SCREENNAME APPEARS OFFLINE ALTHOUGH THEY ARE ONLINE WHAT DO I DO?

I have a problem. I have always spoke to my girlfriend using my aim sn on ichat but one day i signed on and didnt see her on although i knew she was. I made sure i did not have her blocked and we both deleted eachother from our buddy lists and re-added. Still she didnt not seam to be online and when i attempted to i/m her an error came up. When i sign on a different screen name it works and i can speak to her. How do i fix this ? thanks

Hi,
Try Deleting you own Screen Name from your Accounts preferences in iChat and re-add it.
You will not lose your Buddy list as it is held at AIM.
10:56 PM Friday; September 18, 2009

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Some elements are offline although they are not! - how come?

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Hi,
When a Mac is "registered" for iMessages account with an Apple ID the Serial Number of the Mac is used to create an Auth Token as it is called for the Messages app that allows that Mac to work.
I would guess a similar process of linking the Number of the iPhone to a Hardware fact about the device is also in place.
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Ichat buddies are grey when they are online

I have set up my daughter with a minimac. they have a netgear WPN824 wireless router connected to a comcast modem. We have set up and tested Skype video chats and they work fine. But iChat (version 5) shows all buddies offline and grey even when we know one is online (and that person reports that we show 'offline' and grey on her buddy list). Our status is online and available. We are running SL 10.6.1. Normal internet connectivity is fine.
Could this be a port setting issue for iChat?

AS indicated in my first post in this thread you and she have to check the Security setting in iChat first.
They are found in iChat menu > Preferences > Accounts and it is a tab on the right.
There are several Allow and Block settings.
If the name you have for her is not blocked and the names she has for the rest of you are not Blocked then you have to check if the Names are "right".
In iChat 4 (Leopard) you can have one of several type of names that can Log in to the AIM servers. These can be an AIM one or one of the Apple ones.
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Your Buddies also have to be entered as the Correct "type" as you add them. You have to select either AIM, @Mac.com or MobileMe for @me.com names. Getting this bit "wrong" will make the Buddy appear as if they are Off Line (Greyed out).
In Snow Leopard/iChat 5 they have made in simpler in adding Buddies by just entering the whole Buddy name even if it as an @mac or @me.com suffix.
So check the name is spelt correctly.
If Leopard that the Screen Name is entered as the Correct type.
(it can be complicated if she has Allow Buddy List Only and she has your names "wrong")
Most likely though she has Internet Sharing ON or has the Firewall set to Allow Essentials Only in Leopard which will block iChat (Use Allow All or Allow Specifics)
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My ichat buddies always appear offline when i know they are online and I appear offline to them

A couple months ago my ichat was working fine. Then all of a sudden all my buddies appeared offline when I knew for a fact they were online and I appeared offline to them as well. The only solution I have found is to delete each buddy and re-add them again and they magically show up online but after a while, like a couple days, they all appear offline again. I changed the port to 443 and deleted and re-added my jabber account and deleted the ichat.plist but nothing works.
Any help is appreciated!

Hi,
This could be down to the priority that each account and each login can have.
In Messages you can set the Priority that the app (and that account has)
The Earlier iChat apps did not have this setting despite it actually using a Priority.
The iChat versions is set to 25.
This is the same Priority as the web mail page login.
In this case the last login would take the "lead" - you would not always be logged off the other login but the messages sent would go to the last login.
I don't use Jabber enough to say if the 0 in Messages is higher or lower than the 25 in iChat or the web login.
I presume that 0 is in fact null and 25 is the highest that can be set.
Anyway the idea is that you can log in on various devices and use the Priority setting to make one the "first Receiver" if you will.
I have always thought it defaulted to the next device on the next highest priority.
I.e. the Home computer could be left on but a Work computer would have a "higher" priority and take the "lead" and a phone app could be set "higher" still and override thing when you are not at a computer.
I would wonder, based on your comments, whether these Buddies have logins with the same Priorities and when one device logs out the other(s) are not taking over, making them look Off Line.
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 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
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SCREENNAME APPEARS OFFLINE ALTHOUGH THEY ARE ONLINE WHAT DO I DO?

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