Screen won't work...Please help!

I have tried a reboot and have done it but my screen will still not work.
I cannot swipe anything to get into my phone.
Please help!
Jay

    Good evening Jay13,
I am sorry to learn that your phone's screen is not responding. Please run and test in Safe Mode http://vz.to/HcISAL if this does not help, try the alternate method for a hard reset (factory reset) found at this link http://vz.to/z30zKf and keep us posted.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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