Screen wont work with the nokia 5530

I basically turn on my phone and then screen is not touchable anymore and message comes up with ' 2 new messages' and i try to show it but i cant because the touch screen is not working. It just happened randomly and i only got this phone at Christmas. I dont know why it has started doing this and the only app that works is camera and the middle button that looks like a dash at the bottom of the phone with the red and green button thats all that is working. i was trying to see if there is a way i can fix this problem or can i take it back to carphone warehouse and get a new one?
NOKIA PLEASE RESPOND AS I AM VERY ANGRY AT THIS PROBLEM.

first turn off your phone and pull out the battery for at least 5 minutes. Put it together and turn it on. Does it work?
if not - try to boot it without the memory card and see if it works...
It might be a software issue, or it could might be a hardware issue with some loose connection. - If that's the case only a Nokia care point can fix this. - I dont think CPW will give you a new phone the first time. - I would guess they would send it in to repair, or firstly the would probably try to reset it...

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