacklight -set 100
00000001) #echo "online" >/dev/tty5
xbacklight -set 30
esac
CPU0)
*) logger "ACPI action undefined: $2" ;;
esac
button/lid)
#echo "LID switched!">/dev/tty5
/usr/sbin/pm-suspend --quirk-s3-bios --quirk-s3-mode
logger "ACPI group/action undefined: $1 / $2"
esac
Last edited by Reasons (2008-01-21 16:28:45) -
On IPhone 5S, when making cell calls, it connects to FaceTime.
On IPhone 5S, IOS 7.1.2, when making cell calls, it connects to FaceTime.
Hey there siteshop,
It sounds like you are still hearing the phone line ringing even after the person you call answers the line. I would try the troubleshooting outlined in this article:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Hi I use my phone for conference calls and use the microphone jack to connect to speakers. It doesnt work when making phone calls but when i play music on the phone the jack works with the external speaker.
Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards. -
Unable to be heard when making a call?
I am unable to be heard when making a call, but can be heard when using speaker or headphone
There may be some issue with your mic. I'd go to an Apple store
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HT201412 Screen won't switch when i turn phone
Screen won't switch when i turn phone
Slide the rotation lock off > iPhone and iPod touch: Screen does not rotate
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Just uploaded IOS 8 and now can't hear anyone when making a call. If put speaker on then I can hear! Any advice?
I just tried to help another guy in another discussin with similar problems.
Headset input is not working
I would suggest a iPhone restore and fresh load from Backup... but it is no guarantee.
jl -
Just downloaded FACETIME on my 4yr. olf Imac running Snow Leopard. When making a call to my friend's Imac all works correctly going both ways. When my wife calls me via Facetime from her Ipad, I cannot click on "accept"- not there? When called by the Imac (newest), the "accept" or "reject" radio button appears for me to click and connect. On my wife's Ipad the two radio buttons always appear when a call actiivates Facetime and comes on?
There is nothing I can find in "Preferences" in Facetime to turn that on or off. I suspect it has to do with having a more current operating system; that the "controls" are in the operating system? [I'm guessing] It's frustrating getting Facebook calls from several friends on Ipads! Any ideas...VFPI suspect it has to do with not having a more current operating system
Exactly, what Apple is doing is leveraging new features only on newer OS X versions to force you to upgrade OS X to 10.7 or later.
What they don't tell you is 10.7 or later will NOT run your PowerPC based software, some of it you can't get Intel versions like for perfectly working printers, scanners and games etc. So it can be a very expensive OS X upgrade to 10.7 or later with third party software.
http://roaringapps.com/apps:table
Also they don't tell you is the risk in bricking your machine if the update goes badly, so you have to have AppleCare in case that occurs so it's on them to fix it. Else your paying money to replace the logicboard or buying a new machine prematurely.
A four year old machine can't have AppleCare, it's only good for 3 years from date of purchase new.
Your machine came with a boot hard drive, it's usually got about 4-5 years of life on it, then it needs to be replaced.
Also they don't tell you the newer OS X version has more abilities and features that causes your machine to slow down in performance, especially on older machines.
Also they implement new, idotic and extremely fustrating new user interface features in a arbitrary "you take it or leave it" manner with little or no fall back method.
So upgrading OS X is a gamble on older machines that otherwise would likely work perfectly fine for the next 5 years if one didn't need to have to mess with it.
Since Snow Leopard has slightly over 25% OS X version market share, your still good for security updates etc for the next few years if you just want to stay where your at and be happy.
OS X 10.4/10.5 need to upgrade, 10.6.8 ok still
The Lions are, well, not so welcome due to Scott Forstall retard UI issues, OS X Mavericks 10.9 is likely going to fix things a bit better.
But basically what is occuring is Apple is trying to force a faster hardware upgrade cycle with the more expensive products by leveraging features on the smaller devices that expire sooner.
Apple is a hardware company that leverages whatever it can to get you to buy more hardware, it's why they are as rich as they are.
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